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Serendip Hotel Goto

2.5 star property

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Photo gallery for Serendip Hotel Goto

A room with a wooden floor, a round table, a blue sofa, and a wooden desk with a chair.
A compact room with a wooden floor, a blue sofa, a small dining table with chairs, and a cabinet.
Triple Room, 2 Bedrooms, Non Smoking
Property entrance
Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
BUKEYASIKI 1-7-12, Goto, Nagasaki, 853-0017
  • Place, Ishida Castle Ruins
    ‪6 min walk‬
  • Place, Goto Kanko History Museum
    ‪8 min walk‬
  • Place, Higashi Park
    ‪10 min walk‬
  • Airport, Fukue (FUJ-Goto - Fukue)
    ‪5 min drive‬

Room options

View all photos for Triple Room, 2 Bedrooms, Non Smoking

Triple Room, 2 Bedrooms, Non Smoking

Triple Room, 2 Bedrooms, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds, 1 Large Single Sofa Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking

A tatami mat room with a round table and four chairs, a large window, and a low wall.

Japanese Style Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Business Double Room Single Use, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room Single Use, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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  • Air-conditioning
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About this property

Serendip Hotel Goto

This hotel features 2 restaurants, a coffee shop/cafe, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Serendip Hotel Goto offers 28 air-conditioned accommodations with complimentary bottled water and slippers. This Goto hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered on request and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Serendip Hotel Goto. During your stay, you're just a quick walk from Nizumi Yamamoto Art Museum. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities, and a multilingual staff
  • Onsite recreation includes bike rentals and a playground
  • 2.4 mi (3.9 km) from Onidake Shrine and 15.9 mi (25.6 km) from Saikai National Park
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. The business-friendly Serendip Hotel Goto also features multilingual staff, laundry facilities, and shopping on site. Free self parking is available.

Smoking is allowed in designated areas at this Goto hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 8:30 AM.
Serendip Hotel Goto has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,000 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Playground
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1000 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SERENDIP HOTEL
SERENDIP GOTO
SERENDIP
SERENDIP HOTEL GOTO Goto
SERENDIP HOTEL GOTO Hotel
SERENDIP HOTEL GOTO Hotel Goto

Serendip Hotel Goto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 283 reviews
Rating 8 - Good. 97 out of 283 reviews
Rating 6 - Okay. 19 out of 283 reviews
Rating 4 - Poor. 3 out of 283 reviews
Rating 2 - Terrible. 4 out of 283 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Patrick Joseph P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room close enough to walk to the port and easy to reach by bus from the airport as well. I enjoyed my stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

茂

Liked: Cleanliness
Good place to travel !
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really pleasant stay at Serendip Hotel. The staff was extremely kind and helpful, and the breakfast was tasty.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

のりひろ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first floor space and private room were clean and refreshing. I would like to stay here again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jhoanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised at the roominess. Our bed was big enough for two of us and there was enough floor space for us to have both large suitcases open side by side with room to move. Additional amenities were available as needed in the lobby. The staff were very helpful and cheerfully called taxis for me (my cell’s data plan didn’t allow me to make phone calls) and gave recommendations for places to eat. The lobby had well lit tables for guest use. I had no problems with wifi connection either. Would recommend and come stay there again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. I wish we would have been there longer than one night! The room was spacious with plenty of room for luggage. The bed was comfortable. The bathroom was large and nice. Our only dislike was the carpet was very stained and the hallway was dark. We would stay here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well set out, and great facilities. Just a couple of mosquitos inside.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Chai Lok

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Fukuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも快適に過ごさせてもらってます。ありがとうございます
Stayed 1 night in Mar 2026
Verified

8/10 Good

yasuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
よき。
Stayed 1 night in Mar 2026
Verified

8/10 Good

ミカ

Liked: Staff & service
Disliked: Amenities
荷物の置き場がなかったのが残念でしたが、お部屋は清潔で気持ちよく過ごせました。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tonaki

Liked: Cleanliness, staff & service, property conditions & facilities
はい
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kazuaki

Liked: Staff & service, amenities
駐車場とコインランドリーが充実していて連泊する方にはオススメですよ
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fukuda

Liked: Cleanliness, amenities, property conditions & facilities
いつも気持ちよく利用させていただいてます。朝食がヘルシーで、前日に食べ過ぎていてもリセットされる感じです。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chika

Liked: Cleanliness, property conditions & facilities
清潔
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SHUCHEN

Liked: Cleanliness, staff & service, amenities
服務人員很熱情
Stayed 1 night in Feb 2026
Verified

8/10 Good

MIKA

Liked: Cleanliness, staff & service, amenities
3人で泊まりました 水回りも部屋も綺麗 （リホームしたてなのかな？） お部屋も広く期待以上でした 1階のカフェも雰囲気が良いです
チェックアウト後にラテを飲みました
Stayed 1 night in Feb 2026
Verified

8/10 Good

keiichi

Liked: Staff & service
スピーディーな対応
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンで乾燥するので、濡らしたタオル干したら良かったです。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hiromi

Liked: Cleanliness, amenities, property conditions & facilities
想像してたよりいいホテルでびっくりでした！ ・リノベーションされててきれい。 ・部屋着が上下セパレートなのが地味に嬉しい ・港まで徒歩10分くらい ・スーパーやドラッグストアが近いので困ることはない ・共用部分に電子レンジがあって助かった ・壁が薄いので音漏れしやすいのが難点
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

のぞみ

Liked: Cleanliness, amenities, property conditions & facilities
夜空を見上げることができてよかったです。出入りする時のスタッフさんの対応も優しく居心地よかったです。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tomomi

Liked: Cleanliness, staff & service, amenities
福江港やスーパーも近くよかったです。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MASAYOSHI

Liked: Cleanliness, amenities, property conditions & facilities
自転車も貸して頂き丁寧な対応ありがとうございました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応も丁寧でまた商店街へのアクセスもよく楽しむことができました。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fukuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
タオルが３枚あるので、夜使って、朝も新しいタオルを使えるからよかったです。
Stayed 1 night in Oct 2025