Exclusive Gramado Hotel & Spa by Gramado Parks

3.5 star property
VIP Access

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Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

Relax by the pool surrounded by lounge chairs and sun loungers in a bright and inviting atmosphere.
Stunning hotel with a central entrance and symmetrical facade, surrounded by lush greenery.
Indulge in a sumptuous spread of pastries, sandwiches, and fresh fruit at our hotel's buffet.
Relax in a serene garden setting with a wooden bench, cushioned chair, and wicker furniture.
Relax in this stylish living room with a large window, comfortable sofa, and a desk for work or leisure.

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Pool
  • Breakfast included

Explore the area

Map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
  • Gramado Covered Street
    ‪3 min drive‬
  • Gramado Central Avenue
    ‪3 min drive‬
  • Mini Mundo
    ‪4 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪80 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Apartment

9.4 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic Apartment, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

Family-friendly hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Exclusive Gramado Hotel & Spa by Gramado Parks offers 187 air-conditioned accommodations with minibars and safes. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Gramado hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Exclusive Gramado Hotel & Spa by Gramado Parks. During your stay, you're just a quick walk from Hollywood Dream Cars Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, complimentary bicycles, and a playground
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Hollywood Dream Cars Museum and Prawer Chocolate Museum
Exclusive Gramado Hotel & Spa by Gramado Parks offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A children's pool, spa services, and a terrace are also featured at the family-friendly Exclusive Gramado Hotel & Spa by Gramado Parks. Parking is available for a fee.

This 3.5-star Gramado hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM.
Signature - Onsite restaurant.
Lobby Bar - Onsite piano bar. Open daily.
Pool Bar - Onsite bar. Open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (BRL 40 per day)
  • Secured, covered valet parking on site (BRL 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Exclusive Gramado Hotel & Spa by Gramado Parks

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: BRL 40.00 per day
  • Covered valet parking fee: BRL 40.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 436 out of 554 reviews
Rating 8 - Good. 74 out of 554 reviews
Rating 6 - Okay. 30 out of 554 reviews
Rating 4 - Poor. 7 out of 554 reviews
Rating 2 - Terrible. 7 out of 554 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

dae yeon

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Fernando

Stayed 3 nights in Jan 2025

10/10 Excellent

carla

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Vlamison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Lucimara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Feb 2022

10/10 Excellent

BRAULIO, RIO DE JANEIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo o pessoal do hotel , todos com os quais falamos , extremamente gentis e atenciosos , e a beleza do hotel .
Stayed 3 nights in Nov 2021

10/10 Excellent

Laís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sophisticated in Gramado

Amazing, large comfortable suites. Modern ans sophisticated. Excellent service. Always helpful to ensure everything is top. Great location between canela and gramado. Close to most attractions. Amazing breakfast and restaurant for dinner. Pool is best part. Cold outside but hot inside. Will stay again
Stayed 5 nights in Jul 2021

6/10 Okay

Geraldo

Travelled with family
Liked: Cleanliness, room comfort

Hotel abaixo das expectativas.

O hotel é moderno, boa localização, o serviço é um pouco desorganizado . A calefação não esquentava , fizemos a reclamação e nos levaram um desumidificador de ar. O clima estava frio e a manutenção não resolveu o problema, nos ofereceram trocar para outro hotel da rede na noite anterior a nossa saída, algo inviável. As jacuzzis deixam a higiene a desejar. Café da manhã muito bom. O hotel deveria avisar na entrada que o ar não funciona e não omitir!
Stayed 2 nights in May 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale muito a pena

Experiência agradabilíssima, super bem localizado, funcionários pro ativos e muito educados.
Stayed 5 nights in Apr 2025

8/10 Good

Marcos

Travelled with family
Liked: Staff & service, property conditions & facilities
Limpeza poderia ser melhor. Nosso quarto tinha muito cabelo pelos cantos. Além disso, ar condicionado não tem opção esquentar. Tem as instruções na parede para usar o quente mas simplesmente não funciona. Na recepção falaram que iam enviar alguém. Não foram, liguei na recepção e informaram que não existe a opção esquentar.
Stayed 3 nights in Apr 2025

6/10 Okay

Lenise Terezinha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

HIGOR

Stayed 2 nights in Apr 2025

8/10 Good

Catiucia

Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Mabia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso

Hotel maravilhoso. Já fiquei hospedada 2x, limpeza, atendimento, café da manhã, camas confortáveis, academia bem equipada e a brinquedoteca minha filha gostou muito.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tivemos problemas com o colchão, dando dor na coluna para ambos os hóspedes. Recebemos um quarto de PCD quando não precisávamos de um. No primeiro dia o chuveiro não esquentava. O transfer só ocorria de 2 em duas horas, ocorrendo cerca de 3 a 4 vezes por dia, dependendo do local.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Stayed 1 night in Mar 2025