Hotel Refugio da Montanha

4.0 star property
VIP Access

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Photo gallery for Hotel Refugio da Montanha

Deluxe Suite, Balcony
Interior
Interior
Terrace/patio
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
  • Parking included
  • Breakfast included

Explore the area

View in a map
Rua Leopoldo Rosenfeld, 150, Gramado, 95670-000
  • Mini Mundo
    ‪12 min walk‬
  • Black Lake Park
    ‪12 min walk‬
  • Gramado Covered Street
    ‪2 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Suite, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite, Jetted Tub

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Grand Suite

  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

About this property

Hotel Refugio da Montanha

Hotel with free breakfast, near Gramado Covered Street
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Refugio da Montanha offers 56 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Refugio da Montanha. During your stay, you're just a quick walk from Gramado Gateway. You'll find features like free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Gramado Gateway and Joaquina Rita Bier Lake
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Refugio da Montanha. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Gramado hotel.

Guests are served free buffet breakfast on weekdays from 7 AM to 10 AM and on weekends from 7 AM to 11 AM.
Hotel Refugio da Montanha has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: BRL 150 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 150 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Refugio da Montanha Gramado
Refugio da Montanha Gramado
Refugio da Montanha
Refugio Da Montanha Gramado
Hotel Refugio da Montanha Hotel
Hotel Refugio da Montanha Gramado
Hotel Refugio da Montanha Hotel Gramado

Hotel Refugio da Montanha Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 325 out of 391 reviews
Rating 8 - Good. 39 out of 391 reviews
Rating 6 - Okay. 12 out of 391 reviews
Rating 4 - Poor. 7 out of 391 reviews
Rating 2 - Terrible. 8 out of 391 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra, Dunstable

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , easy check in , wonderful stay !
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Adelar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay!

I was 100% satisfied with my stay at this hotel and the service was above and beyond to give me a good experience! The room was spacious, the shower was nice, and I am so glad there was a heater in the room! Bed was comfortable, wifi worked well, and the location is great. The service however was the best and there was water in the lobby which came in handy. 10/10!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice, wonderful place and friendly service.
Stayed 1 night in Feb 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway to Gremado!

We really enjoyed our quick getaway! The room was a little small for the family, so if we were staying for a longer trip I’d recommend upgrading. Otherwise the amenities, the service and the location were fantastic!
Stayed 1 night in Dec 2018

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 5 nights in Jun 2025

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento extremante atencioso, recepção sempre disponível e café da manhã acima das expectativas.
Stayed 1 night in Jun 2025

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi excelente, o hotel surpreendeu em todos os aspectos, estrutura limpa, organizada e muito funcionol. A equipe de trabalho atenciosa e simpática em todos os momentos, nosso quarto estava impecável todos os dias e sempre com um mimo. No café muito bom, fomos muito bem tratados pela equipe do Seu Vanderlei, Seu Fiuza, Renato e Andreia. A equipe de recepção também não deixou nada a desejar. Parabéns equipe Hotel Refúgio da Montanha esperamos voltar em breve.
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel F.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent custo benefício. Hotel recebe muito bem hóspedes com pet. Recomendo.
Stayed 1 night in May 2025

10/10 Excellent

ELIANDRO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito acolhedor, silencioso, afastado do barulho, quartos muito confortáveis, tudo impecável
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Joao Carlos

Stayed 2 nights in May 2025

6/10 Okay

JUCIEUDES

Travelled with family
Liked: Property conditions & facilities, room comfort

RAZOÁVEL

Razoável, visto que a propriedade é muito boa, confortável, moderna e muito bonita. Os pontos fracos: falta pessoal quase em todo hotel, menos na recepção e café da manhã. Tivemos 03 dias seguidos de problemas no ar e foi preciso desligar a força geral. Não houve um dia sequer durante a estada que fosse feito reposição das amenidades, faltou até papel higiênico. A pessoa que nos recebeu na chegada era a única para fazer tudo, inclusive levar água até o quarto e quando precisamos ligar na recepção, muita demora, possivelmente estava atendendo outra pessoa. Vidraças sujas em todos os cômodos, inclusive na fachada. Havia um chá da tarde que não foi informado na nossa chegada, mas percebemos em um papel com a chave do quarto, mas o horário estava diferente. O conforto e o café foram o ponto alto desse hotel no momento, pois já estive nele em 2018 e foi memorável a nossa estada!
Stayed 4 nights in May 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeita

Incrível,desde a recepção até o café da manhã. Excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima experiência

Excelente, belo café da manhã, limpeza, atendimento.
Stayed 1 night in Apr 2025

10/10 Excellent

ROSANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Cristiano

Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus Valério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Café da manhã comprometeu imagem

Hospedagem muito boa. Recepção atenciosos. Limpeza e conforto muito bom. Café da manhã foi péssimo. Falta de produtos. Falta de utensílios e limpeza. Time confuso e sem experiência.
Stayed 4 nights in Mar 2025