Hotel Refugio da Montanha

4.0 star property
VIP Access

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Photo gallery for Hotel Refugio da Montanha

Deluxe Suite, Balcony
Interior
Terrace/patio
Interior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
  • Parking included
  • Breakfast included

Explore the area

View in a map
Rua Leopoldo Rosenfeld, 150, Gramado, 95670-000
  • Place, Mini Mundo
    ‪12 min walk‬
  • Place, Black Lake Park
    ‪12 min walk‬
  • Place, Gramado Covered Street
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room Standard

  • 22 sq m
  • Sleeps 3

Suite Deluxe with Balcony

  • 30 sq m
  • Sleeps 2

Suite Master

  • 50 sq m
  • Sleeps 3

Suite Superior

  • 60 sq m
  • Sleeps 5

Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Suite, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Suite

  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Luxury Suite, Jetted Tub

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel Refugio da Montanha

Hotel with free breakfast, near Gramado Covered Street
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Refugio da Montanha offers 56 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Refugio da Montanha. During your stay, you're just a quick walk from Gramado Gateway. You'll find features like free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Gramado Gateway and Joaquina Rita Bier Lake
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Refugio da Montanha. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Gramado hotel.

Guests are served free buffet breakfast on weekdays from 7 AM to 10 AM and on weekends from 7 AM to 11 AM.
Hotel Refugio da Montanha has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: BRL 150 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 150 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Refugio da Montanha Gramado
Refugio da Montanha Gramado
Refugio da Montanha
Refugio Da Montanha Gramado
Hotel Refugio da Montanha Hotel
Hotel Refugio da Montanha Gramado
Hotel Refugio da Montanha Hotel Gramado

Hotel Refugio da Montanha Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 328 out of 394 reviews
Rating 8 - Good. 39 out of 394 reviews
Rating 6 - Okay. 12 out of 394 reviews
Rating 4 - Poor. 7 out of 394 reviews
Rating 2 - Terrible. 8 out of 394 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra, Dunstable

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , easy check in , wonderful stay !
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Adelar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay!

I was 100% satisfied with my stay at this hotel and the service was above and beyond to give me a good experience! The room was spacious, the shower was nice, and I am so glad there was a heater in the room! Bed was comfortable, wifi worked well, and the location is great. The service however was the best and there was water in the lobby which came in handy. 10/10!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice, wonderful place and friendly service.
Stayed 1 night in Feb 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway to Gremado!

We really enjoyed our quick getaway! The room was a little small for the family, so if we were staying for a longer trip I’d recommend upgrading. Otherwise the amenities, the service and the location were fantastic!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Atendimento atencioso, ótima acomodação e café muito bem servido
Stayed 1 night in Jul 2025

10/10 Excellent

Vitória

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável, e foi nele que escolhi passar o meu aniversário deste ano. Nenhum arrependimento, fomos super bem recebidos
Stayed 2 nights in May 2025

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Wesley Figueiredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Refúgio da Montanha - não caiam nessa fria

Avaliação – Experiência extremamente decepcionante no Hotel Refúgio da Montanha Minha família visita Gramado há mais de 15 anos e sempre buscamos novas hospedagens. Infelizmente, essa foi a pior experiência até hoje. Logo na chegada, o acesso é por escadas íngremes, sem auxílio com as malas (nenhum funcionário se dispôs a carregar ou auxiliar nas malas). O quarto estava sujo, com vidros embaçados, roupas de cama e toalhas manchadas. O café da manhã apresentava alimentos visivelmente reaproveitados. Funcionários despreparados — uma funcionária chegou a discutir com um hóspede por ele pedir omelete diretamente a ela. Após arrumarem o quarto, esqueceram de repor toalhas e levaram quase uma hora para entregar. O elevador funcionava mal — em um momento, fiquei preso e precisei acionar a sirene. O estacionamento é insuficiente, forçando hóspedes a deixarem os carros na rua. A academia não possui sequer um bebedouro. Pagamos quase R$ 1.000,00 por diária, valor que não condiz com o serviço prestado. O hotel não entrega qualidade, conforto ou hospitalidade. Não recomendo e não voltaremos.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edson

Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esplêndido

Excelente hotel. Atendimento cortez, café da manhã muito bom, acomodação confortável e rouparia de ótima qualidade.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Hotel muito bonito, pessoas educadas. Vale a pena se hospedar... Localização muito boa também! Poderia ter uma tv smart no quarto
Stayed 5 nights in Jun 2025

10/10 Excellent

Sonivalda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale muito a pena

O Hotel é bem agradavel, atendimento super carismatico, desde a recepçao ate no café da manha> Café bem farto, preparam na hora omeletes, tapioca. A única coisa que deixou a desejar é não ter uma TV SMart no quarto, principalmente porque pegamos dia de chuva e só tinha aqueles canais bem ruins, e o restaurante do hotel fora o horario do café, não estava funcionando, Mas me hospedaria novamente
Stayed 3 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização fora do agito, instalação muito confortável. Chuveiro bom! Café da manhã maravilhoso com um suco de uva que nunca tomei igual! Atendimento muito simpático de toda equipe! Único ponto a melhorar seria a sala de ginástica.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 5 nights in Jun 2025

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento extremante atencioso, recepção sempre disponível e café da manhã acima das expectativas.
Stayed 1 night in Jun 2025

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025