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Serrazul Hotel

4.0 star property

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Photo gallery for Serrazul Hotel

An outdoor patio with tables and chairs, string lights, and umbrellas.
A spacious living room with a high ceiling and wooden beams, featuring a central coffee table, two sofas, and a decorative vase.
A traditional living room with a fireplace, wooden beams, and patterned rugs.
An indoor swimming pool with a wooden deck, stone walls, and a glass ceiling.
A spa area with a wooden floor, a hot tub, and potted plants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Sao Pedro Church
    ‪2 min walk‬
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Superior Suite

A modern hotel room with a large bed, wooden headboard, and a small bedside table.

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • 36 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Apartamento Vista

A hotel room with a wooden headboard, a bed with a white quilt, a nightstand with a lamp, a ceiling fan, and a window with curtains.

Apartamento Vista

8.6 out of 10
Excellent
(31 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartamento

A hotel room with a bed, a desk, a chair, a nightstand, a ceiling fan, and a window with curtains.

Apartamento

9.0 out of 10
Wonderful
(39 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

A hotel room with a large bed, bedside table with a lamp, and an air conditioning unit.

Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suíte Vista

A hotel room with a large bed, bedside table with a lamp, and a window with curtains.

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite with Garden View

  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Interior detail
Laghetto Stilo Vita
Gramado Centro
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 271 reviews
The price is €112
includes taxes & fees
25 Aug - 26 Aug
Laghetto Stilo Vita

About this property

Serrazul Hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Serrazul Hotel offers 152 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, bidets, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of Serrazul Hotel's great location. During your stay, you're just a quick walk from Gramado Covered Street. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gramado Covered Street and 8 minutes by car from Snowland Park
Serrazul Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Serrazul Hotel. For a fee, parking is available.

This 4-star Gramado hotel is smoke free.

Guests are served free buffet breakfast daily from 8 AM to 10:30 AM.
Serrazul Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 44 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Serrazul Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1004 reviews
Rating 8 - Good. 183 out of 1004 reviews
Rating 6 - Okay. 37 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JOSE LODOVICO DE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...
Stayed 5 nights in May 2025
Verified

10/10 Excellent

GNS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Joao Otavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o Hotel é bem legal, cafe da manha otimo, os quartos confortaveis, a equipe de atendimento educada, a localizacao foi perfeita, vale muito a hospedagem
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível a hospedagem além da excelente localização e café da manhã uma experiência gastronômica a parte
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

luzana

Liked: Cleanliness, staff & service, property conditions & facilities
De modo geral é maravilhoso, é necessario melhorar os apto nas estruturas
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Vera Lúcia P

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente café da manhã, funcionários muito educado . Gostei muito, segunda vez que me hospedo e pretendo voltar.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dayanne Francyelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super recomendo! Ótima localização. Quarto espaçoso e confortável. Café da manhã delicioso com mtas variedades. Funcionários atenciosos.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

TELMA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel e muito bem localizado.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff sensacional. Excelente café da manhã. Excelente localização. Hotel muito bonito.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Franciele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor localização da cidade, hotel muito antigo mas extremamente atualizado e muito bem conservado. Equipe de funcionários atenciosa, com exceção da equipe de recreação infantil, que deixa bastante a desejar.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é excelente em todos os aspectos. A localização, a estrutura, os serviços. Mas pecaram apenas na arrumação. Éramos três hóspedes, mas tivemos que pedir por duas vezes a terceira toalha. Mas considero o hotel uma excelente opção de hospedagem em Gramado. Perto de tudo no centro.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

suelem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por que não fui antes, anos indo à Gramado, várias vezes ao ano, e nunca nos hospedamos no Serra Azul. Hotel antigo, mas com nota 10, já ficamos em alguns recém inaugurados, e não chegam perto da qualidade, limpeza e cordialidade. Simplesmente amamos, e certamente agora será o nosso favorito! Café da manhã espetacular, funcionários extremamente educados e simpáticos. Parabéns!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

GERALDO

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, lojas nos arredores
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

NEUSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localizacão e o café da manhã maravilhosos.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

NATHALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo otimo
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

S C

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente. Hotel de categoria.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bem localizado, próximo a tudo, não há necessidade de usar o carro
Stayed 2 nights in Mar 2026