Sky Palace Hotel

3.5 star property
VIP Access

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Photo gallery for Sky Palace Hotel

Lobby
Free daily continental breakfast
Exterior
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Rod RS 115, Km 38, 38700, Tres Pinheiros, Gramado, RS, 95670-000
  • Serra Park Events Center
    ‪13 min walk‬
  • Black Lake Park
    ‪2 min drive‬
  • Gramado Covered Street
    ‪4 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪76 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Room

8.8 out of 10
Excellent
(58 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Luxury Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Luxury Quadruple Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

Similar properties

About this property

Sky Palace Hotel

Hotel in Gramado with free breakfast and a 24-hour front desk
An indoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Sky Palace Hotel offers 181 air-conditioned accommodations with minibars and hair dryers. LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the helpful staff at Sky Palace Hotel. During your stay, you'll be within walking distance of Serra Park Events Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by foot from Serra Park Events Center and a 5-minute drive from Gramado Covered Street
Sky Palace Hotel offers its guests an indoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Sky Palace Hotel also features tour/ticket assistance, concierge services, and 24-hour room service. For a fee, parking is available.

This 3.5-star Gramado hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.
Sky Palace Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 30 per night)
  • Valet parking on site (BRL 30 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 30.00 per night
  • Valet parking fee: BRL 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 10:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sky Palace Hotel Hotel
Sky Palace Hotel Gramado
Sky Palace Hotel Hotel Gramado

Sky Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

darli

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great, except wifi too slow..
Stayed 3 nights in Dec 2024

8/10 Good

Marcio Luciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom, otimas acomodações, apenas sem isolamento acustico, muito barulho dos corredores e dos demais apartamentos.
Stayed 1 night in Sep 2024

8/10 Good

Marceli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito tranquilo.
Stayed 5 nights in Feb 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jun 2023

8/10 Good

manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just found staffs from checking in a bit disorganized and a bit unprofessional but overall the others were cordial..
Stayed 3 nights in Feb 2022

6/10 Okay

clarissa

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property was done with extreme low cost... I saw the walls with cracks, I have heard it is a new building, however I am afraid it may falls down.
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

LUCIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 1 night in May 2025

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Carolina

Disliked: Cleanliness, property conditions & facilities, room comfort

Grande furada!

Péssimo custo-benefício! Distante do centro, à beira da rodovia. Se não alugar carro precisa chamar táxi ou Uber. O Sky Palace é famoso pelo seu café colonial, por isso o hotel cheira a peixe frito o dia todo…. Café da manhã tumultuado, cheio de opções estranhas e qualidade duvidosa… em um dos dias a salada de frutas estava azeda (passada). Atendimento da recepção mediano. Quarto ruim: colchão mole e deformado, cortina black out que não conseguia cobrir a janela de forma adequada (sendo que a janela era de vidro transparente e o refletor da fachada iluminava o quarto a noite toda), banheiro mal iluminado e mofado, portas encardidas, cheias de marcas de mão. O espelho de corpo do quarto tinha crosta de sujeira - acho que não conhecem limpa-vidros…. Sem contar que em frente ao nosso quarto tinha uma sala de estar, que juntava muita gente conversando e crianças brincando até de madrugada, muito barulho e ecos nos corredores, pois os pisos não tem carpetes pra abafar o som. Não voltaria a me hospedar lá….
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhorias

Gostamos muito do hotel. A estadia é excelente. Dois pontos para melhorarem: retirem as mesas e cadeiras dos corredores, pois tem gente que dorme mais cedo e tem gente que fica jantando de madrugada e falando alto nos corredores, e a bancada no quarto deveria ser maior pois não tem muito espaço para as malas, além de ter mais um espelho no quarto, pois só tem dentro do banheiro.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia foi maravilhosa, quarto muito bom, cama grande e muito confortável. Café excelente, vom muita variedade. Ótimo custo beneficio. Adoramos.
Stayed 3 nights in Apr 2025

10/10 Excellent

Analia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preciso, todo limpio y muy cómoda. El personal excelente
Stayed 5 nights in Apr 2025

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Incrível,tudo perfeito
Stayed 1 night in Apr 2025

2/10 Terrible

eliane

Stayed 1 night in Apr 2025

8/10 Good

Guilherme

Liked: Staff & service, room comfort
Disliked: Cleanliness

Já foi melhor. Hotel precisa de reforma urgente

Já é a quarta ou quinta vez que nós hospedamos neste hotel. Todas foram excelentes tirando esta. No check-in fomos bem recepcionados porém ao chegar no quarto vimos que o chão do mesmo estava bem sujo ( tufos de pelos e cabelos rolando pelo chão ), desci e solicitei a troca de quarto que foi de pronto atendida porém, ao chegar no novo quarto o mesmo ocorreu. Não quiz solicitar uma nova troca pois já era tarde e estávamos cansados. Hotel precisa passar por uma reforma urgente. Registros não funcionam no banheiro, espelhos quebrados ou danificados, muita sujeira incrustada e porta de mdf inchada da humidade. Café da manhã decaiu bastante, alguns salgados duros e com aparência de velho requentados , tiraram as outras 2 máquinas de café que tinha ( uma de expresso e outra de café ) ficando tudo concentrado em apenas uma máquina de café o que gera fila. Enfim, é uma pena ver que um Hotel que está tão bom está neste nível. Acho que não voltaremos mais neste hotel.
Sujeira
Cabelos e sujeira
Segundo quarto também com chão sujo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Flavia Patrícia

Stayed 1 night in Mar 2025

8/10 Good

Márcio Reis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Foi muito. O café da manhã era sensacional. Mas o barulho da rua penetrava p mas janelas do quarto. Mas era bem limpo e confortável.
Stayed 4 nights in Mar 2025

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Renata

Liked: Staff & service

Razoável

Razoável! Estive em outras oportunidades em que o hotel estava melhor conservado e limpo. Dessa vez, não gostamos da limpeza da roupa de cama, cheiro do quarto e conservação do banheiro.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Muito boa, os atendentes guardam o carro, toalhas e lençóis muito bom. Café da manhã super variado.
Stayed 1 night in Mar 2025