Sky Serra Hotel

3.0 star property

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Photo gallery for Sky Serra Hotel

Exterior
Lobby sitting area
Deluxe Twin Room
Free daily full breakfast
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Tirol, 149, Planalto, Gramado, 95670-000
  • Place, Black Lake Park
    ‪9 min walk‬
  • Place, Mini Mundo
    ‪16 min walk‬
  • Place, Gramado Covered Street
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪66 min drive‬

Room options

Deluxe Double Room

9.2 out of 10
Wonderful
(70 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Luxury Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

Luxury Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

Double Room Deluxe

  • 16 sq m
  • Sleeps 2

Twin Room Deluxe

  • 16 sq m
  • Sleeps 2

Triple Room Superior with Balcony

  • 26 sq m
  • Sleeps 3

Quadruple Room Superior with Air Conditioning

  • 29 sq m
  • Sleeps 4

Similar properties

About this property

Sky Serra Hotel

Along with valet parking, this hotel has a 24-hour front desk and tour/ticket assistance. Free full breakfast and free WiFi in public areas are also provided. Additionally, a garden, a lobby fireplace, and a porter/bellhop are onsite.
Sky Serra Hotel offers 72 accommodations with minibars and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Gramado hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Sky Serra Hotel. During your stay, you're just a quick walk from Gramado Gateway. Enjoy features like free breakfast and free WiFi in public areas, plus valet parking (surcharge).
  • Free full breakfast served daily
  • Free WiFi
  • Valet parking and self parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Gramado Covered Street and 6 minutes from Snowland Park
Free breakfast is available daily. WiFi is free in public spaces. Sky Serra Hotel also features tour/ticket assistance, a garden, and a fireplace in the lobby. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gramado hotel.

Guests are served free full breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 30 per night)
  • Valet parking on site (BRL 30 per night)
  • Limited on-site valet and self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 29-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night
  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 30.00 per night
  • Valet parking fee: BRL 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Sky Serra Hotel Gramado
Sky Serra Gramado
Sky Serra
Sky Serra Hotel Hotel
Sky Serra Hotel Gramado
Sky Serra Hotel Hotel Gramado

Sky Serra Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Pedro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfortable stay

Great hotel. Our stay was comfortable, breakfast was very well served, with even gluten free choices. The bedroom was clean, the bed was comfy, and the shower was nice and hot. What else do you need?
Stayed 2 nights in Dec 2024

10/10 Excellent

ana maria

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Gentle people. Delicious breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Beautiful place. People ready to help
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
No good experience! No flexibility! I paid 3 nights and use only 1 night.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Tivemos um pequeno problema com o ar-condicionado do quarto, que acabou pingando bastante no quarto durante a noite. Avisamos a recepção que ficou de providenciar o reparo necessário.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Marlise

Stayed 1 night in Dec 2025

10/10 Excellent

CHRISTIANO

Liked: Cleanliness, staff & service, amenities
Ambiente ótimo, equipe atenciosa, o quarto em que fiquei bem silencioso! Recomendo!
Stayed 3 nights in Dec 2025

10/10 Excellent

Vânia

Liked: Cleanliness, staff & service, amenities
Tudo perfeito.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizeu

Liked: Cleanliness, staff & service, amenities
Quarto limpo e confortavel, recepção muito boa, funcionarios cordiais, café da manhã bom mas pode melhorar muita opção de doce e pouca de salgados e saldaveis.
Stayed 1 night in Dec 2025

10/10 Excellent

Normann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza impecável bom atendimento
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo otimo, porem tenho problemas na coluna e o colchao me deu dor nas costas... mas isso é um probleminha meu nao fo hotel
Stayed 1 night in Dec 2025

6/10 Okay

carlos roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muita taxa p cobrar
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis Carlos Henrique

Stayed 1 night in Dec 2025

4/10 Poor

Ketssa

Liked: Cleanliness, staff & service
Disliked: Amenities
Pior experiência das minhas 4 idas a Gramado. Cama molenga, mal se mexia sentia balançar muito, dormi muito mal. Apenas 1 par de travesseiros e esses bem baixos, não dava conforto, não tinha outros pra ajudar. Apenas 1 lençol extra. De manhã tinha uma barulho horrível acima do meu quarto, com ctz não era hóspede, parecia que ia derrubar aquela laje. Ouvi dizer que estavam com obra. Não tem coisa pior que se hospedar em hotel passando por obras. E o café da manhã apesar de muitas opções não me agradou. Pois peguei um bolo de cenoura que estava liguento e o queijo minas bem seco. Os pães de forma estavam duro. O que me salvou foi o bom e velho pão francês com ovo. De bom la que gostei foi o chuveiro, bem forte, muito bom. Quarto limpo, sabonete líquido, em vez daquelas barras que são só sebo da maioria dos hoteis. A localização é muito boa e o atendimento dos recepcionistas tbm. Mas infelizmente isso não foi o bastante para suprir a falta de uma noite bem dormida e comida boa. Fica a dica. NÃO voltarei a me hospedar la com toda certeza.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cristian

Business traveller
Tudo ótimo
Stayed 3 nights in Nov 2025

10/10 Excellent

Luciola

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super confortável! Café da manhã excelente!
Stayed 1 night in Nov 2025

8/10 Good

Celso Luiz

Travelled with group
Liked: Cleanliness, staff & service, amenities
Destaque para a equipe, muito atenciosa e o café da manhã.
Stayed 7 nights in Nov 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos conservados e café da manhã excelente
Stayed 2 nights in Oct 2025

8/10 Good

jeferson

Liked: Cleanliness, property conditions & facilities, room comfort
Amei a estadia. Custo benefício excelente.
Stayed 5 nights in Nov 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
Quarto confortável, equipe muito atenciosa e café da manhã fantastico
Stayed 1 night in Nov 2025

8/10 Good

Paulo verci

Liked: Cleanliness, staff & service, amenities
Sim tudo sempre bem organizado.. Só não dei 5 estrela porque na outra estadia me ajudaram com as malas guardaram meu carro e essa vez não inclusive tinha que pagar vaga de garagem, então a minha espectativa não foi totalmente atendida. Próxima viagem vou procurar outra estadia. atendida,encontro estadia mais batatas
Stayed 1 night in Nov 2025

6/10 Okay

Leonir

Business traveller
Meu andar foi inundado na madrugada
Stayed 2 nights in Oct 2025