Dry cleaning, an arcade/game room, and a garden are available at this hotel. Other amenities include a TV in a common area.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Zermatt Hotel, you'll be within walking distance of Gramado Covered Street. Dry cleaning service and an arcade/game room are available.
Services include dry cleaning/laundry and luggage storage
Onsite recreation includes a playground
Within a 15-minute walk of Gramado Gateway and Mundo Encantado
As a guest of Zermatt Hotel, you'll find an arcade/game room, a garden, and dry cleaning/laundry services. Zermatt Hotel also features a television in a common area and an elevator. The front desk is open around the clock.
Room service is available.
Property amenities
Internet
Available in all rooms: Internet access
Things to do
Arcade/game room
Billiards/pool table
Playground
TV in common areas
Family friendly
Arcade/game room
Playground
Conveniences
Luggage storage
Guest services
Dry cleaning/laundry service
Outdoors
Garden
Accessibility
Lift
Room amenities
Food and drink
Room service
Policies
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: BRL 3.43 per accommodation, per night
We've listed all charges provided to us by the property.
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.