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Aparthotel

Palatina Concept Suites

4.0 star property
VIP Access

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Photo gallery for Palatina Concept Suites

Honeymoon Apartment, Private Pool (Reyes Católicos) | Bathroom
Honeymoon Apartment, Private Pool (Reyes Católicos) | Private kitchen
Design Apartment (Folclore) | Private kitchen
Honeymoon Apartment, Private Pool (Reyes Católicos) | Terrace/patio
Property entrance

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking available
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Lepanto, 7, Granada, Andalusia, 18009
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Granada Cathedral
    ‪2 min walk‬
  • Place, Alhambra
    ‪6 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪22 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Apartment (Sierra Nevada)

Smart TV

Deluxe Apartment (Sierra Nevada)

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Apartment, Patio (Costa Tropical)

Luxury Apartment, Patio (Costa Tropical) | Living area

Luxury Apartment, Patio (Costa Tropical)

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Apartment (Folclore)

Design Apartment (Folclore) | Living area

Design Apartment (Folclore)

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, Accessible (Alpujarra)

Superior Apartment, Accessible (Alpujarra) | Living area

Superior Apartment, Accessible (Alpujarra)

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Apartment, Terrace (Nazarí)

Presidential Apartment, Terrace (Nazarí) | Living area

Presidential Apartment, Terrace (Nazarí)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Apartment, Private Pool (Reyes Católicos)

Honeymoon Apartment, Private Pool (Reyes Católicos) | Terrace/patio

Honeymoon Apartment, Private Pool (Reyes Católicos)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Hallway
Sercotel Granada Suites
  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, 314 reviews
The price is €86
includes taxes & fees
10 Nov - 11 Nov
Sercotel Granada Suites

About this property

Palatina Concept Suites

Family-friendly aparthotel in Granada
Along with self parking, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and multilingual staff assistance are onsite. Each apartment features free WiFi and a kitchenette with a stovetop, a microwave, and a dishwasher. Comforts include a memory foam bed and a down comforter, and also available are an espresso maker and a Smart TV. Housekeeping is available on request.
Palatina Concept Suites offers 6 accommodations with espresso makers and complimentary bottled water. Memory foam beds feature down comforters. Accommodations at this 4-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Granada aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Smart televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Palatina Concept Suites, you're just a quick walk from Granada Cathedral. Enjoy features like free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge). This upscale aparthotel has 6 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a memory foam bed, and a Smart TV
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Just a 5-minute walk from Granada Cathedral and a 1-minute drive from Alhambra
  • Airport shuttle service available for a fee
Palatina Concept Suites offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The family-friendly Palatina Concept Suites also features dry cleaning/laundry services and express check-out. For a fee, parking is available.

This 4-star Granada aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)
  • Onsite parking options include a garage

Family friendly

  • Childcare (surcharge)
  • Highchair

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Mini-fridge
  • Paper towels
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch Smart TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 6 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and smart lock details; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 20 per night
  • Nearby parking fee: EUR 20 per night (131 ft away)
  • Housekeeping fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palatina Concept Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 5 days before arrival with check-in information and smart lock details. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This aparthotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palatina Concept Suites Granada
Palatina Concept Suites Aparthotel
Palatina Concept Suites Aparthotel Granada

Palatina Concept Suites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 60 out of 64 reviews
Rating 8 - Good. 4 out of 64 reviews
Rating 6 - Okay. 0 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Burak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. The attention and support provided by staff was outstanding, very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Jeannie, Aspen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean. Very comfortable. Nice decor. It was a sanctuary from the 39 heat outside and a nice place to return to after exploring the wonderful sights of Granada. Communication was easy. We felt very well taken care of. The Palatina staff made reservations for us at excellent restaurants and were very helpful arranging taxis. This was one of our favorite hotels in our month long travels in Spain. We would absolutely return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort
Amazing location. Host was extremely helpful and accommodating. Bed seemed new but was a little too firm for us. Otherwise perfect stay.
Stayed 3 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
I loved this property. It's a great location in the city center and the apartment is beautifully furnished. Very pleasant stay. Highly recommend it!
Stayed 3 nights in May 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience, felt like we were visiting family! Rooms are immaculately maintained!
Stayed 2 nights in May 2025

10/10 Excellent

Nathalie, Georgeville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing! Katherina greeted us outside to help us with the parking and the checking, she made our dinner reservation and assisted us with our departure! Exceptional hospitality! The room was beautiful and loved the rooftop patio! I would recommend 100%!
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s was wonderful! This property had absolutely everything you could ever imagine!! Everything plus it was so comfy and lovely and brand new. Each bedroom had queen beds, tv’s (streaming included) and en-suite bathrooms. Free laundry on the first floor. Ideal location in the heart of old Granada. The host, Katherine was perfect and responded almost immediately to every question- plus she gave great recc’s for to do’s and eating. Thee best stay ever!
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay at Palatino Concept Suite, very stylish and modern apartment with all mod cons and perfect location on a quiet street right in the center of town, about 5 minutes from cathedral square. Our host was super responsive and helped with everything from parking arrangements, to booking dinner! My only small gripe was that the sound insulation between floors let a fair bit of noise through.
Stayed 3 nights in Apr 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, room comfort

Amazing place

It was a beautiful apartment in a great area. Communication was amazing. Would recommend to everyone.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, room comfort

Wonderful stay in Granada!

The room (remodeled a couple years ago) was excellent, clean and comfortable. The room had a balcony and wrap around windows opening out onto a couple beautiful streets of Granada. Think modern amenities right in the heart of Granada. Katherina, our host, went above and beyond in accommodating us and even helping to book a show and ride. We stayed in 6 different hotels on this trip and this one was the best by far.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Mankato

Stayed 3 nights in Feb 2025

10/10 Excellent

aabha

Liked: Cleanliness, room comfort

Cool place, convenient location

Catherine was amazing at communicating esp. with regards to parking. We stayed in the Nazari room with the terrace. The room is tastefully decorated and comfortable. Enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tatsuaki

Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander, Virginia Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room/apartment, lovely area, but the best part was our hostess. She was delightful, very welcoming and communicative. Helped arrange for us to see a flamenco show and got us reservations at a wonderful restaurant. She is fantastic!
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor, Logan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Patios were lovely. Room was spacious and comfortable, all amenities in room. Staff was very inviting and polite and accommodating in everything. Great landing spot just on the fringe of old town for easy in/out in car, easy walking distance to the good old town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hala

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, room comfort

Special spacious room!

Great place to stay with outdoor jacuzzi! Location was perfect next to shops, restaurants, easy to get to all major attractions. Room was quiet and comfortable with lots is space! Katherine was so helpful with my stay. You can use WhatsApp to easily communicate with host.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, property conditions & facilities
Excellent location, excellent service, parking for smaller vehicles only.
Stayed 4 nights in Oct 2024

8/10 Good

Carlos

Liked: Cleanliness, room comfort

Lovely but awkward

Fantastic city, great location. Nice manager, access to a washing machine. Weird that the toilet is essentially in the bedroom with no door, thus no privacy. Odd even if alone. If not, super awkward.
Stayed 3 nights in Oct 2024

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the property is excellent. Beautiful decoration, modern facilities, fully equipped including washer/dryer in a common area. Katherina was reachable and helped us with everything we needed during our 4 days stay. You could literally walk to almost to all the main places, with many restaurants nearby. The Presidential Apartment, Terrace (Nazarí) room was advertised as having a queen size bed. For me that is a must. After booking, I exchanged messages with Javier who assured me that the room had a queen size bed. Upon arrival I was told again that it was a queen size mattress. That was not correct. I'm 6'2 (245 pounds) and my feet hanged off the mattress. My wife and I were really uncomfortable. I have a queen size bed at home, so I really know what I'm talking about. The toilet, shower and bed were next to each other with no real separation or door. I've been to Europe several times before and I know that properties are small. However, there was always at least a glass door to afford some sort of privacy while using the toilet. There was no drawer nor a place to place your luggage. We had to place ours on the floor or the sofa. I can't grant the property 5 stars. I'm sure that there are a lot of folks with an equal or bigger size than me who need correct property disclosures. A proper rating would be 4.5 stars. Since that is not possible, I grant only 4.
Stayed 4 nights in Sep 2024

10/10 Excellent

Braden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed here on one leg of our honeymoon and it was absolutely incredible. The room was thoughtfully designed and modern with a very comfortable bed. The property manager, Katherina, was friendly and communicative throughout our stay, giving us many fantastic suggestions for our itinerary and setting us up with a phenomenal private tour of the Alhambra. Everything about this stay was above and beyond. We will happily stay here again if we find ourselves back in the wonderful city of Granada!
Stayed 3 nights in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, room comfort

Beautiful & exceptional service!

Absolutely loved our stay! The room was gorgeous, and the entire property is perfectly located in the city center. The small pool/hot tub on our balcony was perfect for relaxing at the end of a long day exploring Alhambra. A wonderfully comfortable, BEAUTIFUL accommodation for visiting the many sites Granada has to offer. The parking was a bit challenging for us (we aren’t used to driving in the lovely, but very narrow labyrinthine streets) but the hotel manager went above and beyond and helped us to the parking garage.Truly exceptional service and communication! For those not used to this type of driving, parking outside city center is ample and you can take one of the many convenient taxis to the location. Would absolutely recommend staying at this luxurious and charming hotel when visiting Granada!
Stayed 2 nights in Sep 2024

10/10 Excellent

Farah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite was absolutely wonderful and the hostess provided the communication we needed to get around Granada. Wonderful stay would highly recommended!
Stayed 2 nights in Aug 2024

10/10 Excellent

Wassim

Travelled with family
Liked: Cleanliness, room comfort

Perfect place

Should be 6 stars. Everything was perfect. Host Javier is extremely supportive. I recommend this place for anyone.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just an exceptional and delightful stay at the Palatino to end our Spain trip. My family and I couldn’t have been more happier with the suite. From the comfort, aesthetic, and attention to detail of every inch of the suite, you fall in love right away. Its also located in a perfect area thats walking distance to almost anything you would find interesting in Granada. Javier was also the best host anyone could ask for. He was incredibly welcoming and gave us great food recommendations. It was truly a joy, I highly recommend. I know where I’ll be staying when I'm back to visit Granada.
Stayed 2 nights in Aug 2024