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Best Western Pony Soldier Inn & Suites

2.5 star property

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Photo gallery for Best Western Pony Soldier Inn & Suites

Exterior
Indoor pool
Lobby
Free daily buffet breakfast
In-room safe, iron/ironing board, rollaway beds, WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3030 E Route 66, Flagstaff, AZ, 86004
  • Place, Bushmaster Park
    ‪7 min walk‬
  • Place, Flagstaff Mall and The Marketplace
    ‪2 min drive‬
  • Place, Buffalo Park
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

1 Queen Bed, High Speed Internet Access, Hairdryer, Coffee Maker, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Hairdryer, Second Floor

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Two Bathrooms, Microwave And Refrigerator

  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(54 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Communication Assistance Two Queen Room

  • Sleeps 4

Suite-1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

Communication Assistance Queen Room

  • Sleeps 2

Mobility Communication Accessible King Suite with Roll in Shower

  • Sleeps 2

Mobility Communication Accessible King Suite with Walk in Shower

  • Sleeps 4

Accessible King Suite With Sofabed-Non Smoking

  • Sleeps 4

Two Queen Room

  • Sleeps 4

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About this property

Best Western Pony Soldier Inn & Suites

Hotel in Flagstaff with an indoor pool and free breakfast
An indoor pool, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Pony Soldier Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Bushmaster Park. Features include free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes by foot from Bushmaster Park and a 3-minute drive from Flagstaff Mall and The Marketplace
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Best Western Pony Soldier Inn & Suites offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Best Western Pony Soldier Inn & Suites. Self parking is free.

This Flagstaff hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1962
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 18 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff

Best Western Pony Soldier Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Emir

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It should be more clean
Stayed 1 night in Oct 2025

4/10 Poor

Lucy

Travelled with group
Disliked: Cleanliness, amenities
Room smelled bad, didn't feel clean. Maybe OK for the money but not for me.
Stayed 1 night in Oct 2025

2/10 Terrible

Sidney

Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with family, Business traveller
Liked: Cleanliness
This is an older hotel but the room was in good shape has been updated and maintained. The full breakfast was as advertised and was very good. A couple of draw backs however, the room is on smaller size; and entry and exit onto property can be just a little awkward. Also, the breakfast was servered in another building but I didn't find that a problem.
Stayed 1 night in Nov 2025

8/10 Good

Shannon

Travelled with family and small children
Liked: Cleanliness, amenities
Great breakfast. Decent pool and hot tub. Hot tub wasn’t very hot. Friendly guests and atmosphere.
Stayed 1 night in Oct 2025

8/10 Good

Teralyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stay was good. Rooms need a good cleaning and updated. Breakfast was good. Friendly check in.
Stayed 2 nights in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Oct 2025

8/10 Good

Barb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, breakfast was good, the room was clean, the location was ok but a lot of train traffic noise
Stayed 1 night in Oct 2025

2/10 Terrible

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The linens; bedding and towels need a refresh. The mattresses were also old and lumpy. The reviews online didn’t match my experience. The check in staff were friendly.
Stayed 2 nights in Oct 2025

2/10 Terrible

Daiva Izbickas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We entered the room and were immediately overcome with the smell of urine. It was terrible. The room was dingy and dated. I’m not a fussy person. But was afraid to
Stayed 2 nights in Oct 2025

8/10 Good

Sandi

Stayed 1 night in Oct 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel, but the property description did not include the fact that the hotel is right next to a train track and the noisy train runs all night
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Judy

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Oct 2025

8/10 Good

N. JAY

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordon

Stayed 1 night in Oct 2025

6/10 Okay

CINDY

Travelled with family
Disliked: Property conditions & facilities
Don't be deceived! This is a very old hotel. The pictures only make it look modern with the new-ish furniture and decor, but the building itself is old and run-down! Not worth the price. Located on HWY 66, right next to a train that runs every few minutes and honks. The building is so old that the room smells old, the bathtub was leaking water, the windows were so filthy we could barely see out, and the door safety lock was broken. Breakfast was indeed a buffet: scrambled eggs, biscuits, mushroom gravy, and all you can eat bacon, but we didn't feel too good after eating it. Must be low quality food if they can afford for all their guests to eat as much as they want! Overall, I honestly have nothing positive to say about this place. I will never stay here again and would not recommend to anyone!
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Had everything we needed including a free breakfast that’s was kept up. Impressive and would stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Kim

Travelled with group
Liked: Cleanliness, staff & service
No microwave and the plug at the sink area was a receptacle over the drywall!
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Stayed 2 nights in Oct 2025

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room was stinky, smelled of mold and was very dusty. I took a damp paper towel to everything. Even the elevator stunk. They were quick to allow a room change though and the second room was better. The hotel is hard to get in and out of. Plus, it's next to a busy train track. It's an older outdated hotel in need of updating.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older Best Western, but comfortable.

Older Best Western Hotel, good upgrades, but definitely older and a little dated. Bathroom could use renovation. Good breakfast, nice lobby and breakfast room pool and hot tub.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Stayed 1 night in Oct 2025