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Best Western Pony Soldier Inn & Suites

2.5 star property

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Photo gallery for Best Western Pony Soldier Inn & Suites

A hotel with a stone facade, outdoor seating, and a parking lot.
In-room safe, iron/ironing board, rollaway beds, WiFi
Free daily buffet breakfast
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning

Explore the area

View in a map
3030 E Route 66, Flagstaff, AZ, 86004
  • Place, Bushmaster Park
    ‪7 min walk‬
  • Place, Flagstaff Mall and The Marketplace
    ‪3 min drive‬
  • Place, Northern Arizona University
    ‪6 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪12 min drive‬

Room options

1 Queen Bed, High Speed Internet Access, Hairdryer, Coffee Maker, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Hairdryer, Second Floor

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Two Bathrooms, Microwave And Refrigerator

  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(60 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Communication Assistance Two Queen Room

  • Sleeps 4

Suite-1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

Communication Assistance Queen Room

  • Sleeps 2

Mobility Communication Accessible King Suite with Roll in Shower

  • Sleeps 2

Mobility Communication Accessible King Suite with Walk in Shower

  • Sleeps 4

Accessible King Suite With Sofabed-Non Smoking

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

  • Sleeps 2

Queen Room - Non-Smoking

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

Best Western Pony Soldier Inn & Suites

An indoor pool, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Pony Soldier Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Bushmaster Park. Features include free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes by foot from Bushmaster Park and a 3-minute drive from Flagstaff Mall and The Marketplace
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Best Western Pony Soldier Inn & Suites offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Best Western Pony Soldier Inn & Suites. Self parking is free.

This Flagstaff hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1962
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 18 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff

Best Western Pony Soldier Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1023 reviews
Rating 8 - Good. 268 out of 1023 reviews
Rating 6 - Okay. 124 out of 1023 reviews
Rating 4 - Poor. 61 out of 1023 reviews
Rating 2 - Terrible. 39 out of 1023 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
How in the world does this place have an 8.4 rating? It should be maybe a 4. Do they have a bunch of fake ratings? It is very old and dingy. The carpet looks like it is from the 70’s and condition makes me think it hasn’t been changed since then. The duvet was stained. The walls are old and been look like they have been patched and painted dozens of times. The breakfast was mediocre. The fruit was old and inedible. The sausage looked really weird so I didn’t try it. This place is far from the worst place I have ever stayed but it is nowhere near the 8.4 rating when I booked it.
Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Stayed 1 night in Feb 2026

10/10 Excellent

jesus

Liked: Cleanliness, amenities, property conditions & facilities
Very clean very nice comfortable
Stayed 1 night in Nov 2025

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, amenities
Hotel was overall unclean. The room smelled musty. Breakfast was not good. One of the maids even made an angry face as we walked by and was noticeably annoyed.
Stayed 2 nights in Jan 2026

4/10 Poor

Adrianna

Travelled with family
Disliked: Cleanliness, staff & service
The breakfast was put away an hour before the scheduled end time on more than one occasion.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Check in was a pleasant experience, Gal at front desk was a breeze, very professional and great personality, room was a bit dated but clean so no complaints there, dog friendly and well kept property. Sauna was not hot so no adventure there but breakfast was on point gal running the area was attentive and kept clean after every one was done at there tables. Would stay again Absolutely!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice, the pool was heated and the breakfast was excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Magli

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Nice place
Stayed 3 nights in Jan 2026

8/10 Good

Noel

Stayed 1 night in Jan 2026

6/10 Okay

Anna

Stayed 1 night in Jan 2026

10/10 Excellent

Adrienne

Stayed 1 night in Jan 2026

10/10 Excellent

Rene

Stayed 1 night in Jan 2026

10/10 Excellent

Oksana

Stayed 1 night in Jan 2026

8/10 Good

Jesus

Stayed 1 night in Jan 2026

6/10 Okay

Remigius

Travelled with family
Disliked: Amenities
The room was dated but fairly in good condition.
Stayed 3 nights in Jan 2026

10/10 Excellent

cynthia

Stayed 1 night in Jan 2026

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 1 night in Jan 2026

8/10 Good

Dana

Stayed 1 night in Jan 2026

8/10 Good

Allison

Stayed 1 night in Jan 2026

10/10 Excellent

Marie

Stayed 1 night in Jan 2026

10/10 Excellent

karen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly they are pets friendly and the pool and breakfast were amazing
Stayed 1 night in Jan 2026

10/10 Excellent

lola

Stayed 1 night in Jan 2026