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Best Western Pony Soldier Inn & Suites

2.5 star property

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Photo gallery for Best Western Pony Soldier Inn & Suites

Property amenity
Indoor pool
In-room safe, iron/ironing board, rollaway beds, WiFi
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Housekeeping

Explore the area

Map
3030 E Route 66, Flagstaff, AZ, 86004
  • Flagstaff Mall and The Marketplace
    ‪3 min drive‬
  • Northern Arizona University
    ‪6 min drive‬
  • Lowell Observatory
    ‪9 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Walk-in Shower;with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible (Walk-in Shower;with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • 35 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Pony Soldier Inn & Suites

Hotel in Flagstaff with free breakfast and a 24-hour business center
An indoor pool, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Pony Soldier Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Bushmaster Park. Features include free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Guests have great things to say about the clean accommodations and the breakfast
  • 6 minutes by car from Northern Arizona University and 9 minutes from Lowell Observatory
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Best Western Pony Soldier Inn & Suites offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Best Western Pony Soldier Inn & Suites. Self parking is free.

This Flagstaff hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 18 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff

Best Western Pony Soldier Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Stayed 1 night in Jan 2025

10/10 Excellent

Tashina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Jocelyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was near the front of the building, lots of railroad noise. Ive stayed here before and the rooms towards the back are much quieter.
Stayed 1 night in Jan 2025

6/10 Okay

Stacie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property itself is nice but only down side is that it is pet friendly but you can leave them unattended. We were planning on going snowboarding so that didnt work out for us.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was perfect size for the family. Only critic was that the room and hotel in general had an odd smell also toilet seat was not clean. Other than that The service was excellent. The breakfast was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the variety of breakfast items and the heated, indoor spa.
Stayed 5 nights in Jan 2025

10/10 Excellent

Glenn, MESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room amenities were excellent, including good shower pressure and the nicest smelling shampoo and body wash. breakfast was excellent, be sure to try the pancake maker
Stayed 1 night in Jan 2025

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

The front desk clerk was very nice and told me about the pamphlet for the Lowell Observatory, which contained a $3 coupon. How nice!
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was a pleasant surprise. It had many protein choices. It had hot eggs biscuits and gravy, fruit as well as other items. The only thing I didn’t like about this property is the room was rather small.
Stayed 1 night in Jan 2025

8/10 Good

Craig

Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

DEMETRIA

Travelled with family
Disliked: Staff & service
Na
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable per friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Azeneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was great for 2 nights. Very clean and dog friendly. There is only a small area for dogs, which is a pain to access. There are no other patches of grass surrounding the building.
Stayed 2 nights in Dec 2024

4/10 Poor

Kylie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Bhavani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, staffs. The breakfast options are very limited for vegetarian... thats the only contraint.
Stayed 4 nights in Dec 2024

10/10 Excellent

Melanie

Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool/hot tub area full of steam, hard to see and the hot tub wasn’t hot. Bed had broken springs, door closed hard and noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady bekki was very nice! The check in was so easy!
Stayed 1 night in Dec 2024

10/10 Excellent

Lee Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Charles E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Snow!

I love my SNOW days in Flagstaff, unfortunately no snow this December! I will try again in January. BW always treats me Great! Keep up the great work!
Stayed 4 nights in Dec 2024