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Embassy Suites by Hilton Flagstaff

3.5 star property

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Photo gallery for Embassy Suites by Hilton Flagstaff

Exterior
Reception
Reception
1 bedroom, premium bedding, down duvets, pillow-top beds
Snack bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
706 South Milton Road, Flagstaff, AZ, 86001
  • Place, Northern Arizona University
    ‪2 min walk‬
  • Place, Flagstaff Convention and Visitors Bureau
    ‪13 min walk‬
  • Place, Lowell Observatory
    ‪19 min walk‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed (2 Rooms)

8.0 out of 10
Very good
(28 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

7.0 out of 10
Good
(12 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, 2 Bathrooms

42-inch flat-screen TV with cable channels, TV

Suite, Multiple Beds, 2 Bathrooms

  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking (2 Rooms)

7.8 out of 10
Good
(62 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Flagstaff

Mountain hotel with an outdoor pool, 10-minute walk to Northern Arizona University
An outdoor pool, a fitness center, and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a hot tub, and self parking.
Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with safes and designer toiletries. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Embassy Suites by Hilton Flagstaff. During your stay, you're just a quick walk from Northern Arizona University. Enjoy features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests speak favorably about the breakfast and the location
  • Within a 15-minute walk of Northern Arizona University and Riordon Mansion
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Flagstaff offers its guests an outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Embassy Suites by Hilton Flagstaff. For a fee, parking is available.

Smoking is allowed in designated areas at this Flagstaff hotel.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Ski passes

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Embassy Suites by Hilton Flagstaff.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Flagstaff
Embassy Suites Hotel Flagstaff
Flagstaff Embassy Suites
Embassy Suites Flagstaff Hotel Flagstaff
Embassy Suites Flagstaff Hotel
Embassy Suites Flagstaff
Embassy Suites by Hilton Flagstaff Hotel
Embassy Suites by Hilton Flagstaff Flagstaff
Embassy Suites by Hilton Flagstaff Hotel Flagstaff

Embassy Suites by Hilton Flagstaff Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 350 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 207 out of 1001 reviews
Rating 4 - Poor. 131 out of 1001 reviews
Rating 2 - Terrible. 109 out of 1001 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Ron

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Outdated and unkept. The cook to order breakfast was lacking morning 1 and was completely closed morning 2. First time staying at this location, it was WAY off brand for what we've ever experienced at Embassy Suites in the past. Very dissapointed.
Stayed 2 nights in Nov 2025

2/10 Terrible

Crystal

I checked in last night. 10-31-25/ At 9:30pm when to dinner came realized our shower had hair in it not just a lil was a nice chuck full… And no shower mat, I’m 8 pregnant traveling alone with my babies. After shampooing the tub got slippery I fell on my knees… on top of that I tryed getting awhile of the front desk numerous time 5,6 time with the room phone & figured mayb it’s my room phone. Then I tryed with my personal phone @ 11:44pm & 11:59pm like 4,5 times. Room was cold when arrived we turned furnace on too 81 degree & think it we’ll warm quick. By the time I was getting my babies ready for bed at 12:30 mins you I’m traveling with my 1 yr old, 2 yrs & 3 yr old. Still wasn’t warming up. Being up all day traveling I decided to just go hoping it we’ll get warm up. By 4:30 am I woke up it’s squeeching cold again. Turn up furnace too 95 still no heat…. Then by the time breakfast came around I notified the front desk. All she said she can do is wave my parking fee $10 & I would have too call hotel.com to get some kind of discount—- refund…. Our stay was very freezing I had to keep my babies bundle up wasn’t comfortable at all. I just couldn’t wait to check out. I requested late check out but it being cold. We had to leave soon. As we got ready. I couldn’t even bath my babies before bed cause it being so cause of being so cold.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 1 night in Oct 2025

6/10 Okay

Rannita

Liked: Staff & service, room comfort
Time for a remodel. Old carpet, drapes with missing pull handles and furniture is old and stained. Needs to be lightened up and updated. Especially for the price.
Stayed 1 night in Oct 2025

6/10 Okay

Kelcy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was dirty & in need of a serious update. Rust all along the shower, water damage to the carpet & walls, dirty bathroom, dirty couch & chair. The chair was completely black along the arm rests from years of use & not being cleaned. The carpets were so dirty we didn’t take our shoes off.
Stayed 1 night in Oct 2025

4/10 Poor

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash bin in bedroom had trash in it when I arrived. Toilet seat wabbled from side to side. Heat in hotel has not been turned on in the rooms, as I learned when I checked out; my fan blew air but no heat. I was cold at night amd slept in warm clothing and socks. I shared all this info. with the front desk mid-afternoon (after my first night), and I returned late that night and was informed then that Maintenance had already left for the day BEFORE I initially spoke to the front desk mid- afternoon. Therefore, nothing had been done regarding my room. I was offered another room for the 2nd night of my 2-night stay but when I saw that room, the tub was running water (weakly) and could not be shut off so I stayed in my initially assigned room. The room with the tub running water is on the first floor. Hotel has a very worn and old appearance. I was told the hotel in in the process of transition (new ownership coming in and renovations forthcoming). I was not happy with the conditions of the hotel and would not return unless I knew the conditions had improved dramatically.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need USB ports in rooms for charging
Stayed 4 nights in Oct 2025

6/10 Okay

sandra

Liked: Staff & service
Disliked: Property conditions & facilities
Couch and chair were old ,stained and out dated. Beds were comfy. Not up to what I expect of Hilton property
Stayed 1 night in Oct 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building is older and could use upgrades to the rooms, but all the amenities and staff were very good
Stayed 1 night in Sep 2025

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room was very dated, musty smell, not like the usual embassy suites experience. Would not stay there again
Stayed 1 night in Oct 2025

10/10 Excellent

Carri

Stayed 1 night in Oct 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not partake in the food and beverages.
Stayed 1 night in Sep 2025

2/10 Terrible

Sarah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was atrocious. There was a complete lack of customer service, care, concern and ability or willingness to problem solve. Upon check in, we found the room was clearly not in acceptable condition. When entering, we found dirty water bottles and floss picks on the bedroom floor—an obvious indication that the room had not been properly cleaned. More concerning was the state of the room’s air conditioning. Although the thermostat was set to 60 degrees, virtually no cool air was coming out, and the hallway outside was noticeably cooler than the room itself. The space was sweltering and unlivable. We are traveling with someone who has an autoimmune condition where temperature is a known trigger, placing this individual at risk for serious health complications under these conditions. When we raised these concerns, we were told the hotel is sold out and that there was no option to move us to another room. We were advised to open the windows—an unacceptable “solution,” as there were no screens, and we are on the third floor with children. This poses a clear safety hazard and does nothing to address the lack of proper air circulation. We were told someone would be up immediately to attempt to fix the AC. That did not happen. No attempts were made to testify this at all. Reaching out to Hilton they told us the site would take steps to rectify this. They did not. We checked out this morning and nothing was done to try to make anything right. Staff was unprofessional
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Michael, Tucson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was full of black mold, the ac was inoperable, absolutely unacceptable
BLACK MOLD IN A/C VENT
BLACK MOLD AROUND TUB
BLACK MOLD AROUND TUB
BLACK MOLD AROUND TUB
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Sep 2025

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is pretty nice but the hotel Is old and could use an update . The carpet was disgusting . I wouldn’t book this hotel again .
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

The hotel is showing its age , needs updating. We waited for a cart to carry our luggage to the room 30 minutes , the check in girl from the front desk had to go hunt for one !
Stayed 1 night in Sep 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Virgilio

Stayed 6 nights in Aug 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025