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Quality Inn Flagstaff East I-40

2.5 star property

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Photo gallery for Quality Inn Flagstaff East I-40

Room, 2 Queen Beds, Accessible, Non Smoking
Combined shower/bathtub, free toiletries, hair dryer, towels
View from property
Lobby
Outdoor pool, open 9:30 AM to 9:00 PM, pool loungers

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
2500 East Lucky Lane, Flagstaff, AZ, 86004
  • Northern Arizona University
    ‪3 min drive‬
  • Flagstaff Medical Center
    ‪4 min drive‬
  • Lowell Observatory
    ‪6 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Flagstaff East I-40

Hotel in Flagstaff with free breakfast and a seasonal outdoor pool
This hotel features an outdoor pool, a seasonal outdoor pool, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn Flagstaff East I-40 offers 120 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. 35-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Flagstaff East I-40. During your stay, you'll be close to Northern Arizona University. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Northern Arizona University and 7 minutes from Lowell Observatory
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. An outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn Flagstaff East I-40. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Flagstaff hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:30 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn East Lucky Lane
Quality Inn Lucky Lane
Quality Inn East Lucky Lane Flagstaff
Quality Inn - Flagstaff / East Lucky Lane Hotel Flagstaff
Quality East Lucky Lane Flagstaff
Quality East Lucky Lane
Lucky Lane Inn
Quality Inn Grand Canyon
Quality Inn Flagstaff East
Quality Flagstaff East I 40
Quality Inn East Lucky Lane
Quality Inn Flagstaff East I-40 Hotel
Quality Inn Flagstaff East I-40 Flagstaff
Quality Inn Flagstaff East I-40 Hotel Flagstaff

Quality Inn Flagstaff East I-40 Reviews

Reviews

6.6
Rating 10 - Excellent. 221 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 203 out of 1004 reviews
Rating 4 - Poor. 166 out of 1004 reviews
Rating 2 - Terrible. 142 out of 1004 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Staff & service, property conditions & facilities
Staff at desk was very friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Evie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room had a strong smell that was overpowering. The highway noise made it difficult to sleep even with earplugs, and there was a water running/dripping noise in the corner by the door.
Stayed 1 night in Mar 2025

4/10 Poor

Randy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, unfriendly
Stayed 1 night in Feb 2025

4/10 Poor

Alexandria

Stayed 1 night in Mar 2025

2/10 Terrible

RONALD

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place needs an entire renovation. Very unconfortable bed.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

No knowledge of Service Dogs

The guy at the counter was ignorant of ADA laws regarding service dogs. Not only was he wrong, he raised his voice at me in an attempt to convince me of his fabricated version of what he called "federal law"and insisted my service dog was required to have a certified service dog ID. DO NOT BOTHER STAYING HERE IF YOU HAVE A SERVICE DOG. He was rude, wrong, and arrogant in his ignorance.
Stayed 1 night in Mar 2025

2/10 Terrible

Kimbrly, Phoenix

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty!!! $126 for hair on towels, bed, floor, sink… dirty sheets, dirty curtains, stains on walls, dirty fridge, tape with paint on the walls, food on the chair, stains everywhere, hair everywhere, dirty floor… nothing compared to what’s being advertised.
Stayed 1 night in Mar 2025

8/10 Good

Emerson

Stayed 1 night in Mar 2025

2/10 Terrible

Mae

Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Cady

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Gretchen

Travelled with family
Liked: Staff & service
Beds were rock hard and the wster heater broke the day before our stay, which they told us upon arrival. Otherwise, an okay stay.
Stayed 2 nights in Feb 2025

8/10 Good

Shannon

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not at all a Quality Stay, Regular Inn Stay

Restroom door didn’t closed, room located where there was no parking- had to park clear on other side of building, lighting to leave your vehicle wasn’t that great.., unsure about how safe to leave it overnight. When I first was about to check in- no one available to help me- I got there 3:15 to check in , had to wait at least 10 mins for someone to arrive and help. Rm decor is old.
Stayed 1 night in Feb 2025

6/10 Okay

james

Disliked: Staff & service, property conditions & facilities, room comfort

You can do better

No hot water at ALL. Noisy heater. Coffee tastes like thick tar. No in room coffee. Close to highway
Stayed 1 night in Feb 2025

4/10 Poor

Melissa

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
great breakfast if you make it threw the night.super noisy hwy traffic,lots of transients
Stayed 1 night in Feb 2025

10/10 Excellent

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to spend the night if you are traveling around Flagstaff Az Areas!!
Stayed 1 night in Feb 2025

6/10 Okay

Dwayne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Ceiling was cracked and dripping water all night, toilet was running constantly, bathroom light fixture had two burnt out bulbs
Stayed 1 night in Jan 2025

10/10 Excellent

geana

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

6/10 Okay

cornell

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

No breakfast no disabilty

No breakfast at 6am .They said they had inventory problems Not even a cup of coffee. Asked for ground floor.disabled .nope 2nd floor no elevator
Stayed 1 night in Jan 2025

2/10 Terrible

Brianna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I get the whole “you get what you pay for” but I remember when Quality Inn was a nice place to stay. Blood stains on the mattress and covered with a mattress protector and the sheets… sorry but I check mattresses because I don’t need to lay on any surprises. I wouldn’t recommend anyone to stay here!!! I couldn’t even stay the 2nd night and still paid for it. Maybe it can go towards a new mattress. -Room 144
Stayed 2 nights in Jan 2025

2/10 Terrible

Slawomir

Stayed 1 night in Jan 2025

2/10 Terrible

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My wife locked in bathroom

Got into a very heated argument with the owner after requesting to be moved to a different room after my wife got locked in the bathroom. The door knob to the door was damaged, the repair was poorly made. I couldn't believe how i was treated, i was a regular visitor to the hotel but i will never return. The owner cares more about his profit than his customers. During our argument, he looked at me like he wanted to get physical with me. The man has a very short fuse, something very minor will set him off
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024