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Amway Grand Plaza, Curio Collection by Hilton

4.0 star property

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Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

Ballroom
Lobby
Ballroom
Front of property – evening/night
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
  • Place, DeVos Performance Hall
    ‪2 min walk‬
  • Place, DeVos Place Convention Center
    ‪3 min walk‬
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking (Plaza)

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

9.0 out of 10
Wonderful
(2 reviews)
  • 94 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking, River View

9.4 out of 10
Exceptional
(18 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

9.0 out of 10
Wonderful
(13 reviews)
  • 42 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Amway Grand Plaza, Curio Collection by Hilton

Historic hotel with 4 restaurants connected to the convention center in Grand Rapids
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a coffee shop/cafe.
Amway Grand Plaza, Curio Collection by Hilton offers 656 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Amway Grand Plaza, Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from DeVos Performance Hall. Enjoy features like free WiFi in public areas, plus 4 restaurants and 4 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and 4 bars/lounges
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, aromatherapy, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and racquetball/squash
  • Guests have great things to say about the clean accommodations and the location
  • Steps from DeVos Performance Hall and 6 minutes by foot from Van Andel Arena
  • Dogs welcome for a fee (restrictions apply)
Amway Grand Plaza, Curio Collection by Hilton offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include 46 meeting rooms and limo/town car service. Event space at this hotel measures 47124 square feet (4378 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Amway Grand Plaza, Curio Collection by Hilton. Parking is available for a fee.

This Grand Rapids hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.
Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
MDRD - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
The Kitchen by Wolfgang - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks - Onsite coffee shop. Open daily.
The Kitchen Counter - This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 41 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • MDRD
  • Ruths Chris Steakhouse
  • Starbucks
  • The Kitchen by Wolfgang
  • The Kitchen Counter

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 46 meeting rooms
  • 47,124 square feet of conference space

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 29 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with premium channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 21 2025 to December 25 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from December 21 to December 26:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4 to 15 for adults, and USD 4 to 15 for children
  • Self parking fee: USD 41.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1021 reviews
Rating 8 - Good. 174 out of 1021 reviews
Rating 6 - Okay. 100 out of 1021 reviews
Rating 4 - Poor. 50 out of 1021 reviews
Rating 2 - Terrible. 43 out of 1021 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Levent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property is beautiful with tons of extra amenities however for the price we paid for the room, we were disappointed that the rooftop pickleball and bowling alley were both an extra fee. We declined playing for that reason and find it pointless to stay in a hotel for this kind of money that charges extra for non food amenities.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities
Parking is remarkably inconvenient unless you pay an extra $45 +/- for valet service that isn’t included in the “total cost” shown by Travelocity. All the staff we encountered were very pleasant and well trained, and the room was clean. There was a beautiful view of the river and the city to the West by Northwest. The pre-paid breakfast was definitely unremarkable at best, probably more sub par by local standards, and not worth the cost. But.., there really isn’t much available close by, unless you retrieve your car and drive somewhere.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
THE VIEW WAS THE BEST PART
Stayed 1 night in Jul 2025

8/10 Good

marcia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

julie

Stayed 1 night in Mar 2025

8/10 Good

jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

It was quite the experience, from super- sweet valet guys to the room itself. My one complaint was the bathroom floors were kind of gross (marked up, sticky). I’m glad we had the opportunity to stay there, but for the price ..
Stayed 1 night in Jul 2025

10/10 Excellent

Dina

Stayed 1 night in Jul 2025

10/10 Excellent

Antione

Travelled with family
Great
Stayed 2 nights in Jun 2025

8/10 Good

Kyle

Stayed 2 nights in Jun 2025

4/10 Poor

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel. Our room has a big beautiful window with a view of nothing but hvac equipment. This should be the very last room that they rent out.
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel though the room was a little small.
Stayed 1 night in Jun 2025

10/10 Excellent

Robby Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
It is a beautiful hotel and it is old. But room wasn’t cleaned very well. There was dried blood on pillow case and sheets. Toilet and shower are in a separate area from the sink, so when you use the bathroom you have to go to another room to wash your hands. No door on the room with the sink/ counter/ mirror to give you privacy while getting ready. A lot of homeless people outside the hotel. Lots yelling and screaming Grand Rapids was dirty drug addicts running in traffic and getting in your face while your trying to cross the street.
Stayed 2 nights in Jun 2025

10/10 Excellent

LeeAnne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Krista

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel. Clean and staff is friendly. However not very organized. Long line up for valet parking. Waited at least 20 minutes. Room was not ready 2 hours past check in time. Had to wait an additional hour. Very loud area where hotel is located. Rooms are cute but small, very thin walls…. Could hear everything. Nice hotel and served its purpose.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. Victorian like. The only issue was the hairs in the tub and how easily you can hear your neighbors. Other than that it was a great time.
Stayed 2 nights in Jun 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little small and a little dated.
Stayed 1 night in Jun 2025

6/10 Okay

Angelica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Checking in was a nightmare, the lady that tried checking us in confused me for “Emiliano Rodriguez” and said we had checked out even though gave her my license Twice. She did not introduce herself or make any eye contact with me or direct conversations with me, which I found very disrespectful. She triple charged me for the “accidental fee “ which out a hold on those funds for the weekend.she also never communicated to me that she was trying to fix this or find a solution but instead called someone else and they took over . Not only did they charge me 3 times for the accidental fee but then when I checked out they charged me twice for the room Which also put a hold on those funds …. Overall my first experience here was not what I expected for how much a paid for a one night stay. I did receive a $50 gift card from the last lady I spoke too which was very much appreciated but didn’t really do much with all my funds holding.
Stayed 1 night in Jun 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful hotel, always so clean, nice, and comfortable. Nice to be in walking distance from DeVos Place too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, very clean comfortable room, very nice and polote staff
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel and location is ideal. Restaurants on site were fantastic. Highly recommend.
Stayed 2 nights in Jun 2025