Candlewood Suites Grand Rapids Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Grand Rapids Airport by IHG

Exterior
Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
5401 28th Street Ct Se, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪3 min walk‬
  • Place, Calvin College
    ‪4 min drive‬
  • Place, Woodland Mall
    ‪5 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Studio Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

7.8 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (1 King)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Dining Area)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Candlewood Suites Grand Rapids Airport by IHG

Hotel with free parking, near Watermark Country Club
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a business center, conference space, and concierge services are onsite. Weekly housekeeping is available.
Candlewood Suites Grand Rapids Airport by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Grand Rapids Airport by IHG. During your stay, you're just a quick walk from MSA Fieldhouse. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from Centerpointe Mall and 6 minutes from Calvin College
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Candlewood Suites Grand Rapids Airport by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Grand Rapids Airport by IHG. Self parking is free.

This Grand Rapids hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 30 per stay)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,917 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 12.50 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 30.00 per stay
  • Pet fee: USD 12.50 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Candlewood Suites Grand Rapids Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Grand Rapids Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids

Reviews

Candlewood Suites Grand Rapids Airport by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 383 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 91 out of 1004 reviews

Reviews

6/10 Okay

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we stayed in needed a deep clean especially around the windows. The door to the bathroom was a wooden door. The veneer was pealing and the door dragged across the bathroom floor. I had to lift it by the handle to open it the whole way.
Stayed 2 nights in Jul 2025

4/10 Poor

David

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Did not enjoy the overall vibe of this place. The hallway smelled terrible, very strong cigarette scent despite the large no smoking sign at check in. It was very old and worn looking everywhere. The room was decently cleaned, though some of the dishes were not. They do not provide dishwasher detergent so I had to hand wash dishes instead, which was disappointing. They also were using the luggage carts to haul out their garbage to the dumpster which was gross. It’s not the worst hotel ever, but it left a lot to be desired.
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Could use some updating. Great staff and friendly service.
Stayed 1 night in Jul 2025

6/10 Okay

Susan K

Liked: Cleanliness
The staff was incredible. Eve was very attentive, but the rooms need upgrading.
Stayed 11 nights in Jul 2025

10/10 Excellent

Miriam

Stayed 1 night in Jun 2025

10/10 Excellent

Desmond

Stayed 1 night in Jul 2025

10/10 Excellent

Loree

Stayed 3 nights in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2025

8/10 Good

Christina

Stayed 3 nights in Jun 2025

8/10 Good

April

Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very tired property in need of more than just lipstick reno. The staff were friendly and helpful, but they can't make miracles happen. Internet was terrible; it kept dropping out and I could only manage to connect one device at a time. Not exactly convenient for a business traveler.
Stayed 2 nights in Jun 2025

8/10 Good

Brianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked that the property had a volleyball and basketball court's. And they hotel was very clean.
Stayed 1 night in Jun 2025

4/10 Poor

Kacey

Stayed 1 night in Jun 2025

4/10 Poor

Reginald

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1st room given was not clean. Was promised 5k points for compensation but to date 3 weeks later has not been received. Very rude front desk staff. Not very accomodating.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Stayed 1 night in Jun 2025

6/10 Okay

Rusty

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The floor in our room had not been vacuumed or swept. The ceiling in the bathroom had chipped and bubbled paint, and it was the source of the debris on the room's floor. I let the front desk know and the manager on duty came up and vacuumed the room for us, which was appreciated, as was his apology, but isn't this hotel cleanliness 101 kind of stuff?
Stayed 2 nights in May 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service
The fridge is very, very loud.
Stayed 1 night in May 2025

10/10 Excellent

james

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
my air wasnt working
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, clean room and kitchen
Stayed 1 night in May 2025

10/10 Excellent

Steve, ST CHARLES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well kept and plenty big enough for 2 of us on a 1 night stay. Front desk staff were great at check in and very polite on our way out. In great sight with Meijer Super store next to you and plenty restaurants near by.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! We used their park and fly option when we traveled out of the country. They were helpful and made sure we got to our flight and then back to our vehicle. It was super great to stay the night before our early morning flight! Will stay again!
Stayed 1 night in Apr 2025

2/10 Terrible

Laquitha

Stayed 1 night in Apr 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Apr 2025