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Candlewood Suites Grand Rapids Airport by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Grand Rapids Airport by IHG

Exterior
Property amenity
1 bedroom, desk, blackout curtains, soundproofing
Exterior
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5401 28th Street Ct Se, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪5 min walk‬
  • Place, Patterson Ice Center
    ‪3 min drive‬
  • Place, John Ball Zoo
    ‪14 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed

7.8 out of 10
Good
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (1 King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (Dining Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

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About this property

Candlewood Suites Grand Rapids Airport by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space. Weekly housekeeping is available.
Candlewood Suites Grand Rapids Airport by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Grand Rapids Airport by IHG. During your stay, you're just a quick walk from MSA Fieldhouse. Free WiFi in public areas, a free roundtrip airport shuttle, and an indoor pool are available.
  • Free WiFi
  • Self parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 3 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from Centerpointe Mall and 6 minutes from Calvin College
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Grand Rapids Airport by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 1600 square feet (149 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). A terrace, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites Grand Rapids Airport by IHG. Parking is available for a fee.

This Grand Rapids hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Parking on site (surcharge)
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Basketball
  • Games
  • Indoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Proposal/romance packages

Business services

  • 1,600 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Communal living room
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 13.25 per accommodation, per day
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Pet fee: USD 13.25 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Candlewood Suites Grand Rapids Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Grand Rapids Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids

Candlewood Suites Grand Rapids Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The room was freezing, the heater could only get the room to 62 degrees. I turned the heat up, no higher than 62.
Stayed 1 night in Jan 2026

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great no complaints.
Stayed 1 night in Jan 2026

10/10 Excellent

shaun

Stayed 1 night in Jan 2026

8/10 Good

John R

Room was very clean.
Stayed 1 night in Jan 2026

8/10 Good

TahLeekah

Stayed 1 night in Dec 2025

10/10 Excellent

Ilze

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Excellent checking. Great location from airport.
Stayed 1 night in Dec 2025

10/10 Excellent

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Great room and stay
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Airport shuttle very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Convenient to the airport
Stayed 1 night in Dec 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at this hotel. The staff when I got there was so welcoming and nice. The room was perfect for what I needed. Vernice the next day let me have a later checkout since my flight was later and was an absolute joy to talk with! Overall it was clean had everything I needed and more. I'd definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Becky, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle is a fantastic perk! This was my second stay in the last two months and I truly enjoy staying here. Having a kitchenette is really nice as often it's very late when I get in and it is mainly fast food or pizza options available for delivery. I can easily bring a meal along and warm it or finish preparing it right in my room!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

8/10 Good

Keon

Stayed 1 night in Nov 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here as it is right next to the MSA Fieldhouse for a couple soccer game. We aranged and verified a late checkout. After watching our daughters 8am game, we came back our room (typical checkout is 11am) our room turned upside down by housekeeping. The hope was to catch a short nap before checking out. The hallway in front of the room smelled like urine. The bathroom floor was not clean debris was on the floor. The fullsize fridge in the room did not keep our food cool.
Stayed 1 night in Oct 2025

6/10 Okay

Zoie

Travelled with group
Disliked: Staff & service, property conditions & facilities
Overall, it was fine but the room we had smelt like crap. 9/10 of the staff was also more rude than other hotels I’ve been to. Honestly, at least spray fragrance or something before we arrive at least. And tell staff to be nice lol we are all paying for this it shouldn’t feel like we are a burden. And a $50 deposit is kind of insane for the hotel we were at. Not to mention I don’t get it back for 10 days!!??? I’ve stayed at nicer hotels in which charged less for a deposit and had it back within 3 days!! What tf is this?!
Stayed 1 night in Oct 2025

10/10 Excellent

KD Sanders

Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Stayed 4 nights in Oct 2025

10/10 Excellent

Becky, Calgary

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
perfect stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony, CHEBOYGAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nuce staff at night
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here often! It’s clean and I’ve never had problems!
Stayed 3 nights in Sep 2025

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect even my pup enjoyed the views 10 min away from Dave & busters definitely a great location. Clean and everything you need in the hotel !
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Sep 2025