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Canopy by Hilton Grand Rapids Downtown

4.0 star property

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Photo gallery for Canopy by Hilton Grand Rapids Downtown

Front of property – evening/night
Local and international cuisine
Rooftop terrace
Bar (on property)
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
131 Ionia Avenue SW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Place, Downtown Market
    ‪8 min walk‬
  • Place, DeVos Performance Hall
    ‪11 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

View from room

Room, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(74 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony

View from room

Suite, 1 King Bed, Accessible, Balcony

7.4 out of 10
Good
(3 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds, Accessible, Balcony

View from room

Executive Suite, 2 Queen Beds, Accessible, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,003 reviews
The price is €155
includes taxes & fees
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About this property

Canopy by Hilton Grand Rapids Downtown

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Canopy by Hilton Grand Rapids Downtown offers 155 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Canopy by Hilton Grand Rapids Downtown's great location. During your stay, you're just a quick walk from Van Andel Arena. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at knoop, a theme restaurant that serves local and international cuisine
  • Breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 10-minute walk of Van Andel Arena and Downtown Market
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, 4 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 2300 square feet (214 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly Canopy by Hilton Grand Rapids Downtown. For a fee, parking is available.

This 4-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 10:00 AM.
Knoop - This theme restaurant specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Portico - Onsite café. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • knoop
  • portico

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,300 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 5 to 17 per person
  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Rapids Rapids
Canopy by Hilton Grand Rapids Downtown Hotel
Canopy by Hilton Grand Rapids Downtown Grand Rapids
Canopy by Hilton Grand Rapids Downtown Hotel Grand Rapids

Canopy by Hilton Grand Rapids Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 912 reviews
Rating 8 - Good. 104 out of 912 reviews
Rating 6 - Okay. 45 out of 912 reviews
Rating 4 - Poor. 30 out of 912 reviews
Rating 2 - Terrible. 18 out of 912 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The valet and front desk staff were very friendly! Excellent customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. The staff was very friendly and helpful. Brianna Girard n Dimitri at the front desk stood out. They asked how we were doing. How was our conference, dinner, and drinks. Made suggestions based on what we were looking for. A+
Stayed 2 nights in Dec 2025

6/10 Okay

Diane

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very poor for most Hilton properties I have stayed in Very limited amenities and rooms were very average
Stayed 2 nights in Dec 2025

10/10 Excellent

EARL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Stayed 1 night in Nov 2025

10/10 Excellent

Rosanie

Liked: Cleanliness, amenities
Great hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. We will be back next event.
Stayed 1 night in Dec 2025

8/10 Good

MARIAM, Coopersville

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was incredible!! But whoever I spoke with that's the manager was quick to put blame on staff instead of trying to rectify with me the problem and instead tried to put blame on staff. I didn't like that
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Staff was great, room nice and clean, bar upstairs was excellent. Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

joseph

Stayed 1 night in Dec 2025

8/10 Good

Melissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Cozy bed, nespresso machine in room and a carafe for filtered water you can fill down the hall. Very cool shower.
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, the staff were spectacular, the room was freezing cold and the thermostat was locked out, and their only solution was to move our room at midnight because there was no maintenance person available. We chose to stay put, and have them bring extra blankets which they did right away, and we slept comfortably then in the cold room, and they comped our valet because of the inconvenience. Again, GREAT staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel was great. Beds were perfect. Only thing I would comply about is there was no refrigerator but some kind of ice box but there was really no where to put ice. Whar hotel does something like this in this day and age.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Super clean and loved the area!
Stayed 2 nights in Nov 2025

10/10 Excellent

kenneth, Grand Rapids

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Stayed 2 nights in Nov 2025

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid 4+ , room was great , breakfast location was 4+ , great location, but there are items that stop it from being a 5. I would return.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Check in was easy. Roof top bar was good.
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff overall did a great job. The restaurants on property are quite good. Hilton as a whole needs to reevaluate there dog policy. I had a dog with me. The neighboring room Saturday night, left a dog unattended. Barking, whining, scratching at the door. I had to move rooms, but the answer for the other room “ we can’t move them, they are in a suite. That is completely unacceptable. I have to change rooms because of lack of policy
Stayed 2 nights in Nov 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, modern and clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great! Just surprised that our HH membership didn’t even get us a discount at any onsite dining.
Stayed 1 night in Nov 2025