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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking
Lobby
Exterior
Front of property
Indoor pool

Popular amenities

  • Parking available
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
5399 28th Street SE, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪3 min walk‬
  • Woodland Mall
    ‪5 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(63 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1875)
The price is €89
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Sonesta Hotel Grand Rapids Airport

About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Hotel with free breakfast, in the vicinity of Woodland Mall
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Country Inn & Suites by Radisson, Grand Rapids Airport, MI. During your stay, you're just a quick walk from MSA Fieldhouse. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Woodland Mall and 8 minutes from Frederik Meijer Gardens and Sculpture Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A library, a terrace, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Grand Rapids Airport, MI. Free self parking is available. A complete renovation of Country Inn & Suites by Radisson, Grand Rapids Airport, MI was completed in August 2019.

This 3-star Grand Rapids hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Renovated entire property - August 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Country Inn & Suites by Radisson, Grand Rapids Airport, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 93 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Stayed 1 night in May 2025

4/10 Poor

Stephanie

Disliked: Property conditions & facilities
When I checked in the girl at the front desk didn’t tell Me that the elevator was out of service Or when I came back in with My husband with our luggage and bags As I walked to elevator there was signs on the two vending machines also that said out of service She said she forgot to tell me but there was no other customer she was with the whole time My husband had to pull our 60lbs luggage upstairs to the second floor. Got in our room went to use the bathroom and there was no tissue Went to the front desk and she was gone sign on counter said she was with a customer I stood there waiting for 15 minutes
Stayed 1 night in Apr 2025

6/10 Okay

Jeffrey

Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quite nice clean place especially for the price. Staff was friendly. It’s In the middle of lots of shops/restaurants. Breakfast was the usual egg/pork/waffle you get at any chain hotel. I’d definitely stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Shaker

Stayed 3 nights in Apr 2025

2/10 Terrible

Brooke

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

STAY ANYWHERE ELSE

I stayed at this hotel for 1 night with my 16 year old daughter for her volleyball tournament in Grand Rapids. She finished early for the day and I asked if we could check in early. I was trying to check in at 1 PM (instead of 3) and was told it would be a $30 charge. So I declined and came back after 3. When I arrived again, the gentleman at the front desk was very friendly and the best part of the trip, but I never saw him again after that. We used the elevator since we had our bags to the 2nd floor and when we got to floor 2, it took longer than normal/expected for the elevator doors to open. We decided to not use it again. Our room was fine, but the bathroom did not close, there were multiple cracks in the tile floor, rust in the sink, a dirty hand towel and there was an exposed wire in the shower. My daughter showered only because she had to after her games. When I left the room, the door to the room did not close automatically and I had to pull it to make sure it was locked. Multiple children were running up and down the stairs for several hours (even though I had signed a form that children under 17 shouldn't be left alone). We thought we would try breakfast and it was awful. There was barely any breakfast and I did take a picture of what they were calling sausage. We went back to the room after not really eating and were locked out. Overall for almost $200, I wasn't expecting the Ritz, but I was expecting to be comfortable. PLEASE SAVE YOUR MONEY!
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was nice breakfast was good
Stayed 1 night in Apr 2025

2/10 Terrible

Susan

Stayed 4 nights in Feb 2025

4/10 Poor

Katherine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not Your Usual Radisson Property

The staff was super and were awesome! The hotel however, has some serious issues. The elevator was not working for a 3rd floor room (definitely a problem for handicapped folks), the vending machines were broken, the TV didn't work, no waffle batter, bed springs creaked when I moved, beetles in room on my cup, The gal at the front desk said they come in through the doors. Breakfast was okay. The computer area worked well and again...the staff was awesome! The rooms definitely are not as portrayed in the photos. If everything had been working, I would have rated higher minus the creaking bed springs.
Stayed 1 night in Apr 2025

4/10 Poor

Norman

Disliked: Cleanliness, staff & service, property conditions & facilities
Property did not live up to
Stayed 1 night in Apr 2025

6/10 Okay

Jody

Liked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Dawn Renee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Not setup properly nor willing to help
Stayed 1 night in Apr 2025

2/10 Terrible

Dale

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience this time

They did not have the room that I paid for when checking in. The elevator was broken, they put me on the 3rd floor. They had no food for te breakfast. They had a couple biscuits, no gravy. They had bread for toast, but no butter. No kill for cereal. No juices in juice machine. I inquired with the attendant, and she took me to the front desk. They said they had breakfast coming. Someone went to get it. I waited 30 minutes, no breakfast. I had to get to work, so I checked out. I asked for a receipt. I had paid through Hotel.com, but I received a receipt charging a different credit card and a different amount. I couldn’t identify the credit card.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Every one was nice and helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Janell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building needs lots of updates. The beds are very old and not comfortable/supportive. The staff was not friendly or welcoming.
Stayed 2 nights in Apr 2025

4/10 Poor

JD, Flint

Business traveller
Disliked: Cleanliness, property conditions & facilities
After staying at this property multiple times before COVID, it appears that the property has gone downhill and is in disrepair. It took three attempts to get an acceptable room due to leaks and a lack of cleanliness. I will not be staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenna

Travelled with family, Business traveller
Liked: Staff & service, amenities
The first suite smelled like smoke and urine. Second room was quite adequate!
Stayed 1 night in Apr 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in Apr 2025

6/10 Okay

Kathy

Travelled with family
Liked: Amenities
Staff was very short not very helpful with guests.
Stayed 1 night in Apr 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We walked in the front looks nice clean. Waited 30 mins for aomeown to come tot he desk. I requested top floor so we didnt hear running all night. Put us in the 2nd floor. Soon as we got off the elevator u can smell weed so bad and cigarettes. We getnin our room. It wasnt dirty dirty but u can tell it wasnt clean. The smell of smoke came in the room. Bed hard as a rock no blankets only sheets. Then the door wouldnt even lock. I call desk noone ever there. Night time who ever was above us must have had restless legs because ypu can hear thump thump thump all night then thwy went to bed at 630 am. Ill never stay again. Juat my opinion my lack of slee. Flwheb we did try to check out noone was at the desk they text me 2 hours after we left.
Stayed 2 nights in Apr 2025

8/10 Good

Diamond

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

talaia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Temesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Matt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel overall looked nice the employees kept things clean it was guest leaving empty pop bottles and trash all down the steps. Every time we got in the elevator we had to pray it didn't crash because of all the creaking and grinding noises it made It was as advertised but wouldn't use it again
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed for 2 nights during the week The hotel is older and not soundproof at all. The other guests were extremely loud, children running in the halls, doors closing were very loud, even heard dogs barking in the hallway several times (although I never saw the dogs). Voices carried very loudly, and could hear loud music. Very noisy until after midnight. Staff was very kind. If you want quiet, don't stay here. Otherwise, it was ok for the price point.
Stayed 2 nights in Apr 2025