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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking
Indoor pool
Front of property
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
5399 28th Street SE, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪3 min walk‬
  • Woodland Mall
    ‪5 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(67 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Hotel with free breakfast, in the vicinity of Woodland Mall
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Country Inn & Suites by Radisson, Grand Rapids Airport, MI. During your stay, you're just a quick walk from MSA Fieldhouse. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Woodland Mall and 8 minutes from Frederik Meijer Gardens and Sculpture Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A library, a terrace, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Grand Rapids Airport, MI. Free self parking is available. A complete renovation of Country Inn & Suites by Radisson, Grand Rapids Airport, MI was completed in August 2019.

This 3-star Grand Rapids hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Renovated entire property - August 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Country Inn & Suites by Radisson, Grand Rapids Airport, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 359 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 98 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Stayed 2 nights in Jun 2025

4/10 Poor

Rachel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have stayed here in the past, and noticed the quality has decreased dramatically. The staff at the desk were incredible and helpful though! After check in, we were able to get a new room almost immediately. We had to do so because our room had a broken lock, smelled pretty bad, and still had food in the fridge! Our new room was slightly better. Elevator was scary. We noticed that a girl sat in the stairwell playing on her phone for the entire night before all the way though the time we checked out. I don’t think she was supposed to be there! Breakfast was fine. We probably won’t be back.
Stayed 1 night in Jun 2025

8/10 Good

Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca, Austin

Travelled with partner
Liked: Amenities
This room was a great value and bed was absolutely incredible. There was a hot breakfast but not a lot of options.
Stayed 1 night in Jun 2025

6/10 Okay

Letecia

Travelled with family
The stay was OK. Nothing to write home about. The elevator needs to be replaced badly. The second shift guy at check in was rude. couldn't get off his phone long enough to check me in. When I asked for towels for the pool it was like pulling teeth. Because of him I would not stay there again alone.
Stayed 2 nights in Jun 2025

6/10 Okay

Lynne

Travelled with family
Liked: Cleanliness
No black out curtains.
Stayed 5 nights in Jun 2025

2/10 Terrible

Craig

Stayed 2 nights in Jun 2025

10/10 Excellent

Greg

Stayed 1 night in Jun 2025

4/10 Poor

Erin

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bums asking for things, no towels available
Stayed 1 night in Jun 2025

4/10 Poor

Kristen

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The night staff was horrible. Particularly the check in person. He was not very personable at all. I asked a question and he never answered so I walked away. He was talking about another guest and his child. Saying that they just checked in already going to be an issue. The pool was not stocked at all. There were about 10-14 people in there and no towels. When I asked for a towels he bought 4 of them. He was constantly on his cellphone the entire time. My child also found a vape in our room who is 1. It was not a good experience at all and I wish I could get my money back.
Stayed 1 night in Jun 2025

10/10 Excellent

Derrick

Stayed 1 night in Jun 2025

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Tolerable

The room was clean. The elevator did not work and we were on the 3rd floor. The toilet seat was broken, but the replaced it on the 2nd day. Breakfast was inconsistent. It got restocked and was better by the end of the week.
Stayed 4 nights in May 2025

8/10 Good

Lori, Grand Rapids

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stafff the rooms were amazing and the breakfast was great
Stayed 1 night in May 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacqueline

Stayed 1 night in May 2025

6/10 Okay

Autumn

Liked: Staff & service
Disliked: Property conditions & facilities
I really liked our staff when we arrived and checked in. But beyond that unfortunately it wasn’t what we were hoping for 300+ dollars for 1 night. The pool was full of hair and other things floating around and the floor in the pool room was also filthy with hair everywhere. All of the vending machines were out of order. The hall floor was
Stayed 1 night in May 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12pm check out
Stayed 1 night in May 2025

4/10 Poor

Weizhao

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Everything is okay until the elevator broke down.
Stayed 4 nights in May 2025

6/10 Okay

Rachel

Rooms were clean. Coffee was good. Bed was uncomfortable.
Stayed 1 night in May 2025

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
I enjoyed the location, close to restaurants , had a Meijer right across the street which was helpful! Only thing is no housekeeping was done in our rooms while we were there
Stayed 2 nights in May 2025

8/10 Good

Donald

Liked: Amenities
It was clean
Stayed 1 night in May 2025

4/10 Poor

Crystal, Merrillville

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property itself wasn’t bad. We reserved a king suite that, according to the picture, should have had doors separating the king bed from the seating area. We had hinges but no door. I was with my daughter and a friend of hers so I wanted that door to give them privacy (teenagers). We should’ve gotten a price adjustment because at that point, it’s a regular room
Stayed 2 nights in May 2025

2/10 Terrible

Sumit

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancelling my booking at 7 PM when I was already on my way to check in was really frustrating. Terrible customer service!
Stayed 1 night in May 2025

10/10 Excellent

Jennifer, Oak Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the price was perfect
Stayed 1 night in May 2025