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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Exterior
Indoor pool
Lobby
Suite, 1 Bedroom, Non Smoking
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5399 28th Street SE, Grand Rapids, MI, 49512
  • Place, MSA Fieldhouse
    ‪3 min walk‬
  • Place, Patterson Ice Center
    ‪19 min walk‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪6 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(69 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Country Inn & Suites by Radisson, Grand Rapids Airport, MI. During your stay, you're just a quick walk from MSA Fieldhouse. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Woodland Mall and 8 minutes from Frederik Meijer Gardens and Sculpture Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A library, a terrace, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Grand Rapids Airport, MI. Free self parking is available.

This 3-star Grand Rapids hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Country Inn & Suites by Radisson, Grand Rapids Airport, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 122 out of 1001 reviews
Rating 2 - Terrible. 116 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is clean I can’t complain. I would definitely come back again.
Stayed 1 night in Dec 2025

8/10 Good

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk clerk spoke very poor English. 5am shuttle is only for pilots so we had to leave earlier than we needed to.
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Noisy a car running all night outside my window with reving the engine every 20-25 minutes, upstairs people slamming doors Had issues with the room heater which did not work great half of it blew cold air while also blowing warm in the center I have stayed here before and this is the first with annoying issues
Stayed 1 night in Dec 2025

6/10 Okay

Nancy

Travelled with partner, Travelled with group
We stayed November 15th and 16th. It was a Saturday and Sunday and both days there was hardly any food for the breakfast. No milk, No juice, no eggs or sausage nothing.
Stayed 2 nights in Nov 2025

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got there, pulled the sheets back and they were filthy, so I went to the front desk, asked for a refund and told them I was not staying there. They said to come the next day for the manager (I was flying so can't do that). I messaged and called twice, never got a refund.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness
My room smells terrible, had grandson come for the night, awkward people hanging outside by the door.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All good! Staff great. Will report more later after breakfast and check out
Stayed 1 night in Dec 2025

4/10 Poor

James

Travelled with family
Liked: Property conditions & facilities, room comfort
The breakfast was advertised as "buffet breakfast." The food quality and quantity wasn't good to eat for my daughter and I at 8am (sad.) I had to take a cold shower, not pleasant.
Stayed 1 night in Dec 2025

2/10 Terrible

Tara

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The beds were so uncomfortable. The website said they were pillow top mattresses and down comforters, but they were not at all. Walls were super thin so you could hear everything from your neighbors. We couldnt sleep at all while there. And guests roamed the halls yelling and slamming doors all night as well. I did tell the night receptionist and she did indeed say something to them, but they didnt listen, so that was that. She never said another thing. Im not being rude, but i will never stay here again. The description for this hotel was a complete and total farse. So beyond disappointed, and exhausted from no sleep! We came to stay here as we had a death in the family, and the experience here made our entire situation so much worse. Not to mention this hotel was filthy! I have never given a bad review before, but i am sorry, this place definitely warrents this bad review.
Stayed 2 nights in Dec 2025

8/10 Good

Robin

Travelled with family
Disliked: Cleanliness, amenities
Our day was OK. Our room definitely wasn't the cleanest I've ever been in. Lots of dust and webs. The family in the room above us let their children run back-and-forth across the room in the evening and that was annoying, but obviously not the fault of the hotel. The only true complaint I have is that we specifically look for a hotel that includes breakfast to save some cost and the breakfast was essentially nonexistent.
Stayed 1 night in Dec 2025

8/10 Good

Susanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was only enough "hot" food for 2 or 3 people. The eggs were stone cold both days. The sausage was lukewarm on day 2. The biscuits were excellent but there was no gravy. They had real butter. The room was clean and comfortable. Staff were pleasant, especially Elbur at the front desk.
Stayed 2 nights in Dec 2025

6/10 Okay

kathryn

Stayed 1 night in Nov 2025

4/10 Poor

Sharon

We booked this hotel through Expedia because the listing said that there was an airport shuttle. When we checked in we signed up for the shuttale and ssumed that it was included until they told us that we should have booked through Park and Fly.
Stayed 1 night in Oct 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service
I tried to cancel my reservation but couldn't got I'll and couldn't make it
Stayed 1 night in Dec 2025

10/10 Excellent

Hope

Stayed 1 night in Nov 2025

10/10 Excellent

Aldas

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were greeted when we walked in, the Desk Clerk and staff were courteous. We had a nice room. Breakfast was good. The only challenge was that the In-room coffee machine did not have a filter, so we could not brew coffee. I explained what I needed at the front desk and my son showed them when they came to the room, but we never got it. They did have coffee 24/7 downstairs.
Stayed 1 night in Nov 2025

2/10 Terrible

John

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff member Edgar was rude to me would not try to help me solve my problem and eventually just walked away from.
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Pennie

Liked: Cleanliness, amenities, property conditions & facilities
It’s good nice place to stay thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Renee

Stayed 1 night in Nov 2025

6/10 Okay

Gail

Travelled with family
Liked: Property conditions & facilities
The room was adequate. Poor lighting. Cold floors no carpet.
Stayed 4 nights in Nov 2025

6/10 Okay

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Nov 2025