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Hyatt Place Grand Rapids Downtown

3.0 star property

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Photo gallery for Hyatt Place Grand Rapids Downtown

Exterior
Lobby
Bar (on property)
Room, 1 King Bed with Sofa bed, Garden View
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
140 Ottawa Ave, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Place, DeVos Place Convention Center
    ‪5 min walk‬
  • Place, DeVos Performance Hall
    ‪5 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds and 1 Sofa Bed)

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) | Bathroom

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.6 out of 10
Exceptional
(13 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queenbed & 1 Sofabed)

9.8 out of 10
Exceptional
(31 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Specialty)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View

9.8 out of 10
Exceptional
(20 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Garden View

9.4 out of 10
Exceptional
(19 reviews)
  • Garden view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Grand Rapids Downtown

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Grand Rapids Downtown offers 160 accommodations with safes and coffee/tea makers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Grand Rapids Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Van Andel Arena. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Grand Rapids Art Museum and Broadway Grand Rapids
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Grand Rapids Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1507 square feet (140 square meters) and includes conference space. The business-friendly Hyatt Place Grand Rapids Downtown also features a front-desk safe, a communal living room, and an elevator. For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 38 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 1,507 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Communal living room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Grand Rapids Downtown Hotel
Hyatt Rapids Rapids
Hyatt Place Grand Rapids Downtown Hotel
Hyatt Place Grand Rapids Downtown Grand Rapids
Hyatt Place Grand Rapids Downtown Hotel Grand Rapids
Hotel Hyatt Place Grand Rapids Downtown Grand Rapids
Grand Rapids Hyatt Place Grand Rapids Downtown Hotel
Hotel Hyatt Place Grand Rapids Downtown
Hyatt Place Grand Rapids Downtown Grand Rapids
Hyatt Place Hotel
Hyatt Place
Hyatt Place Grand Rapids

Hyatt Place Grand Rapids Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1003 reviews
Rating 8 - Good. 184 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities
Clean rooms & courteous staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Emelina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The male bartender spilled extremely hot water all over me, DID NOT apologize, did not see if I needed medical attention, had literally zero remorse for spilling AND BURNING ME. This was the beginning of my trip and it ruined the rest of it. No incident report made and no contact from a manger for follow up. HORRIBLE
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much nicer than expected and friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Dec 2025

8/10 Good

Grace

Liked: Staff & service, amenities
Staff was amazing!!
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Lari

Stayed 1 night in Dec 2025

10/10 Excellent

Rowena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
clean, very decent, comfy staff super nice
Stayed 1 night in Nov 2025

4/10 Poor

May

Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Nov 2025

8/10 Good

Shana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the above the room was clean. The staff was amazing and it was a great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, property conditions & facilities
New go to overnight spot in GR, the beds are 10/10.
Stayed 1 night in Nov 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service
Clean room, large room, great shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Clean room, close to van andel arena!
Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, the fellas working the hotel bar were great. We enjoyed our stay tremendously.
Stayed 1 night in Nov 2025

8/10 Good

Brieanna

Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Great staff and close to the arena!
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpfull staff. Clean and spacious room. Easy check in & out.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Everything was clean. Great location to everything downtown. Definitely will be back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Nov 2025

6/10 Okay

Kip

Stayed 1 night in Oct 2025

10/10 Excellent

Jasper

Stayed 1 night in Nov 2025