Staybridge Suites Grand Rapids-Kentwood by IHG

3.0 star property

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Photo gallery for Staybridge Suites Grand Rapids-Kentwood by IHG

Property amenity
Exterior
Restaurant
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

View in a map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Place, Woodland Mall
    ‪18 min walk‬
  • Place, Calvin College
    ‪3 min drive‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(18 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communication, Roll-In Shower)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(15 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, Kitchen

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

About this property

Staybridge Suites Grand Rapids-Kentwood by IHG

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and a business center.
Staybridge Suites Grand Rapids-Kentwood by IHG offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Staybridge Suites Grand Rapids-Kentwood by IHG. During your stay, you're just a quick walk from Centerpointe Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 9 minutes by car from Frederik Meijer Gardens and Sculpture Park and 13 minutes from Van Andel Arena
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Grand Rapids-Kentwood by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Grand Rapids-Kentwood by IHG. Free self parking is available. The property offers extended parking privileges.

This 3-star Grand Rapids hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 176 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Reviews

Staybridge Suites Grand Rapids-Kentwood by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 512 reviews
Rating 8 - Good. 134 out of 512 reviews
Rating 6 - Okay. 68 out of 512 reviews
Rating 4 - Poor. 28 out of 512 reviews
Rating 2 - Terrible. 37 out of 512 reviews

Reviews

10/10 Excellent

Hailey

Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool, hot tub & pergola area!

We stayed in a king studio which had a kitchen and living space - great room! The outdoor hot tub and pool is a beautiful spot to hang out after a day of traveling. This is why I booked here as it was the only hotel in the area with outdoor pool & hot tub. Breakfast was average. The only thing that did not meet our expectations was our room smelled like Chinese food and the front desk did not have anything to get rid of it.
Stayed 2 nights in Jul 2025

8/10 Good

Ale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so amazing
Stayed 7 nights in Jul 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service, amenities
The hotel is nice and in a good, convenient location. Although it rained the day we were there, the outside pool and area looked very nice. Amble parking, and the check in was quick and friendly. The room that we had, 143, a King suite with separate bedroom, was spacious with comfortable beds and sitting area. However, both of the phones were broke, there was only one small trash can in the living area, and the bathroom was not clean. The paint on the door of the bathroom was pealing and there was some brown substance (hoping it wasn't fecal matter) on the inside of the door. The "dinner" that they served that night was very basic at best and the breakfast was not good at all. They did have plenty of coffee, tea, juices and soft drinks available. All in all, our stay was ok and we would probably give it another try.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ale

Stayed 1 night in Jul 2025

4/10 Poor

Genna

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was a bit stand off-ish, asked if we could keep our 3 bags behind the check in desk to avoid being in a locked car in a heat wave, but lady at the desk seemed a little put out at the idea, gave no eye contact, wasn't friendly at all. Also, rooms were a bit dated, stained carpets, the options for breakfast were limited compared to other hotels. Also wanted to buy from the pantry after dinner (dessert for kids) but after waiting 15 min no one showed at the desk, so we just went back to the room. Wont be staying here again, esp with 20 other better options in a mile radius.
Stayed 2 nights in Jul 2025

4/10 Poor

Audriana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Dishwasher was dirty and the room smelled stale
Stayed 1 night in Jul 2025

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Stayed 1 night in Jul 2025

10/10 Excellent

Miroslava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place wonderful
Stayed 4 nights in Jul 2025

8/10 Good

EMILIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay! So much so we added another night.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Very friendly staff was the first thing we noticed. The building itself had beautiful stonework throughout making it feel more grand. Pool & Hot tub were amazing. Free breakfast was awesome. Great selections (even included pop, if you’re into that). Room was huge with a full kitchen.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

2/10 Terrible

Julie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! We had water dripping through our ceiling and a refrigerator that was running all night long. Uncontrollable noise with no Manager on staff or security. We were supposed to be able to have breakfast and the little kids were sticking their hands in all of the food and putting the top of the bottles in their mouth.. When contacting the Manager annd Corporate they refused to reimburse us or offer any other type of compensation. It is absolutely disgusting and I would highly recommend finding a different hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Faraja

Stayed 1 night in Jun 2025

10/10 Excellent

Damon, Oscoda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this property before it’s close to one of our relatives that we came to visit we like how close it is to his house and where he works so we can see him there.
Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Will

Stayed 1 night in Jun 2025

2/10 Terrible

Stacy

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No ice machine or ice in your room outdoor pool staff is very rude. My room stunk like fish. It had such a bad thing to it and they would not give me a new room. Hotel was clean and nice but other than that the amenities stink here
Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool , hot tub , everyone was nice . Great breakfast. Rooms were nice ! Only issue was it was so noisy.
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice and safe place to stay! 👍
Stayed 1 night in May 2025