Staybridge Suites Grand Rapids-Kentwood by IHG

3.0 star property

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Photo gallery for Staybridge Suites Grand Rapids-Kentwood by IHG

Property amenity
Exterior
Exterior
Restaurant
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Place, Centerpointe Mall
    ‪8 min walk‬
  • Place, Woodland Mall
    ‪16 min walk‬
  • Place, Calvin College
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(18 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communication, Roll-In Shower)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.2 out of 10
Very good
(16 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, Kitchen

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

Staybridge Suites Grand Rapids-Kentwood by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 253 out of 524 reviews
Rating 8 - Good. 137 out of 524 reviews
Rating 6 - Okay. 69 out of 524 reviews
Rating 4 - Poor. 28 out of 524 reviews
Rating 2 - Terrible. 37 out of 524 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

STEVEN

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Weekend Stay

We loved the heated pool, hot tub, outdoor furniture, and breakfast. We loved having the convince of the little store in the lobby. Staff were very helpful and accommodating.
Stayed 2 nights in Oct 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot lights were brightly shining through the window all night. A blackout curtain would've been nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the bed was comfortable. There are stores near by, I believe we saw a ti max, Ross etc..
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in staff was not present for 15 minutes while we waited. She was in the restroom and told us that she put the sign on the counter that she was assisting others and she had to take care of herself, Room was dirty and the door had a large gap at the bottom.
Stayed 1 night in Sep 2025

6/10 Okay

Rita, Baroda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpeting throughout the public areas and guestrooms were very soiled. They don't appear to be vacuumed or extracted regularly. Only one jet was working in the outdoor hot tub. No clock radio in the room.
Stayed 2 nights in Sep 2025

8/10 Good

Ana E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff room is very nice and clean we had no issues and would come back
Stayed 3 nights in Sep 2025

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was truly kind and helpful with check-in. The room itself was a let down. In comparison to the photos, the room was much smaller. Aside from that, the room was clean and comfortable. The pool was outside, which i wasnt aware. The breakfast was a full spread and good!
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

mark

Good place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best breakfast ever! Beautiful grounds! Lovely pool! Workout room well-equipped! Friendliest staff! Comfortable room that feels more like home than a hotel! We stay here every time we are in Grand Rapids! Highly recommend!
Stayed 2 nights in Aug 2025

8/10 Good

Taylor

Liked: Cleanliness, room comfort

Nice little hotel

Nice hotel! Wish we were able to use the pool. Maybe next time. Hotel room was pretty clean, except we had to call down for whole new bed sheets. Our had stains on them. Other than that the hotel was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hailey

Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool, hot tub & pergola area!

We stayed in a king studio which had a kitchen and living space - great room! The outdoor hot tub and pool is a beautiful spot to hang out after a day of traveling. This is why I booked here as it was the only hotel in the area with outdoor pool & hot tub. Breakfast was average. The only thing that did not meet our expectations was our room smelled like Chinese food and the front desk did not have anything to get rid of it.
Stayed 2 nights in Jul 2025

8/10 Good

Ale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so amazing
Stayed 7 nights in Jul 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service, amenities
The hotel is nice and in a good, convenient location. Although it rained the day we were there, the outside pool and area looked very nice. Amble parking, and the check in was quick and friendly. The room that we had, 143, a King suite with separate bedroom, was spacious with comfortable beds and sitting area. However, both of the phones were broke, there was only one small trash can in the living area, and the bathroom was not clean. The paint on the door of the bathroom was pealing and there was some brown substance (hoping it wasn't fecal matter) on the inside of the door. The "dinner" that they served that night was very basic at best and the breakfast was not good at all. They did have plenty of coffee, tea, juices and soft drinks available. All in all, our stay was ok and we would probably give it another try.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ale

Stayed 1 night in Jul 2025

4/10 Poor

Genna

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was a bit stand off-ish, asked if we could keep our 3 bags behind the check in desk to avoid being in a locked car in a heat wave, but lady at the desk seemed a little put out at the idea, gave no eye contact, wasn't friendly at all. Also, rooms were a bit dated, stained carpets, the options for breakfast were limited compared to other hotels. Also wanted to buy from the pantry after dinner (dessert for kids) but after waiting 15 min no one showed at the desk, so we just went back to the room. Wont be staying here again, esp with 20 other better options in a mile radius.
Stayed 2 nights in Jul 2025

4/10 Poor

Audriana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Dishwasher was dirty and the room smelled stale
Stayed 1 night in Jul 2025

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Stayed 1 night in Jul 2025