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Tru by Hilton Grand Rapids Airport

2.5 star property

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Photo gallery for Tru by Hilton Grand Rapids Airport

A modern self-service kiosk with a refrigerated section, a coffee machine, and a variety of packaged snacks.
A modern lobby with a blue sofa, orange and purple ottomans, and a wooden reception desk.
An indoor swimming pool with clear markings, red chairs, and a sign indicating no lifeguard on duty.
A modern hotel building with a prominent 'tru by Hilton' sign, a covered entrance, and a parking lot.
A modern hotel reception area with a curved counter, a digital display, and a view of the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Place, Patterson Ice Center
    ‪11 min walk‬
  • Place, Centerpointe Mall
    ‪3 min drive‬
  • Place, Orbit Room
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a colorful abstract painting on the wall.

Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

A hotel room with a bed, a desk with a chair, a TV, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large abstract painting on the wall.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

A hotel room with two beds, a wooden nightstand, and a lamp between them.

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Restaurant
The Center Hotel Grand Rapids Airport
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  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 3,039 reviews
The price is €86
includes taxes & fees
13 Aug - 14 Aug
The Center Hotel Grand Rapids Airport

About this property

Tru by Hilton Grand Rapids Airport

An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Grand Rapids Airport. During your stay, you'll be within walking distance of Patterson Ice Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a playground
  • 9 minutes by car from Frederik Meijer Gardens and Sculpture Park and 14 minutes from Van Andel Arena
  • Cats and dogs welcome for a fee
Tru by Hilton Grand Rapids Airport offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business center on site. Tru by Hilton Grand Rapids Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Grand Rapids hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 816 reviews
Rating 8 - Good. 193 out of 816 reviews
Rating 6 - Okay. 78 out of 816 reviews
Rating 4 - Poor. 40 out of 816 reviews
Rating 2 - Terrible. 36 out of 816 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great breakfast, clean rooms, nice staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness
Close to the airport, best coffee, clean room,nice service and breakfast was good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the property was well maintained.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Friendly staff and clean motel!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a swim before bed, slept comfortably. and appreciated breakfast in the morning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was great and friendly especially the front desk.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we were greeted at check-in, the young lady was so energetic. Very informative and so polite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, good breakfast, love keyless entry.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
The place was very clean great location but set back far enough from the main road so it was quiet in the rooms
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool handrail was broken. But otherwise a very good stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Close to everything. Very clean
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Delores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here the night before taking a proctored exam nearby. I’m a light sleeper and always examine the room for stray hairs or stains. The hotel room was spotless and the blackout shades were excellent so I slept well. The outside weather was abnormally hot for April and the only thing that bothered me was, although I had the thermostat set to 69, the AC only hovered at 71.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

HEATHER

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the rooms were clean, which made for a pleasant stay overall. The only downside was the noise level. Sound carried easily from the hallways, making it hard to relax at times. It almost felt like there was little sound insulation between spaces. I’m not sure if the vinyl flooring instead of carpet contributed, but you could hear nearly everything.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
Room felt brand knew, lots of well located hangers and nicely laid out. Bed was comfortable. Breakfast was very good, automatic pancake maker made some tasty pancakes!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff comfortable bed, nice toiletries, great atmosphere, will stay here from now on
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Renee

Liked: Amenities
staff was awesome room was clean
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Sue

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The front desk clerk set my wake up call for 2 am when I asked for a 3 am call; there was a noticeable sized spider on my bed and I was on the 4th floor; the water for tea was luke warm at best; free breakfast started at 7 and I left for the airport at 4 am; just felt really "average" to me for $200
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Donald Hendrick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, quiet, breakfast
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Yes. Very clean & friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was reasonably priced for the services. Had an excellent breakfast and spacious rooms.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Everyone was helpful. The pool and entry way was clean. Our rooms were nice.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
PLUSES: staff were over the top helpful, very clean, wonderful to have a pool and game area, terrific that they accept dogs. Seems geared to a younger crowd. MINUS: people above us were noisy, not the fault of the hotel.
Stayed 2 nights in Jan 2026