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Encore Suites by Service Plus Inns

3.0 star property
VIP Access

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Photo gallery for Encore Suites by Service Plus Inns

Lobby
Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Exterior
Standard Room, 1 King Bed with Sofa bed, Kitchenette | Private kitchenette
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Gym
  • Pet-friendly

Explore the area

Map
10639-110 Street, Grande Prairie, AB, T8V 7A9
  • The Great Northern Casino
    ‪3 min walk‬
  • Northwestern Polytechnic
    ‪5 min walk‬
  • Prairie Mall Shopping Centre
    ‪4 min drive‬
  • Grande Prairie, AB (YQU)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Suite, Multiple Beds

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Family Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Kitchenette

Standard Room, 1 King Bed with Sofa bed, Kitchenette

Standard Room, 1 King Bed with Sofa bed, Kitchenette

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Encore Suites by Service Plus Inns

Pet-friendly hotel with a casino connected to a shopping center in Grande Prairie
A casino, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include self parking, a business center, and a meeting room.
Encore Suites by Service Plus Inns offers 94 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate sitting areas. Tempur-Pedic beds feature premium bedding. LED televisions come with satellite channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Grande Prairie hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Encore Suites by Service Plus Inns. During your stay, you'll be connected to a shopping center, and just a quick walk from Gateway Power Centre. Enjoy features like free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Gateway Power Centre and 4 minutes by foot from The Great Northern Casino
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. A roundtrip airport shuttle is free (available 24 hours). A casino, a fitness center, and a vending machine are also featured at the business-friendly Encore Suites by Service Plus Inns. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Grande Prairie hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Parking on site (surcharge)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (30,000 square foot of space)
  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night, plus a deposit of CAD 25.00 per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25.00 per night
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Encore Suites by Service Plus Inns offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Encore Suites Service Plus Inns Grande Prairie
Encore Suites Service Plus Grande Prairie
Encore Suites by Service Plus Inns Hotel
Encore Suites by Service Plus Inns Grande Prairie
Encore Suites by Service Plus Inns Hotel Grande Prairie

Encore Suites by Service Plus Inns Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 604 out of 858 reviews
Rating 8 - Good. 191 out of 858 reviews
Rating 6 - Okay. 39 out of 858 reviews
Rating 4 - Poor. 11 out of 858 reviews
Rating 2 - Terrible. 13 out of 858 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel service from the personnel!

The workers all went out of their way to accommodate all our personnel needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious rooms and central spot

Very spacious rooms and good amenities. Sound proofing can be a bit better. Was slightly loud when we were on a full floor, can hear my neighbours and people slamming doors/running down the hall throughout the day. Depending where your room faces you might catch the street sounds and helicopters flying into the hospital. Otherwise the hotel was great and very central to restaurants and groceries!
Stayed 3 nights in Mar 2025

10/10 Excellent

Izabella, Edmonton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay! The hotel was clean, comfortable, and well-located. The staff was friendly and make our visit enjoyable. A delicious breakfast. Would definitely stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Bin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay the only thing we didn’t like was that a large oilfield truck was parked right outside our window and when he started it it woke us up a 5 :30 am and idled until 6
Stayed 1 night in Mar 2025

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

How a hotel overnight should be.

The front desk staff were awesome during the check in. Room was pretty big with a full size fridge which I've never had before. Everything was very clean. Pillows were amazing, the right amount of soft without squishing into the mattress. Breakfast was good too.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Charged twice

They charged my credit card for the room I already paid for on your site, haven’t refunded me
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with comfortable beds and rooms were spacious with great amenities including microwave, fridge, cutlery etc
Stayed 4 nights in Feb 2025

4/10 Poor

Altaf Hussain Z A

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean but didnt have a closet for clothes. The AC shut off and the receptionist had to come and speak to another person to restart it. There was no iron bix in the room. I had to wait for almost 2 hours to iron my ahirt and trouser. The gloor was very noisy
Stayed 1 night in Feb 2025

8/10 Good

Justin James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were excellent and staff were great. Parking lot was a little tricky with all the ice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, room was very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025