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Service Plus Inn and Suites - Grande Prairie

2.5 star property

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Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
Meeting facility
2 restaurants, breakfast served
Waterslide
Standard Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Place, Muskoseepi Park
    ‪1 min walk‬
  • Place, Northwestern Polytechnic
    ‪2 min walk‬
  • Place, The Great Northern Casino
    ‪5 min walk‬
  • Airport, Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

View all photos for Deluxe Family Suite

Deluxe Family Suite

Deluxe Family Suite

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel with 2 restaurants and a casino
2 restaurants, a casino, and free water park access are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

An indoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Service Plus Inn and Suites - Grande Prairie. During your stay, you're just a quick walk from Northwestern Polytechnic. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a meal at the family restaurant or drinks at the pub
  • Extended parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Northwestern Polytechnic and 6 minutes by foot from The Great Northern Casino
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Service Plus Inn and Suites - Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

Event space at this hotel measures 770 square feet (72 square meters) and includes conference space. A casino, a hot tub, and a fitness center are also featured at the family-friendly Service Plus Inn and Suites - Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this Grande Prairie hotel.

The hotel hosts a free manager's reception on select days.
Smitty's Family Restauran - This family restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Great Northern Casino - This pub serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Great Northern Casino
  • Smitty's Family Restauran

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square foot of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 220 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Service Plus Inn and Suites - Grande Prairie offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1006 reviews
Rating 8 - Good. 327 out of 1006 reviews
Rating 6 - Okay. 123 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of extras made the stay really nice.
Stayed 1 night in Sep 2025

2/10 Terrible

Elmer

Stayed 1 night in Sep 2025

4/10 Poor

Justin

Business traveller
Disliked: Cleanliness, property conditions & facilities
Wasnt bad just very dated. The hotel is rundown however you can see theres an effort made to keep it clean and repaired. Only so much you can do with 40yrs of usage lol. Staff was great and casino next door.
Stayed 1 night in Sep 2025

2/10 Terrible

Charyl

Disliked: Cleanliness, staff & service, property conditions & facilities
My husband would like you to call him please Sheena.. Charyl and Kevin 902-292-1530
Stayed 2 nights in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll be back!

The hotel is newly renovated. The rooms are comfortable. The staff were friendly. We loved the pool and waterslide (hopefully the hot tub gets fixed soon). We were really impressed with the hot breakfast that is included with the room too. The location is very central and there was a nice playground by the hospital next door we could play at (didn't notice sirens from the hospital, just STARS taking off one evening). We LOVED the room darkening blinds!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, they were ready with check in when I got there. The water slide was fun! Breakfast was delicious, friendly staff, they refreshed the room, great staff! But the walls are thin and was woken up by people walking above me. Recommend top floor maybe?
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, it’s next to the casino. Loved it!
Stayed 2 nights in Sep 2025

10/10 Excellent

ROB

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom could use a little upgrading. Room otherwise was clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hot breakfast options with real dishes. Ice teas is available all day. Staff are friendly and helpful.
Stayed 4 nights in Sep 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Building is older, but older does not mean it's insufficient. Just wish i was able to figure out how to get cold water from the tap.
Stayed 1 night in Sep 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. They provide a very nice breakfast. The room was comfy and great water pressure in the shower. Convenient to the airport.
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. The room was clean, the bed comphy. Did not use the pool but one was available. Breakfast was good and a nice variety. Great value for the price.
Stayed 1 night in Sep 2025

8/10 Good

Deanna

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

The service at check in was polite, courteous and very helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Agnes

Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Stayed 2 nights in Sep 2025

6/10 Okay

Kimiko

Travelled with family
Liked: Staff & service
Your staff is amazing especially the breakfast lady. We engoyed chatting with her and reviving recommendations of places to see in grand prairie. The room was clean and appreciate the powerful a/c in this warm weather. There was a huge issue that I suggest that should be taken care of right away. My husband and I and our eight year old daughter went swimming. My daughter proceeded to go down the slide, and as she entered into the pool, a rock punctured her foot. I went to the front desk, got the first aid kit to ban it up her foot because it was bleeding. My husband found the rock in the bottom of the pool. I understand it was a freak accident, but as we continue to swim, we found so many other pieces of rocks on the pool deck and inside the pool. The hot tub was extremely filthy.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The carpet and couch smelled old.
Stayed 1 night in Jun 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside a casino and Smittys.
Stayed 1 night in Aug 2025