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Service Plus Inn & Suites Grande Prairie

2.5 star property

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Photo gallery for Service Plus Inn & Suites Grande Prairie

Reception
Meeting facility
Indoor pool
Room, 1 King Bed
Casino

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pet-friendly

Explore the area

View in a map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Place, Northwestern Polytechnic
    ‪1 min walk‬
  • Place, Muskoseepi Park
    ‪2 min walk‬
  • Place, The Great Northern Casino
    ‪3 min walk‬
  • Airport, Grande Prairie, AB (YQU)
    ‪16 min drive‬

Room options

View all photos for Deluxe Family Suite

Deluxe Family Suite

Deluxe Family Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Service Plus Inn & Suites Grande Prairie

4 restaurants, a casino, and free water park access are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Service Plus Inn & Suites Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Grande Prairie hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2025.

An indoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Service Plus Inn & Suites Grande Prairie. During your stay, you're just a quick walk from The Great Northern Casino. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Enjoy a meal at the family restaurant or drinks at the pub
  • Extended parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from The Great Northern Casino and 3 minutes by foot from Northwestern Polytechnic
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Service Plus Inn & Suites Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

Event space at this hotel measures 770 square feet (72 square meters) and includes conference space. A casino, a hot tub, and a fitness center are also featured at the family-friendly Service Plus Inn & Suites Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this Grande Prairie hotel.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Smitty's Family Restauran - This family restaurant serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.
Great Northern Casino - This pub serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Express Pizza Plus Donair - Onsite restaurant. Open daily.
The Captain's Boil - Onsite seafood restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Express Pizza Plus Donair
  • Great Northern Casino
  • Smitty's Family Restauran
  • The Captain's Boil

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square foot of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 220 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for CAD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Service Plus Inn & Suites Grande Prairie offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn & Suites Grande Prairie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1017 reviews
Rating 8 - Good. 301 out of 1017 reviews
Rating 6 - Okay. 110 out of 1017 reviews
Rating 4 - Poor. 43 out of 1017 reviews
Rating 2 - Terrible. 44 out of 1017 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another trip with our kids and it was an enjoyed stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Matt

Liked: Cleanliness
Decent room and breakfast for an affordable price, we will definitely be back
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at checkin, rooms clean and bright.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my stay and have no hesitation in booking again :)
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were very amenable, great value
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great stay when im there good service close to all places i need to go
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Phoebe and Merle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all proximity’s of shopping, theatre & casino. Free breakfast is always a bonus, nice lady very accommodating at kitchen
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff were EXCELLENT!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
close to casino,restaurants,shopping
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic all around
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent experience. Will stay again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Henry

Friendly staff nice pool with a hot tub
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, decent breakfast
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Dave

Nice place
Stayed 1 night in Mar 2026
Verified review

8/10 Good

John H

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and orderly the staff was so friendly. But the waterslide was broken.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Room spotless, staff very courteous
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
It was great and staff were wonderful.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very hot!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet. Front desk staff were efficient & friendly. They allowed our dog. Quite a few food choices with the continental breakfast. Very close to the hospital for anyone going to the city for medical visits.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sharon Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Good fresh breakfast. Pleasant staff in breakfast area and front desk.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Annmarie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean .front desk Deborah is always friendly and helpful.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
The beds were very old and was very noise every time you rolled over the pool was ice cold and we could not enjoy it . property is good we have stayed here many times . Please turn on the heat in the pool and up grade the old bed frames and this place will be 100%
Stayed 2 nights in May 2026