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Urban Hotel Grantham

2.0 star property

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Photo gallery for Urban Hotel Grantham

Exterior
Bar (on property)
Double Room
Lobby
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Swingbridge Rd, Swingbridge Road, Grantham, England, NG31 7XT
  • Place, Tenpin Ltd
    ‪15 min walk‬
  • Place, Guildhall Arts Centre
    ‪3 min drive‬
  • Place, St. Wulfram's Church
    ‪4 min drive‬
  • Airport, East Midlands (EMA)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Urban Hotel Grantham

Hotel in Grantham with free parking
Along with a 24-hour front desk, this hotel has a garden and free self parking. WiFi in public areas is free.
Urban Hotel Grantham offers 94 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. This Grantham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Housekeeping is provided daily.
During your stay at Urban Hotel Grantham, you'll be within walking distance of Tenpin Ltd. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Just a 3-minute drive from Tenpin Ltd and a few minutes from Dysart Park
  • Dogs welcome for a fee
Urban Hotel Grantham offers its guests a garden. WiFi is free in public spaces. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Urban Leisure Hotel Hotel
Urban Leisure Hotel Grantham
Urban Leisure Hotel Hotel Grantham

Urban Hotel Grantham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 126 reviews
Rating 8 - Good. 44 out of 126 reviews
Rating 6 - Okay. 21 out of 126 reviews
Rating 4 - Poor. 8 out of 126 reviews
Rating 2 - Terrible. 7 out of 126 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Stayed 1 night in Nov 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Friendly staff, value for money and spacious room
Stayed 1 night in Nov 2025

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival on the 30th of October, we immediately noticed that the room was unsanitary and in an unacceptable condition. The bedclothes and sheets had clearly not been changed prior to our arrival this was due to the smell of perfume on areas of the bed sheets and also there was a strong, unpleasant smell throughout the room. We raised this issue with the night porter, who assured us that housekeeping would address it the following morning. Unfortunately, we were unable to sleep that night due to the state of the bed and the condition of the room.The condition of the duvet, pillows and mattress are dirty and worn well below standards for a chargeable hotel stay and fee. We were also with a large group who booked and prior to there arrival had to change room 3 times before giving the a room with a unsanitary toilet as there was faeces left and bed was unmade the same reasoning was giving from the night porter/receptionist that house keeping would come in the morning to address the matter.In addition, the bathroom side panel was coming away from the shower, with visible scum present, and the shower hose was not properly fitted, detaching whenever the shower was turned on. The overall condition of the room was very dated and, in my opinion, uninhabitable.Given these issues, we decided to depart on the morning of 31st October, two days earlier than planned, and informed your staff of the situation at checkout. We had no choice but to secure alternative accommodation ourselves.
Stayed 3 nights in Oct 2025

2/10 Terrible

Violet

Disliked: Cleanliness, staff & service, amenities
This place is not fit to be run as a hotel. How have they not been inspected by health and safety?? Stayed with a group, some rooms literally uncleaned after previous occupant.....beds unchanged, sheets smelling of aftershave, bins unemptied, toilets unflushed etc. Bed linen and matresses in dire need of changing. Water in shower scalding temperatures and no way to alter it. Simple things lacking such as hairdriers. Atmosphere in the place is eerie.....no bar, restaurant facilities when we visited and absolutely no acknowledgement of this prior to visit or on check in. Staff couldn't care any less. TRULY AWFUL EXPERIENCE......couldn't wait to leave!!
Stayed 3 nights in Oct 2025

2/10 Terrible

Pearse

Stayed 3 nights in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
All of the above.
Stayed 1 night in Oct 2025

10/10 Excellent

Dalene

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Large room, newly decorated. Friendly staff. Excellent value for money
Stayed 2 nights in Oct 2025

6/10 Okay

Claire

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were pleasant and the room was clean. The restaurant and pool were not avaliable and there seemed to be a lot of repair work going on.
Stayed 1 night in Oct 2025

2/10 Terrible

Sara

Stayed 1 night in Oct 2025

4/10 Poor

Glen

Stayed 1 night in Oct 2025

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We stayed at the Urban Leisure last night and it was quite an experience! Pulling into the dark, empty car park scattered with leaves, it felt completely deserted — almost like we’d stepped into a movie set. Inside, we were warmly welcomed by a lovely receptionist (who seemed to be running the whole place on her own!). All the facilities were closed, and with the red carpets and long, silent corridors, the whole place gave off serious Overlook Hotel vibes from The Shining — eerie but kind of brilliant in its own way. Check-in was quick and pleasant, our room was large, clean, and had a nice bathroom. Probably the cheapest hotel we’ve ever stayed in — and yet one of the most memorable! The kids (and my husband) spent the evening running around exploring and making spooky videos. If you’re after a bit of quirky fun and don’t mind a quiet atmosphere, it’s definitely a stay you won’t forget.
Stayed 1 night in Oct 2025

10/10 Excellent

Miss K A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value

The staff were friendly and helpful, the room was very spacious with everything you would want.
Stayed 1 night in Oct 2025

10/10 Excellent

Milana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Nice big hotel, comfy beds, big rooms, good showers. Only 5 min drive from the city centre of Grantham.
Stayed 1 night in Oct 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking easy , clean rooms, friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

john

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a little cold in the room a spare quilt or blanket may be an idea .
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Good value for money and good nights sleep :-)
Stayed 1 night in Oct 2025

6/10 Okay

Lai Wah

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
All ok nothing wrong nothing great
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable stay, staff are very pleasant and helpful, the hotel is in need of some tlc but the price does reflect this. Unfortunately the restaurant isn’t operating which makes it difficult especially when other eating venues are few and far between.
Stayed 2 nights in Oct 2025

6/10 Okay

shing p

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

was a good hotel just need more maintenance

actually, the hotel was fine. but need to do much maintenance work to maintain. the acoustic insulation need to be improve and If restaurant reopen will be help much. Anyway, for staying 1 or 2 night is fine.
Stayed 1 night in Oct 2025

4/10 Poor

William George

Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room.friendly staff.big bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Stayed 2 nights in Oct 2025