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Best Western Gaylord

2.5 star property

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Photo gallery for Best Western Gaylord

Indoor pool
Lobby
Suite, Multiple Beds, Non Smoking, Kitchen | Private kitchenette
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Gym

Explore the area

View in a map
1201 W. Main St, Gaylord, MI, 49735
  • Place, Call of the Wild Museum
    ‪20 min walk‬
  • Place, Otsego County Sportsplex
    ‪2 min drive‬
  • Place, Gaylord's City Elk Park
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen

Suite, Multiple Beds, Non Smoking, Kitchen

Suite, Multiple Beds, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.0 out of 5, Very good, 1,006 reviews
The price is €72
includes taxes & fees
14 Nov - 15 Nov
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About this property

Best Western Gaylord

Hotel with free breakfast, near Call of the Wild Museum
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Gaylord offers 92 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Gaylord gets good marks from our customers. During your stay, you'll be within walking distance of Call of the Wild Museum. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Call of the Wild Museum and a few minutes from Otsego County Sportsplex
Best Western Gaylord offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western Gaylord also features a vending machine, a garden, and coffee/tea in a common area. Self parking is free.

This Gaylord hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

GAYLORD Holiday Inn Express
Best Western Gaylord Hotel
Holiday Inn Express Hotel GAYLORD
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
Holiday Inn Express Gaylord Hotel
Holiday Express Gaylord
Holiday Inn Gaylord
Best Western Gaylord Hotel
Best Western Gaylord Gaylord
Best Western Gaylord Hotel Gaylord
Holiday Inn Express Gaylord Hotel Gaylord

Best Western Gaylord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a really great pool and hot tub, it also had a fantastic breakfast. The rooms were really clean and the front desk staff very thoughtul.
Stayed 1 night in Jul 2025

4/10 Poor

Eric, Spokane

Travelled with partner
Disliked: Cleanliness
Well, room rates suddenly changed from a flat rate per day to a variable rate after I booked the room, not unusual. But the complete lack of maid service, inability to get a clean towel or new bar of soap is also a problem. Upside was that breakfast okay and the front desk help was nice.
Stayed 4 nights in Jul 2025

8/10 Good

Amy Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to shopping and restaurants.
Stayed 1 night in Jul 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was a perfect temp as was the hot tub. Breakfast was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Marty

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, quite,but close to so many things.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Sandy

Stayed 1 night in Jun 2025

10/10 Excellent

Sagar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and well connected
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely stay there agajn.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas, Chicago

Stayed 1 night in Jul 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff non-existent. Only 3 towels in room for 4 people.. staff did not answer calls, did not clean room and were not at desk. Dead bolt falling out of wall. Breakfast is gross. No fresh fruit, yogurt was in a soft serve machine.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice little place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Consuelo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent. Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay. The property is aged but it is clean and comfortable. The staff is amazing and helpful!
Stayed 3 nights in Jul 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Amenities
Staff AWOL. Could not get towels. Short staffed and did not clean room. Had to use tiny towels from the pool area. Dead bolt ripping off the wall.
Stayed 2 nights in Jul 2025

10/10 Excellent

Aniruddha

Stayed 2 nights in Jul 2025

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Everyone was friendly , beds were comfortable , shower was clean.
Stayed 3 nights in Jun 2025

8/10 Good

Michaela

Travelled with partner
Liked: Cleanliness, staff & service
Our stay was good! The staff were all wonderful and the breakfast was great! The pool and hot tub were clean and good as well. However, the room was a bit dated and we only got two bath towels. Which was a bit inconvenient for two adults staying. Minus the outdated decor and the limited to no amenities the room was great and clean!
Stayed 1 night in Jun 2025

10/10 Excellent

Terry, Medina

Stayed 1 night in Jun 2025

4/10 Poor

Joseph

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Clean but in desperate need of repairs. Ceiling was literally peeling off and multiple patches in other areas of the ceiling were visible
Stayed 4 nights in Jun 2025