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Otsego Resort

2.5 star property

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Photo gallery for Otsego Resort

Lobby sitting area
Nightclub
Golf
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool loungers
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
696 M-32 East, Gaylord, MI, 49735
  • Place, Otsego Golf Club
    ‪1 min walk‬
  • Place, Otsego County Historical Museum
    ‪2 min drive‬
  • Place, Gaylord's City Elk Park
    ‪4 min drive‬

Room options

View all photos for Economy Twin Room, 2 Single Beds

Premium bedding, desk, iron/ironing board, free WiFi

Economy Twin Room, 2 Single Beds

7.6 out of 10
Good
(11 reviews)
  • 19 sq m
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Coffee and/or coffee maker

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Quadruple Room

Economy Quadruple Room

Economy Quadruple Room

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

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About this property

Otsego Resort

Mountain ski retreat with 2 bars/lounges and golf course
Enjoy the free ski shuttle and a sauna at Otsego Resort during the winter, and return in the summer for a round at the resort's golf course.
Otsego Resort offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels.

This Gaylord resort provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Otsego Resort. During your stay, you're just a quick walk from Otsego Golf Club. Enjoy features like free WiFi in public areas, free self parking, and a free ski shuttle. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include locker space, 5 meeting rooms, and a conference center
  • Onsite recreation includes a golf course, a sauna, and snowshoeing
  • Steps from Otsego Golf Club and a 2-minute drive from Otsego County Historical Museum
  • Free ski shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy a round of golf at the onsite golf course. Getting to the slopes is a breeze with the resort's complimentary ski shuttle. Otsego Resort helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. This Victorian resort also offers a sauna and ski passes. Self parking is free.

Smoking is allowed in designated areas at this Gaylord resort.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 10:30 AM.
Otsego Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 15 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 36-hole golf course
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Hiking/biking trails
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snow tubing
  • Snowboarding
  • Snowshoeing

Family friendly

  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Lockers

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 1939
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 25 to May 04:
  • Bar/Lounge
  • Dining venue(s)
  • Golf course
  • Sauna
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8 to 15 for adults, and USD 5 to 10 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Otsego Resort Gaylord
Otsego Resort Resort
Gaylord Otsego Golf Ski Resort
Otsego Club Resort
Otsego Resort Gaylord
Otsego Resort Resort Gaylord

Otsego Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 220 out of 536 reviews
Rating 8 - Good. 205 out of 536 reviews
Rating 6 - Okay. 54 out of 536 reviews
Rating 4 - Poor. 34 out of 536 reviews
Rating 2 - Terrible. 23 out of 536 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

We were put in a terrible building that was being refinished looked like it should have been torn down. Our room was filthy!!!!! Carpet filthy!!!! Ordered a burger from restaurant wasn't edible. It was nothing like we saw online.
Stayed 1 night in Aug 2025

10/10 Excellent

lynn

Liked: Cleanliness, amenities
All was good 👍
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

If traveling with pets, don't book with Hotels.com

If you are traveling with pets, DO NOT book through Hotels.com. I requested 3 rooms for all of us for the night, plus traveling with 2 dogs. When we arrived, we were told that Hotels.com did not book us dog friendly rooms. Of course they had some available for an upcharge. Then we were put in the oldest outdated and musty part of the resort. What a way to start our vacation. I will never use Hotels.com again.
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly the food was great and it was just an all-around beautiful place to stay. We will definitely be coming back again. Thank you
Stayed 2 nights in Aug 2025

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness, staff & service
The building was in disrepair and being worked on during our stay. Entry way doors were left open all day allowing in bugs. Even on my floor I was the one closing the out door that night. Toilet seat would not stay up unless you held it up. Exhaust fan would come on but did not work. The place appears to be one that could be great, but there are alot of years on neglect and disrepair.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quaint older property. Spacious with comfortable beds and great view. Could use a major update, but clean and comfortable. Seemed to be pretty empty when we were there on Labor Day weekend. Golf course looked nice. Would have liked to have had time to play. Close to the downtown area for shopping and dining. Would like to come back to play golf or ski. Only an hour from Mackinaw
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was horrendous, black spider widow in the dirty bathroom, linens were not cleaned and looked used. The safety latch on the door was broken. The overall condition of the room was poor and not cleaned at all, it’s as if they tried to make it look like they cleaned by reusing everything from the previous guest. When we complained they said we had to go through Expedia as this is how we booked.
Stayed 1 night in Aug 2025

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Leo, Alpena,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and accommodations were great.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, room comfort
Bathroom fan too loud
Stayed 3 nights in Aug 2025

8/10 Good

Pedro, Monterrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very big and spacious!
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Upgrades needed asap

Unfortunately this property is well beyond its prime. Needs lots of upgrades outside and inside.
Stayed 1 night in Aug 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, property conditions & facilities
We did not end up staying. The first room was overpowering air freshener and husband was stung by wasp with nest above the door. They gave us second room and the door broke. Did not feel secure. Asked for a refund and only gave us credit for 1 night. Not happy. But the receptionist was nice. Not her fault and she tried to help us. Never did speak to the manager even after multiple trys.
Stayed 2 nights in Jul 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated buildings but clean and friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Rose

Travelled with group
Friendly staff, excellent food. Beds were comfortable and rooms were clean. The room we stayed in could use a bit of updating (replace broken floor tiles in the bathroom, new carpet in room, some cosmetic updates). Otherwise it was a beautiful place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique accommodations with incredible views

So it took us an embarrassing amount of time to figure out where check in was. Hint, it’ll feel like you’re in the wrong place but you’re not. The staff at check in was helpful and efficient. I was taken aback at how beautiful the building and the views were. I imagine in its early days it was even more incredible. Vintage, high end ski lodge vibes. With the map we were provided at checkin we found our lodge/room relatively easily. I was disappointed our room didn’t have its own balcony, but it was rather a balcony for that floor/side. Some of the balconies had rotted wood, so that was a little unnerving. Our room was in the Blue Spruce Lodge, 2nd floor. The stairway and hallways were beautiful and unique- full of character and charm. We checked out the bar with live music in the evening. It was mostly middle age guys there on golf trips. Not exactly a happening nightlife scene but it made a beautiful spot to see the sunset across the hilly landscape. Our room was clean and comfortable. The lodge close to town. While it did have some quirks and could stand some updates, overall we really enjoyed our stay there. I prefer to stay somewhere with character, rather than a cookie cutter hotel.
Hallway to room
Exterior picture of blue spruce lodge
Hallway at blue spruce lodge
Stayed 1 night in Jul 2025

8/10 Good

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility. Clean, comfortable, quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
love the scenery and especially loved the positive accommodations given by the staff!
Stayed 1 night in Jul 2025

8/10 Good

Josh

Stayed 1 night in Jul 2025

8/10 Good

David, Kalamazoo

Liked: Staff & service, amenities
This is a good property that, especially in the winter time, will provide plenty of entertainment for those who are skiers. However, the property looks run down, with chipped painting on the outside of it's lodges. The main building doesn't have convenient parking and isn't well marked as to what is the golf pro shop and what is the overnight lodging check-in. With some maintenance/upkeep - this can be a very good resort that will compete with Treetops and other northern Michigan facilities.
Stayed 1 night in Jul 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service
Older and outdated, but clean and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025