Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
137 West St, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪10 min walk‬
  • Place, Bavarian Falls Park
    ‪15 min walk‬
  • Place, Call of the Wild Museum
    ‪16 min walk‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Quality Inn Gaylord

This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you'll be within walking distance of Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 10 minutes by foot from Otsego County Historical Museum and a 2-minute drive from Call of the Wild Museum
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 156 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 226 out of 1002 reviews
Rating 4 - Poor. 170 out of 1002 reviews
Rating 2 - Terrible. 167 out of 1002 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with my stay at the Quality Inn in Gaylord, MI, especially for $140 a night. My room door looked like it had been kicked in and one of the locks didn’t work, which felt unsafe. The sink drain was broken and unusable. To make matters worse, a nearby room at the hotel was taped off with police crime scene tape. There was red stains in out curtains that resembled blood. Overall, the conditions were unsettling and far below the standards I expect from the Quality Inn brand.
Stayed 1 night in Feb 2026

2/10 Terrible

Shlly

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I did not have hot water, the tub was rusted and had holes in it. The door wouldn’t lock properly. I won’t stay here again. Staff was rude to me when I stated the problems and said I could have went elsewhere. But I wasn’t gonna get a refund and I was 4 hours away from home. Came here for my son’s jockey tournament and will never stay here again. I have pictures of the bathroom
Stayed 1 night in Jan 2026

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2026

2/10 Terrible

Eric

Disliked: Cleanliness, amenities
Bed bugs, not clean at all, smelled like pot and something rotting.
Stayed 1 night in Jan 2026

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was a main reason for us to go and was shut down our entire stay. Front desk never said anything about it till we seen a sign on the door. We would have stayed else where. Was told they were fixing that night and they didnt get to it till check out time the following morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Jillian

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The individual that checked us in was awesome. We had just come through a storm and he helped my mom up the stairs while I was taking care of other things.
Stayed 1 night in Dec 2025

2/10 Terrible

Hunter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did not clean the room daily or replace towels. The staff did not even make sure the room was stocked with supplies like toilet paper. When there was an issue with the toilet they handed me a plunger and gloves. I would not recommend anyone staying at this location. Do not waste your money on this hotel. Even if you have to spend a little extra do not stay here, stay somewhere else.
Stayed 16 nights in Dec 2025

8/10 Good

jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Lucy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast
Stayed 1 night in Dec 2025

8/10 Good

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

JACK

Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Dec 2025

8/10 Good

Gregg

Stayed 1 night in Nov 2025

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities
The entire place smells, hallways and rooms ..nonsmoking rooms smell like smoke.
Stayed 1 night in Nov 2025

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets and towels stains all over shower drain was broken and clogged
Stayed 1 night in Nov 2025

2/10 Terrible

Jasim

Stayed 1 night in Nov 2025

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not what I booked. I booked a room with a walk-in-shower. it didn.t have. the shower in the bath was broken and laying in the tub. couldn't use. They would not work with us. We left, and didn't stay.
Stayed 1 night in Oct 2025

2/10 Terrible

troy

Stayed 6 nights in Oct 2025

8/10 Good

Timothy

Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel is a lot nicer than it was last time I was there but what happened to the breakfast? that use to be a lot better
Stayed 1 night in Oct 2025

2/10 Terrible

Gwendolyn

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Horrible breakfast! Cereal??? Dirty grounds and squatters
Stayed 3 nights in Oct 2025

8/10 Good

Staci

Stayed 2 nights in Sep 2025