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Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Lobby
Free daily buffet breakfast
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
137 West St, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪10 min walk‬
  • Place, Bavarian Falls Park
    ‪13 min walk‬
  • Place, Gaylord Discovery Center
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Suite, 1 Bedroom, Non Smoking
Baymont by Wyndham Gaylord
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,001 reviews
The price is €67
includes taxes & fees
8 Jan - 9 Jan 2026
Baymont by Wyndham Gaylord

About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you'll be within walking distance of Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 10 minutes by foot from Otsego County Historical Museum and a 2-minute drive from Call of the Wild Museum
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 150 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 229 out of 1001 reviews
Rating 4 - Poor. 174 out of 1001 reviews
Rating 2 - Terrible. 162 out of 1001 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs much work: The exterior of the property looked run-down with construction equipment and a large debris-filled dumpster at the front entrance. The windows were filthy and you could barely see inside. It looked as though the property was closed. We received an emergency phone call on our way to the area and had to return home, and so did not stay. The staff was very polite even though they could not refund our charges. However, we didn't feel bad about not staying.
Stayed 1 night in Sep 2025

2/10 Terrible

Nico

Disliked: Cleanliness, staff & service, property conditions & facilities
People super rude and there were bed bugs and light didn’t even work
Stayed 1 night in Jul 2025

8/10 Good

Dee

Travelled with partner
Liked: Staff & service
Disliked: Amenities
very limited options for the free breakfast. Also.. its only available form 6-9am. the amount of garbage bags in the halls, and around every trash can was unpleasant. BUT.. room was clean and reasonably priced.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Judy

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Shannon

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The giant ant and cockroach were the last straw for me. The beds looked like they should have been retired ages ago. There was rust all over the bathtub. The sink was being propped up by a piece of old wood. Anyone can walk in from the outside using the side doors - no key required. When we decided to leave at 11:10 pm because of the bugs they refunded us some of the cost of the room. We went to the Comfort Inn down the street and it was much, much better!
Stayed 1 night in Sep 2025

4/10 Poor

Lester

Walls above bed paint peeling badly off walls bathroom door was in terrible condition almost locked ourselves in bathroom door falling apart
Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean, rest of property needs little work. Location and price was right for what I needed.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast & service there was good. We had two rooms & the beds were OK. As for the cleanliness of the rooms, they were picked up & tidy upon entering. In the corners were dust & webs & bugs. Under the toilets on the all was mold.
Stayed 2 nights in Aug 2025

6/10 Okay

Frank

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
very convenient from the highway, manager was very helpful as the pool was closed by calling another hotel so the children could go swimming, did not mention the place was being remodeled
Stayed 3 nights in Aug 2025

6/10 Okay

Deanna

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is worn out.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities

Overall Okay

Overall, it was okay. We were on motorcycles and showed up just before it started to storm. They let us keep our motorcycles at the front door, under the overhang until the storm was done (30-35 minutes). We had a king size bed and a pull out couch. There were 4 pillows in the room. We asked for 2 more, but were told they did not have enough pillows to give us extra. The hallways were not air conditioned. The bathroom ceiling was a drop ceiling and the metal grid was rusting. The vent fan was very loud and looked as if it was from the 1970s. The toilet tank had been glued together and porcelain inside the bowl at the pipe was worn off. It made the toilet look like was not clean.
Stayed 1 night in Aug 2025

4/10 Poor

Gaynor

Business traveller
Disliked: Amenities, property conditions & facilities
Very basic, broken room doors, broken pool, limited gym and seedy area.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

This hotel has a full size pool (8ft deep) and a great spa. However, that is the only good thing about it, especially since they keep a sign on the door saying pool is temporarily closed, so you have to ask to use it. Our room was horrible. The only curtain on the window was the sheer see through one, the other curtain rod was empty. Huge cracks in the window. Not only did this cause a privacy issue, but there were really bright outdoor lights right outside our window, so it was never dark. The bathroom door would not shut, the hair dryer was falling off the wall, the chairs were all horribly stained, and there were crumbs on the corner chair. Paint was all chipped and the purple wall next to the olive green bedspreads just made it all feel worse. Family members of the workers and owners hanging out in lobby and outside the main doors also made it uncomfortable to go in and out as needed.
Stayed 2 nights in Aug 2025

6/10 Okay

Justin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Rowena

Stayed 1 night in Jul 2025

6/10 Okay

James David

Liked: Staff & service
Outside trashy smelled like cooking in the rooms
Stayed 1 night in Aug 2025

6/10 Okay

Tiffany

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Joanne

Liked: Cleanliness

Overnight stay

Room chairs are stained, bathroom door doesn’t fit the door jam, hair dryer is falling off the wall and no night curtains in the window.
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood, needles, broken window, under construction. DO NOT BOOK HERE.
Stayed 3 nights in Jul 2025

10/10 Excellent

Miranda

Stayed 1 night in Aug 2025

4/10 Poor

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Equipment isn’t even plugged in and it’s ridiculously old.
Stayed 1 night in Aug 2025

10/10 Excellent

CORRINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was delicious, especially the biscuits and gravy! The bathroom was handicap friendly and that was a plus as well. The king sized bed was a little too soft for us but we made due.
Stayed 2 nights in Aug 2025

6/10 Okay

Joan

Travelled with group
Disliked: Amenities, property conditions & facilities
This property is currently undergoing extensive renovations. Security doors unlocked, no ice in machines, breakfast room dirty and under stocked halfway thru meal time. The peanut butter packet was a solid, unspreadable lump. No gluten free/dairy free options. Repairs in bath were so bad I wouldn't shower. Didn't want to go barefoot in my room.
Stayed 1 night in Aug 2025