4 Oct 2023 by Caroline, Guest Relation Manager
Sehr geehrte Jessica,vielen Dank für Ihr positives Feedback!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir freuen uns schon auf Ihren nächsten Besuch bei uns.Freundliche Grüße,Caroline, Guest Relation Manager
6 Oct 2020 by René Pagitz - Assistant Manager
Thank you for taking the time to tell us about your experience at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback! We hope to welcome you back to our hotel very soon!
Hotel Mercure Graz City offers its guests a sauna and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. The business-friendly Hotel Mercure Graz City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Graz hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel Mercure Graz City offers 143 accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a shower. This Graz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.