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Greeneville Inn and Suites

2.0 star property

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Photo gallery for Greeneville Inn and Suites

Lobby sitting area
Classic Room
Exterior
Classic Room | Bathroom
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
1790 E Andrew Johnson Hwy, Greeneville, TN, 37745
  • Place, Greeneville Community Hospital East
    ‪9 min walk‬
  • Place, East Tennessee State University
    ‪34 min drive‬
  • Place, Hot Springs Resort And Spa
    ‪48 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪46 min drive‬

Room options

View all photos for Economy Double Room

Desk, blackout curtains, iron/ironing board, bed sheets

Economy Double Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room

Desk, blackout curtains, iron/ironing board, bed sheets

Economy Room

  • Sleeps 3
  • 2 Queen Beds

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About this property

Greeneville Inn and Suites

Hotel in Greeneville with a seasonal outdoor pool and a 24-hour front desk
A seasonal outdoor pool, a 24-hour front desk, and free self parking are available at this hotel. WiFi in public areas is free.
Greeneville Inn and Suites offers 80 accommodations with hair dryers and irons/ironing boards. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with hydromassage showerheads. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Greeneville Inn and Suites. During your stay, you're just a quick walk from Greeneville Community Hospital East. Free WiFi in public areas, free self parking, and a seasonal outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • 7 minutes by foot from Greeneville Community Hospital East and a 3-minute drive from Doak House Museum
Greeneville Inn and Suites offers its guests a seasonal outdoor pool. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Greeneville hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per accommodation, per stay
  • Cash Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 21 and close September 09.
  • Pool access available from 11:00 AM to 9:00 PM.

Property is also known as

Greeneville Suites Greeneville

Greeneville Inn and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 78 out of 219 reviews
Rating 8 - Good. 49 out of 219 reviews
Rating 6 - Okay. 35 out of 219 reviews
Rating 4 - Poor. 26 out of 219 reviews
Rating 2 - Terrible. 31 out of 219 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Robin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comfortable bed for one night. But wasn't very clean overall & seemed to have plenty of riff raff hanging around there. I knew going in that I’d probably not love it, but tight budget made me choose it anyway.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimbal, Greeneville

.
Stayed 1 night in Sep 2025

4/10 Poor

Dawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Find a different hotel

Filthy rooms, spots on bedspread, dirty towels
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy

The service desk person was excellent, rates were cheap. That is where the good stops. Filthy rooms, stains on bed spreads. The towels were dirty and one had Robinson in permanent marker written on it!! We had to go to dollar store and buy pillows, blankets and towels
Stayed 1 night in Aug 2025

4/10 Poor

saoussen

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the hotel has a lots of potential but they are not taking care of it. It has a great location, close to everything and on a main road. If they spend a little bit of money to renovate it, people will choose over other hotels in the area.
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were very hard, floors were dirty, all ice machines broken, sink/mirror light functioned intermittently, light switches broken, thin walls so sound transmitted easily
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't stay here again.

We stayed two nights. Asked for handicapped accessible rooms with accessible bath. We were told they did not have accessible rooms or accessible bathrooms. Exterior door was enclosed by a glassed in hallway between the building and parking lot. To access the room door we had to walk to the end of the building, enter the glass enclosure and walk to the middle room down the glass hallway that was not airconditioned. Very uncomfortable. Tub and shower were not clean. Both ice machines were broken so we were unable to have any ice for our entire stay. At 5 pm on the second day we inquired about service to the room as the maids had not been there. We were told that they were busy with rooms that had been checked out of that day. We asked for towels and were told that they didn't have any available. Desk clerk finally delivered towels that had been removed from a room with a clogged toilet. Lobby was not accessible from the glassed hallway except by a set of steps that had a blanket on them to dry up a water leak. 24/7 coffee service was cold instant coffee from a machine. Needless to say, we will not choose this location for a second visit.
Stayed 2 nights in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service
Disliked: Amenities
Priced right
Stayed 2 nights in Aug 2025

6/10 Okay

Peggy

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Russell

Business traveller
Disliked: Amenities, property conditions & facilities
My stay was terrible. The air conditioning didn’t work. When I addressed this with the front desk, he acted annoyed and kept huffing as if I was had inconvenienced him. At 11:10am, the “lady” from the front desk knocked on my door to let me know check-out was at 11am. I literally had my bags in my hand and was about to walk out. The sign in the back of the door said check-out was 12pm. When I went to the front desk, no one was there and I had to wait 15 minutes for the same “lady” to come to the desk. I told her they were in such a rush to get me out, but had made me wait so long at the front desk. Do they not have two employees that can work at the same time? When I mentioned the sign on the back of the door, she very snidely asked if this was an Econolodge. It was not. I would get better treatment at an Econolodge. The hotel itself was beyond gross. Their were wet blankets on the floor to catch the water leaking from the roof. I saw the ceiling was also leaking behind the front desk as they had trash cans to catch the water. I wouldn’t recommend this place to my worst enemy. The facility itself is falling apart and the employees are beyond rude and argumentative. STAY AWAY!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean property. The hallways were a little dirty from not being vacuumed. Otherwise, it was nice stay.
Stayed 1 night in Jul 2025

2/10 Terrible

saoussen

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
This property has a lot of potential but the owner is not taking care of it. The room is dirty, I had to do some cleaning before i set my stuff. I'm exaggerating when i say i had to clean, dead bugs on the floor, stained pillow covers. The room set up and furniture are not bad. it was a last minute booking because I wasn't planning to stay extra night in the region but that was my only option after i left the other hotel. Anyway I hope the owner read this comment because really it has a lot of potential, it is close to everything, dinning, shopping and very close to Tusculum University.
Stayed 1 night in Jul 2025

4/10 Poor

Antoinette

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hot water was not working. The person at the Front Desk told me I had to wait 15 minutes for the water to get hot. Room smelt of mold and mildew.
Stayed 1 night in Jun 2025

4/10 Poor

Timothy

Stayed 4 nights in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Scott, Wappingers Falls

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a property that was very high class at one time - but over the decades it has not been maintained well. The room itself was nice as was the lobby and the staff was friendly. The pool was in good shape, but the grounds were full of weeds and the exterior was in poor condition. It was a good value for what we paid - so no complaint. If the property was renovated, it would probably be a center for meetings again since it had three banquet / meeting rooms.
Stayed 1 night in Jun 2025

8/10 Good

Jose F

Stayed 1 night in Jun 2025

10/10 Excellent

Ladarious

Stayed 7 nights in Jun 2025

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Stayed 6 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Brock

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

4/10 Poor

Shelly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was dirty, there was blood on the shower curtain. It was raining and at one end of the hotel water was coming in all over inside in the hall. The roof is falling outside. Just not a pleasant place
Stayed 1 night in Jun 2025