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Springhill Suites By Marriott High Point Downtown

2.0 star property

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Photo gallery for Springhill Suites By Marriott High Point Downtown

Free daily breakfast
Free WiFi
Bathroom
Free WiFi
Fitness facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Laundry room

Explore the area

View in a map
121 Virginia Pl, High Point, NC, 27262
  • Place, International Home Furnishings Center
    ‪8 min walk‬
  • Place, Wake Forest Baptist Health High Point Medical Center
    ‪12 min walk‬
  • Place, High Point University
    ‪3 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪25 min drive‬

Room options

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

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About this property

Springhill Suites By Marriott High Point Downtown

Hotel in High Point with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free breakfast and free self parking are also provided. Additionally, laundry facilities and a convenience store are onsite.
This High Point hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
During your stay at Springhill Suites By Marriott High Point Downtown, you're just a quick walk from International Home Furnishings Center. Enjoy features like free breakfast and free self parking, plus a gym.
  • Free breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include convenience store, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Within a 15-minute walk of International Home Furnishings Center and Wake Forest Baptist Health High Point Medical Center
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Springhill Suites By Marriott High Point Downtown also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This High Point hotel is smoke free.

Guests are served free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 112.75 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 112.75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Springhill Suites By Marriott High Point Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 35 out of 41 reviews
Rating 8 - Good. 4 out of 41 reviews
Rating 6 - Okay. 0 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Leon greeted us upon arrival. So sweet, so knowledgeable. He was great. The room was gorgeous and spotless. The hot breakfast was wonderful and filling. The hot chocolate station was so Cool. All the staff we encountered were so sweet and helpful. All the ladies at the Breakfast Station were so sweet and made sure my hubby and I had everything we needed. I couldn't rave about this hotel more. The Hotel Way exceded my expectations. Thank you All
I mean, a fritata. How wonderful on a breakfast bar!
Stayed 3 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The entire complex was amazing. The staff were friendly and the breakfast terrific. The room was beyond what we expected. The curtains and blinds were automatically controlled by controls on the wall. The layout was thoughtful. The bed and pillows were wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel excellent staff
Stayed 1 night in Jan 2026

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy, guy was very courteous. Rooms were clean/new, lobby is cool (open beams, loft space to hangout or have an evet), location was GREAT! Near restaurants, a food court, a pub/arcade (kid friendly), easy to get to and out of. Would definitely stay again!
Only picture we took of the hotel (upstairs loft/lobby space)
Stayed 1 night in Jan 2026

10/10 Excellent

Amy Abner

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious hotel. Staff were great. Pet friendly. Rooms were very spacious/clean.
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
It was clean, everything seemed new. The only thing is that the room was not functional. There were no towel racks or anywhere to hang stuff. There was not a place to put luggage easily except on the floor.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Vernetta

Stayed 2 nights in Dec 2025

10/10 Excellent

Candace, Bowie

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff and very clean rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

mary, beachwood

Stayed 1 night in Dec 2025

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great—especially the 3 am lady. The breakfast staff was very friendly. My only wish is that they had coffee all day. The rooms were very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Nov 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a super late check-in and the staff could not be more accommodating and offering us anything we needed. Room was exceptional and super clean. Will definitely be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Susan K

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, great staff and good location
Stayed 1 night in Dec 2025

10/10 Excellent

Shay

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes. The room was extremely clean!
Stayed 1 night in Dec 2025

4/10 Poor

Sandra K

Travelled with family
Liked: Amenities
Disliked: Staff & service
No sleep due to very loud guests screaming and fighting. We have been told due to booking through hotels.com no refund or curtesy could be extended. Very disappointed in this stay. Our son needed to sleep to play well in a big tournament we traveled here for.
Stayed 2 nights in Dec 2025

8/10 Good

Stephen, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Short easy stay
Stayed 1 night in Nov 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the unique edifice that included the historic hosiery factory. The staff was very friendly and personable including Leon (night check-in), Robin (breakfast hospitality), and Denise "bright light' (morning check-out). The only thing that I would like to see is handicapped accessibility to the 2nd floor mezzanine; I was not able to get up there to see it due to my inability to climb stairs. I took pics and gave an excellent review on Google. I will stay there again when I'm in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Arunava

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

john

Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Denise from the front desk was very helpful. Excellent customer service!
Stayed 3 nights in Nov 2025

8/10 Good

LYNDA, New York

Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast was awful that’s the only complaint. The selection of breakfast items were not up to par. The only breakfast meat was awful looking Turkey sausage. The coffee was like warm and no creamer options. The juice was watered down to tasting like water.
Stayed 3 nights in Nov 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
The staff were very welcoming at all times. Very clean hotel and nicely appointed. I would stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
The nicest hotel I’ve ever stayed in. Great value.
Stayed 2 nights in Nov 2025