The clerk at check-in was fabulous. Unfortunately, some previous guests chose not to abide by the rules and smoked in the room. I went back to the front desk and she offered to switch rooms for me, but instead I asked her if they had any deodorizer spray. She didn't know, so she called the Manager and he told her where it was. She got it for me. Before I could get back to the room, the Manager greeted me and asked if he could take care of it for me. I told him I was good, that I'd handle it and return the spray to the front desk. The people that were long time residents were very friendly and informative. Over all, it was a very good choice for us.