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Surestay By Best Western Greenville

2.5 star property

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Photo gallery for Surestay By Best Western Greenville

Property amenity
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
851 Martin St, Greenville, OH, 45331
  • Place, Caddie Shack Driving Range
    ‪6 min walk‬
  • Place, Darke County Fairgrounds
    ‪3 min drive‬
  • Place, Wayne HealthCare
    ‪3 min drive‬
  • Airport, Dayton, OH (DAY-James M. Cox Dayton Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Surestay By Best Western Greenville

Hotel in Greenville with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available once per stay.
Surestay By Best Western Greenville offers 61 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Surestay By Best Western Greenville. During your stay, you're just a quick walk from Caddie Shack Driving Range. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Onsite recreation includes a 24-hour gym, sailing, and rowing/canoeing
  • Within a 10-minute walk of Caddie Shack Driving Range and Sater Heights Park
  • Pets welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Surestay By Best Western Greenville. Free self parking is available.

This Greenville hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bowling alley
  • Rowing/canoeing
  • Sailing
  • Scuba diving

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a one-time cleaning fee of USD 250
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Reviews

Surestay By Best Western Greenville Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 163 out of 378 reviews
Rating 8 - Good. 103 out of 378 reviews
Rating 6 - Okay. 50 out of 378 reviews
Rating 4 - Poor. 21 out of 378 reviews
Rating 2 - Terrible. 41 out of 378 reviews

Reviews

2/10 Terrible

Mallory, New Albany

Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling in my room leaked; I had to put a towel down to collect the water so I wouldn't slip and fall as it was right by my bed. The first night, I had a deadbolt on my door I could lock. The second night, the deadbolt had been removed and their was sawdust on the door and floor where it had clearly been drilled and removed. The night manager couldn't explain why it had been removed, and the front desk the next day tried to say it was because of the change in property management taking place. They kept reassuring me the area is safe, and no one had been in my room. They dismissed me saying I felt unsafe staying there as a single female, that I was more concerned about other guests, and that they should not have been removing deadbolts from doors when guests were actively staying there, unless they had given prior notice, which they did not.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay. Property was extremely clean and well maintained. Friendly staff. Parking was ample. Room was great, had a dbl Q, A/C was good and ran quietly. TV was a nice size with a good channel line up. Bathroom was good, toilet was a good height, not too low. Vanity was well lit. Bathroom would be tight if two people trying to get ready at same time. There was an awesome Gameroom with 3 pool tables, good assortment of cues, a driving simulator type game as well as a basketball shooting game. There was also a sitting area with tables for board games. Although there was a breakfast room, the attached Jacks's Cabin restaurant was great. Good food at a fair price. Make sure to try their salsa on your eggs! We actually had stayed at the same location 3yrs ago while the restoration was in progress and had to change rooms due to a bad a/c unit but that was an older room. There were plenty of security cameras in use and the property was well lit. Would have no problem staying here again. It was such a good value for the money, wasn't expecting anything near as nice for what we paid!
Make your own breakfast skillet from the attached Jack's restaurant/ cocktail lounge was amazing!
Stayed 1 night in Jun 2025

2/10 Terrible

Carson

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was nasty tv did not work and staff didn’t help
Stayed 2 nights in Jun 2025

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

4/10 Poor

James

Liked: Room comfort

My stay at Baymont

Although the bed was comfortable, the staff never offered to change our sheets in the 5 days we stayed there or clean our room. Towels were replenished daily. Window had some sort of white film on one side. Continental breakfast was awful. We had a problem with our key opening the outside doors on our last night there. I saw 2 dead spiders in our room. The thing I would like to complain most about was the price of the room for 5 nights was $810.00 and on the sign at the front desk it only charges $550 for a whole week. Was I charged $300 more because it was a race weekend? I call that price gauging! I would like a refund of some of my money. Probably will not stay there again and will not recommend to anyone else.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joshua

Stayed 3 nights in Jun 2025

2/10 Terrible

Zack

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process is never smooth. This is the 2nd stay with them. If ur coming to Eldora speedway. find somewhere else no matter the price. Bathroom was looking rough. Ac wasn’t cooling down. Must be a reason why they changing names so often also.
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Stayed 3 nights in May 2025

2/10 Terrible

Carol, Sebring

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap room had a tub and a shower stool that didn’t fit in the tub for my husband. The room was old, dirty and in a bad neighborhood. Was not at all like the advertisement. We had prepaid through Expedia and never even put our luggage in the room, refused to stay there.
Stayed 9 nights in Apr 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness
Breakfast was minimal and didn’t have any working juices. Didn’t even stop the last morning
Stayed 3 nights in May 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Michelle

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We have came to this property several times prior with no issues at all. However our last stay was very upsetting. With the cost we had to pay woyld had been fine, yet the coffee maker was missing parts when i called the desk the lady was continously debating with me that i was doing it incorrectly to which i was not, then had to go retrieve the part, my cups had spider webs in them (gross). The "continental" breakfast was bare minimum and they will charge a outrageous price if smoking in the rooms (to which I completely understand this) yet for 2 days I had to smell Marijuana in the hall close to my room, my room never got restocked just clean towel. Extremely disappointed, I go here for a can take my pups with me at a cost, not sure I will stay here again nor recommend it, for the price we paid service could definitely been better, much better
Stayed 3 nights in May 2025

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Bane

Business traveller
Liked: Staff & service
This place was located in a place you would never expect and off the business area.
Stayed 1 night in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fresh and Updated.

Great, updated property with newer furnishings and nice bed. Good shower and sink with Dove amenities and plush, fluffy towels. I was pleasantly surprised by how nice the room and property were given the difference in price from other properties in Greenville. The employees are from India, possibly all related, and were all helpful and friendly.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a night.
Stayed 1 night in Apr 2025

10/10 Excellent

Raysie

Stayed 2 nights in Apr 2025

10/10 Excellent

Manuel

Stayed 4 nights in Apr 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Todd

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We waited 20 minutes to check in. Made numerous calls to front desk to see if they would come from the phone ringing. The bar attached to the motel manager came over to find the desk clerk. Come to find out he was sleeping in the office. Horrible experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Rosaris

Stayed 4 nights in Apr 2025