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Surestay By Best Western Greenville

2.5 star property

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Photo gallery for Surestay By Best Western Greenville

Lobby
Restaurant
Desk, laptop workspace, blackout curtains
Property amenity
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Gym
  • Laundry room

Explore the area

View in a map
851 Martin St, Greenville, OH, 45331
  • Place, Caddie Shack Driving Range
    ‪8 min walk‬
  • Place, YOLO Park
    ‪14 min walk‬
  • Place, Darke County Fairgrounds
    ‪3 min drive‬
  • Airport, Dayton, OH (DAY-James M. Cox Dayton Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, each with a red and white bedspread, two bedside tables with lamps, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a TV, a desk, and a microwave.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk, a chair, two bedside tables with lamps, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, bedside tables, a desk, and a TV.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, bedside tables, a desk, and a TV.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Surestay By Best Western Greenville

This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available once per stay.
Surestay By Best Western Greenville offers 61 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Surestay By Best Western Greenville. During your stay, you're just a quick walk from Caddie Shack Driving Range. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Onsite recreation includes a 24-hour gym, rowing/canoeing, and sailing
  • Within a 10-minute walk of Caddie Shack Driving Range and Sater Heights Park
  • Pets welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Surestay By Best Western Greenville. Free self parking is available.

This Greenville hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bowling alley
  • Rowing/canoeing
  • Sailing
  • Scuba diving

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a one-time cleaning fee of USD 250
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Surestay By Best Western Greenville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 424 reviews
Rating 8 - Good. 115 out of 424 reviews
Rating 6 - Okay. 59 out of 424 reviews
Rating 4 - Poor. 24 out of 424 reviews
Rating 2 - Terrible. 44 out of 424 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very economical place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect place for our quick visit for a wedding in Greenville!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Clean rooms and very friendly staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Clean room. Comfy Bed.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and accommodating. The rooms were clean and the jet tub was amazing! It’s definitely worth the extra money. I will definitely be back to stay here again when I visit. Thank you!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't eat the bkf but parking was good. Room comfortable.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
THis is the second time we have stayed here, the first being a couple years ago. Very nice place to stay, great location for our trip to the Darke Co Wine Festival. Good parking. Staff was helpful. Maintenance guy went above and beyond for us. Appreciate that very much. Room was clean and bed comfortable.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Derek

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, dingy, food was terrible.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

William

Liked: Staff & service, amenities, property conditions & facilities
We only saw one "staff", the check in manager. The bathroom was clean as was the bedding. The floor didn't feel clean. The room was small, as was the bathroom. The TV worked as did the refrigerator. The room price was less than the Holiday Inn or Quality Inn but we needed a pet friendly room and this fit the bill. There was no pet smell from previous occupants.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Matt

Liked: Staff & service
Disliked: Amenities
.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, amenities
stayed here when it was not Best Western. New owners have made improvements. Safe stay for travelers.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay nice and quiet
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Satnam

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Burnell

Disliked: Staff & service
No window lock on lower floor room window.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, front desk was very helpful and nice.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a night.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay for everyone
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is older but it was very clean. We did not eat breakfast there so I cannot comment on that. Employees were all very friendly and helpful
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, good breakfast, and kind staff.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Jeffery

Liked: Staff & service, amenities
Great place to stay if you're in town for business or a race at Eldora Speedway.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place to stay
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities
Was a nice clean safe hotel. Would definitely stay there again.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Despite the front of the building not looking at all like a hotel inside was clean and up to date. Game room with pool tables, darts, basketball and a few claw machines were a nice addition too. There’s a restaurant there as well. Room was clean and comfortable, jacuzzi tub was great to relax in while 12 inches of snow fell outside. They were very prompt in cleaning the parking lot and sidewalks. Didn’t even have a problem at 3am when going out for work. Front desk guys was very pleasant. I will be back.
Stayed 2 nights in Jan 2026