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Bay Gardens Inn

3.0 star property

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Photo gallery for Bay Gardens Inn

Outdoor pool, pool umbrellas
Water park
Lobby
Restaurant
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Rodney Bay, Gros Islet
  • Place, Reduit Beach
  • Place, Splash Island Water Park Saint Lucia
  • Place, Baywalk Shopping Mall
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Superior Room King

Superior Room King

Superior Room King

7.2 out of 10
Good
(14 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Double

Standard Room Double

Standard Room Double

8.0 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Double

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room Double

8.4 out of 10
Very good
(10 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room Double

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Double

7.4 out of 10
Good
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room King

Standard Room King

Standard Room King

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room King

Deluxe Room King

Deluxe Room King

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Water park
Bay Gardens Hotel
  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
4.1 out of 5, Very good, 1,003 reviews
The price is €140
includes taxes & fees
10 Nov - 11 Nov
Bay Gardens Hotel

About this property

Bay Gardens Inn

Hotel with free breakfast, steps from Baywalk Shopping Mall
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Bay Gardens Inn offers 33 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Bay Gardens Inn. During your stay, you're just a quick walk from Windward Islands. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Baywalk Shopping Mall and a 3-minute drive from Splash Island Water Park Saint Lucia
  • Airport shuttle service available for a fee
Some rates at Bay Gardens Inn are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. An outdoor pool, a library, and a terrace are also featured at the business-friendly Bay Gardens Inn. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gros Islet hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Bay Gardens Inn has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Inn are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Bay Gardens Inn offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Inn
Bay Gardens Inn Gros Islet
Bay Gardens Hotel Gros Islet
Bay Gardens Inn St. Lucia/Gros Islet
Bay Gardens Inn Hotel
Bay Gardens Inn Gros Islet
Bay Gardens Inn Hotel Gros Islet
Bay Gardens Inn (All inclusive Optional)

Reviews

Bay Gardens Inn Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 219 out of 594 reviews
Rating 8 - Good. 246 out of 594 reviews
Rating 6 - Okay. 76 out of 594 reviews
Rating 4 - Poor. 31 out of 594 reviews
Rating 2 - Terrible. 22 out of 594 reviews

Reviews

10/10 Excellent

Sherilyn, Kirkland

Stayed 7 nights in Jul 2025

2/10 Terrible

kent

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t get a room and wasn’t issued a refund
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very helpful
Stayed 9 nights in Jul 2025

10/10 Excellent

Oral Philmore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and a safe place from which to do business.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darlene

Stayed 6 nights in Jun 2025

8/10 Good

Jannick

Travelled with partner
Liked: Staff & service, amenities
Bay Gardens Inn is a beautiful inn! Tropical and the staff is so polite and helpful . The breakfast is too notch . I think the front door can be properly secured, the bathroom sink in our room be unclogged , and the shower itself needs a little more sprucing up. The bed and pillows comfy , air condition worked great! I think the hotel should allow guest to log in and out using their own user account for Netflix- if that is possible then I was not able too. It asks for a code that I couldn’t receive at front desk. Aside from this - wonderful tropical place , convenient and safe.
Stayed 3 nights in Jun 2025

8/10 Good

Dravid, Kervell

Travelled with group
It was good.
Stayed 4 nights in Jun 2025

2/10 Terrible

tonnette

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was completely unacceptable. There were roaches all over the floor, and there was no microwave provided. Additionally, there was no soap or shampoo for my shower. I reported these issues to the staff multiple times, but they ignored me. When I spoke to the manager, she was unhelpful and refused to offer any compensation or assistance to improve my experience during my seven-day stay in St. Lucia. I strongly urge anyone considering this place to avoid it; it’s terrible, and the staff is equally disappointing. They show no respect for guests and seem more interested in receiving tips than providing help. The air conditioning was not functioning, and what frustrated me the most was the presence of large cockroaches everywhere. The property was not clean, and I did not receive any support. I asked for coffee, but they refused to show me where to find it. When I requested a bottle of water on a sweltering 90° day, I was told I would have to walk to another hotel to get it. This was, without a doubt, the worst place I have ever stayed, and I am seeking a full refund. Nothing was working as promised; the manager kept saying they would try to resolve the issues, but they never followed through. I felt lied to and neglected, as they clearly cared only about themselves. I have videos to prove my argument.
Stayed 6 nights in Jun 2025

8/10 Good

JAVIER E

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice Hotel in great location.
Stayed 2 nights in Jun 2025

8/10 Good

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!

Everything good in general
Stayed 2 nights in May 2025

8/10 Good

JAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good time there
Stayed 1 night in May 2025

10/10 Excellent

Basil

Liked: Cleanliness
Stayed 15 nights in May 2025

10/10 Excellent

Marquisha

Stayed 6 nights in May 2025

4/10 Poor

Raquel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Kesha

Stayed 6 nights in May 2025

2/10 Terrible

Tamica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your time.

This stay was terrible, the female security guard was so rude for no reason at all. Needed a stay before my airbnb was ready and after leaving a nice hotel to this was a terrible downgrade in every way.
Stayed 2 nights in May 2025

4/10 Poor

Eiliania, BROOKLYN

Travelled with partner
Disliked: Amenities, property conditions & facilities
Run down motel
Stayed 2 nights in May 2025

2/10 Terrible

Gretchen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place, terrible staff.
Stayed 1 night in Apr 2025

2/10 Terrible

Gretchen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The only staff that were pleasant were Petula (receptionist) and Kerwin (excursions staff). The people in the dining area (restaurant) were highly rude and disrespectful. There were no pleasantries even when guests said “good morning”. They don’t provide wash cloths and they don’t give a tour or explain amenities to the guests. There are no elevators so please be mindful of your luggage (staff will help with this but it may take a couple minutes especially if on the second floor. The ice machine was not easily located. There are no wash cloths and the towels often came spotty or dirty after room service changed them out. Do not use the water kettle even to heat up any bottles water as they were not clean. The way this facility is set up is not considerate. Staff seemed perturbed when you asked them ABOUT ANYTHING. I have never had this experience in any of the Caribbean islands that I’ve visited and I’ve been to Many islands. The bulletin board is not visible if you don’t come and look for it. Furniture is dated (bed creaked and made noises with changing the slightest positions). The transportation is NOT included so be prepared to pay round trip 240 to and from the lodging. I was highly disappointed and dissatisfied with the stay.
Stayed 5 nights in Apr 2025

6/10 Okay

Rhea

Stayed 4 nights in May 2025

2/10 Terrible

Anna-Lisa Latoya

Stayed 3 nights in Apr 2025

8/10 Good

Deena Natatia

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service and I really enjoyed my stay
Stayed 7 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025