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Hotel Kristall

4.0 star property

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Photo gallery for Hotel Kristall

A modern bedroom with a large bed, a sofa, a staircase, and a balcony with a view.
A room with two beds, wooden walls, and pendant lights.
A room with wooden flooring, green-striped lounge chairs, a small table, and a wall-mounted shelf with decorative items.
A modern interior with a wooden floor, a sofa, a bed, and a staircase.
A modern restaurant with wooden walls and ceiling, featuring a long communal dining table with chairs and a high bar area.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Unterbergstraße 12, Grossarl, 5611
  • Place, Grossarltal Ski Resort
    ‪1 min walk‬
  • Place, Hochbrand Ski Lift
    ‪5 min walk‬
  • Place, Hochbrandbahn
    ‪5 min walk‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Valley view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Double Room, Non Smoking

  • Valley view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking, Mountain View

A hotel room with a large bed, a desk, a chair, a bathroom with a mirror, and a view of the outdoors.

Deluxe Double Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking, Mountain View

A hotel room with a large bed, a desk, a chair, and a balcony with a mountain view.

Superior Double Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Non Smoking

A modern hotel room with a wooden floor, a large bed, a TV, and a balcony with a view.

Family Room, 2 Bedrooms, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Non Smoking

A bathroom with a large mirror, a sink, a shower, and a window.

Family Room, Non Smoking

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (Kritall Erker)

Family Room (Kritall Erker)

Family Room (Kritall Erker)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Studio, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Standard Studio, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A room with two beds, wooden walls, and pendant lights.

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Studio

A modern bedroom with two beds, wooden walls, a desk, and a TV.

Superior Studio

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio

A modern bedroom with two beds, wooden walls, a desk, and a TV.

Superior Studio

  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Room

A modern hotel room with a large bed, a sofa, and a small table.

Family Room

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

A modern bedroom with a wooden wall, a bed, a wardrobe, and a sofa.

Family Room

  • 37 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

A wooden balcony with a bed and two wicker chairs.

Family Room

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Room

A modern interior with a wooden floor, a sofa, a bed, and a staircase.

Family Room

  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bed and 2 Single Bunk Beds
  • Free Wi-Fi

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About this property

Hotel Kristall

A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, spa services, and free use of bicycles.
Hotel Kristall offers 54 accommodations with minibars and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Grossarl hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at Hotel Kristall, you're just a quick walk from Hochbrand Ski Lift. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages or hydrotherapy at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and complimentary bicycles
  • Steps from Grossarltal Ski Resort and 5 minutes by foot from Hochbrand Ski Lift
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Kristall offers its guests a full-service spa, a sauna, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and an arcade/game room are also featured at the business-friendly Hotel Kristall. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Sauna
  • Segway rentals/tours
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8 AM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Kristall Grossarl
Kristall Grossarl
Hotel Kristall Hotel
Hotel Kristall Grossarl
Hotel Kristall Hotel Grossarl

Hotel Kristall Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 42 out of 46 reviews
Rating 8 - Good. 3 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and a great hotel

Is was a wonderful and worm hotel, the staff was very friendly and the food was great.
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy hotel

3 nice skiing days with 2 calm nights in the hotel. Great sauna area.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, amenities, property conditions & facilities
Schone, ruime kamer. Lekker uitgebreid dineren met elke dag een ander thema buffet. Super aardige bediening, en natuurlijk ideaal gelegen ten opzichte van pistes en liften.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lenka

Liked: Cleanliness, amenities, property conditions & facilities
Alles super Essen sehr lecker Beste Hotel für die Kinder
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie immer war es wieder perfekt
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk vistelse!

Mycket bra och prisvärt boende (superior dubbelrum) med mycket trevlig och hjälpsam personal. Allt var utomordentligt bra - stort bekvämt rum med bra förvaringsutrymmen för både kläder och toalettartiklar, balkong, litet kylskåp på rummet, trevligt spa med olika bastumöjligheter på hotellet. Särskilt den fina och varierande frukosten kan lyftas fram. Vidare kan nyttjandet av halvpension rekommenderas - väl tilltagen middag med goda valmöjligheter som gjorde detta mycket prisvärt. Hotellet är placerat strax utanför Grossarl, ca 10 min promenad från en stormarknad (Billa) och ca 15 min till utomhhusbad med en rutschbana och ett litet hopptorn. Inom 10 min promenad finns även två linbanor som tar dig upp till närliggande bergstoppar.
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt, toller Service und Personal. Sehr gutes Frühstück.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein super schöner Urlaub! Lediglich an Silvester war es etwas fad (keine Party, kein Tanz, kein Programm). Super nettes Personal!!!!
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach nur toll!

Ein wunderbares Hotel mit tollem Ausblick.Das Zimmer was wir hatten war absolut Klasse, groß ,gemütlich eingerichtet ,sauber und ein großer Balkon mit Aussict auf die Berge.Das Frühstück kann man in der oberen Kategorie einordnen,sehr gute Qualität und es fehlt nix., selbst der Sekt ist, verfügbar/ kalt gestellt.Das Personal nett und hilfsbereit. Wir kommen wieder!
Stayed 1 night in May 2022
Verified

10/10 Excellent

Romana

Liked: Cleanliness, staff & service
Zimmer war sehr groß und sauber, Personal sehr nett und hilfsbereit, das Essen war top.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer, sehr gute Verpflegung, sehr nettes und aufmerksames Personal
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wanderurlaub

War alles sehr zufriedenstellend
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og god service.God frokost med reservert bord. Hotellet har en fantastisk beliggenhet.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was super nice, great hosts, great breakfast and very good dinner
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, ruhig gelegenes Hotel nur weniger Meter von der Piste entfernt. Qualitiv hochwertiges Essen. Personal sehr zuvorkommend und überaus hilfsbereit.
Stayed 5 nights in Jan 2019
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel in montagna

Hotel con ottimo livello di servizi in generale, bell'area wellness, ottima colazione e cena, camere molto curate e pulite. Gestione familiare molto efficiente. Ottima la localizzazione e il rapporto qualità/prezzo. Altamente consigliato
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charmant hotel en niet te groot

Hotel gunstig gelegen. Niet te groot. Kamers mooi en ruim. Voltallig personeel zeer vriendelijk. Goed en gevarieerd ontbijtbuffet. Avondmenu (verschillende gangen) zeer verzorgd en lekker !
Stayed 14 nights in Aug 2018
Verified

8/10 Good

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

neu renoviert, sehr geschmackvoll

Service wird ganz groß geschrieben! Auch das Essen war sehr gut und abwechslungsreich
Stayed 7 nights in Sep 2018
Verified

4/10 Poor

Silja

Liked: Cleanliness

Alt for dyrt!

Roligt sted, rent. Restauranten har ikke åben om mandagen. Alt for dyr pris!!!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbarer Aufenthalt

Wir hatten nur Zeit für einen Kurzurlaub, es war also eine Freude, dass alles ausgezeichnet da war. Personal sehr zuvorkommend, Qualität und Einrichtung 1-A, Essen auch super (sogar fast zu viel), kann nur empfehlen
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in the Alps

This was our favorite place to stay in Austria. So much hospitality, with delicious dinner and an amazing breakfast spread included! Wow, and all of this is without even including the 360 degree majestic views of the Alps. We plan to return for at least a week!
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winterurlaub

Das Hotel befindet sich an der Skipiste, diese ist zu Fuß nach 7 Minuten zu erreichen. Ideal zum Skifahren. Das gesamte Personal ist sehr freundlich, zuvorkommend und höflich. Frühstück und Abendessen lassen keine Wünsche offen. Es war sehr abwechslungsreich und geschmacklich auch sehr gut.Der Wellnessbereich ist ganz toll angelegt und lädt zum entspannen ein. Die Zimmer sind modern eingerichtet,sehr sauber und mit allem ausgestattet was man sich nur wünschen kann.
Stayed 7 nights in Feb 2018
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kleines, schönes Hotel

sehr schönes, familiäres Hotel. Das Personal war sehr freundlich und hilfsbereit
Stayed 7 nights in Oct 2017
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut geeignet für Familien

Sehr freundliches Personal, sehr guter Service, sehr kinderfreundlich (Spielraum & Streichelzoo), gutes Essen
Stayed 4 nights in Oct 2017
Verified

10/10 Excellent

Romoca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with very nice Staf. The relax departement was very nice. Good food (I'm afraid...;)) we really enjoyed our stay at Kristall and we have no doubts, what so ever, to go back again. Acctually planning for it but this time with my husband.
Stayed 4 nights in Sep 2017