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HVH by Yaxché

3.0 star property

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Photo gallery for HVH by Yaxché

Reception
Reception
Restaurant
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
596 Avenida Juárez, Guadalajara, 44100
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Guadalajara Cathedral
    ‪7 min walk‬
  • Place, Degollado Theater
    ‪10 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room

Basic Room

8.8 out of 10
Excellent
(48 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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Reception
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  • Free Wi-Fi
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  • Air-conditioning
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About this property

HVH by Yaxché

Hotel with free parking, 9-minute walk to Guadalajara Cathedral
This smoke-free hotel features 24-hour room service, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
HVH by Yaxché offers 48 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of HVH by Yaxché's central location. During your stay, you're just a quick walk from Guadalajara Cathedral. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the clean accommodations
  • Within a 15-minute walk of Guadalajara Cathedral and Degollado Theater
As a guest of HVH by Yaxché, you'll find tour/ticket assistance, concierge services, and laundry facilities. A computer station is on site and WiFi is free in public spaces. The business-friendly HVH by Yaxché also features dry cleaning/laundry services, 24-hour room service, and a television in a common area. Free self parking is available.

This 3-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 4:00 AM to 1:00 PM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 100 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

HVH by Yaxché Hotel
HVH by Yaxché Guadalajara
HVH by Yaxché Hotel Guadalajara

HVH by Yaxché Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 783 out of 1230 reviews
Rating 8 - Good. 264 out of 1230 reviews
Rating 6 - Okay. 106 out of 1230 reviews
Rating 4 - Poor. 30 out of 1230 reviews
Rating 2 - Terrible. 47 out of 1230 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Gilbert G

Stayed 3 nights in Oct 2025

10/10 Excellent

Eusbaldo, las vegas

Stayed 1 night in Oct 2025

6/10 Okay

sacramento

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast was limited and the restaurant open late
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service
Stayed 3 nights in Oct 2025

10/10 Excellent

Gohan Alejandro Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel muy buena ubicación
Stayed 3 nights in Oct 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service
Los del personal son súper amables y atentos. El hotel está muy limpio, las camas y almohadas bastante cómodas. El área si está algo ruidosa durante la noche y obviamente es por el área céntrica. Queda cerca para caminar para el área de la catedral, restaurantes, farmacia, panaderías y tiendas. Súper recomendado con un precio accesible y las cualidades que tienen.
Stayed 3 nights in Oct 2025

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Contacté al hotel porque mi viaje era de negocios y me adelantaron las fechas por 3 días y ocupaba cambiar las fechas. Nadie usó la habitación y el hotel se ganó los $110 de una reserva. Yo estuve super anuente a que me cobraran una multa, pero no hubo forma que alguien del hotel ni a través de Expedia tuviera la empatía suficiente como para ayudarme. Dejo el review para que tengan en cuenta que ante cualquier problema el hotel no les va a brindar ningún tipo de ayuda. Tuve que reservar otro hotel donde me trataron espectacular, imprevistos nos pueden pasar a cualquiera pero la poca flexibilidad de este hotel es impresionante.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Adolfo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very kind, excellent customer service, . I higly recommend this property
Stayed 4 nights in Oct 2025

10/10 Excellent

Pascual Flores, Van Nuys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la unico que los cuartos que dan al elevador mucho ruido tanto de la calle como personas en elevador
Stayed 6 nights in Sep 2025

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Maria, Chicago

Disliked: Property conditions & facilities
the personal was very gentle it’s in a good place for mi the only inconvenience was the water quality it was stinky and green color it was for me a really inconvenient.
Stayed 9 nights in Sep 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located in the heart of the city, basic and clean. It can be noisy during the day (make sure you have good earplugs).
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and very good people.
Stayed 7 nights in Sep 2025

6/10 Okay

Celeste

Travelled with group
Liked: Staff & service, amenities
The hotel is really nice in terms of room sizes and price matching. The staff is friendly specially the guy that is welcoming the new customers. The shops nearby are close by. The only thing I had concerns on was the elevator stop working one day the next day it starting working, but it didn’t have a elevator inspection “check-up” other than that the hotel itself is cozy.
Stayed 5 nights in Aug 2025

10/10 Excellent

Clemente F

Stayed 7 nights in Sep 2025

2/10 Terrible

Bianneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No había agua y no se nos avisó y así nos lo rentaron, las puertas no cerraban, el aire acondicionado no servía,?pesimo lugar, no entiendo como tiene tantas estrellas, nos tuvimos que salir el primer día. Cancele y no me sirvió de nada.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo muy bien! 7 mins caminado de la Catedral. El cuarto muy limpio, definitivamente nos quedaríamos aquí de nuevo, 😊
Stayed 3 nights in Aug 2025

10/10 Excellent

Pascual, Van Nuys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable desde que llegas el hotel muy pacifico muy limpio volvere a hospedarme ahi en septiembre
Stayed 4 nights in Aug 2025

6/10 Okay

Stephen

Liked: Staff & service, property conditions & facilities
Property ok. Had to leave hotel and cancel reservation after 1day. Did not refund balance. Checked with booking agent and they never responded to booking agent for refund after 4 days of attempts.
Stayed 9 nights in Aug 2025

10/10 Excellent

Reyna

Stayed 1 night in Aug 2025

8/10 Good

David Antonio Alvarez, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a bit small and I tried to contact the property before check in, it was nearly impossible. I called 3 times and got no response, sent messages and got no response.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edgar Yair

Stayed 2 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

8/10 Good

Rodrigo, El Paso

Stayed 2 nights in Aug 2025