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Hard Rock Hotel Guadalajara

4.0 star property

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Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Property video
2 bars/lounges, poolside bar
Lobby
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Place, National Chamber of Commerce
    ‪9 min walk‬
  • Place, La Gran Plaza Fashion Mall
    ‪12 min walk‬
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪2 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Room

Free minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(130 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(47 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

9.2 out of 10
Wonderful
(34 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

7.4 out of 10
Good
(6 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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4.6 out of 5, Wonderful, 4,274 reviews
The price is €124
includes taxes & fees
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About this property

Hard Rock Hotel Guadalajara

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and safes. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hard Rock Hotel Guadalajara. During your stay, you'll be connected to the convention center, and just a quick walk from National Chamber of Commerce. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, reflexology, or body scrubs at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Minerva Roundabout and 5 minutes from Expo Guadalajara
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.
Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1400 per pet (varies based on length of stay), plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1400 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Hard Rock Hotel Guadalajara offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1909 out of 2670 reviews
Rating 8 - Good. 392 out of 2670 reviews
Rating 6 - Okay. 199 out of 2670 reviews
Rating 4 - Poor. 93 out of 2670 reviews
Rating 2 - Terrible. 77 out of 2670 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nallely

Liked: Staff & service
Disliked: Property conditions & facilities
I always stay here. This stay, however, one of the rooms I booked had
Stayed 1 night in Dec 2025

10/10 Excellent

Yanet

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Very pleasant stay !
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

4/10 Poor

Omar

Stayed 1 night in Nov 2025

8/10 Good

Yelena A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, el desayuno buffet muy rico. Mi unico problema fue cin la limpieza del baño estaba un poco sucio para mi es indispensable que un baño en um hotel este impecable.
Stayed 1 night in Dec 2025

10/10 Excellent

Hamish

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good. Great stuff very friendly. Will be back
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2025

10/10 Excellent

Juana

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very warming
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Outdoor pool | Breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

JASON

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

Mariajose

Liked: Cleanliness, property conditions & facilities
Great environment
Stayed 4 nights in Nov 2025

6/10 Okay

Abraham

Stayed 4 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanest and good customer service
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!!!! Wonderful Hotel, staff was very friendly and accommodating. Restaurants were great, food was delicious, very impressed with overall experience. A++++
Stayed 3 nights in Nov 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

10/10 Excellent

hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services everyone is always courteous and friendly. Good vibe
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel, Buford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel is amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Paola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed, non walking areas near by, too much traffic around the hotel.
Stayed 3 nights in Nov 2025

8/10 Good

Sheryl

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was fairly spotless. Staff was courteous and assisted with my wheelchair needs. Bar staff and buffet waitstaff was most attentive.
Stayed 2 nights in Nov 2025

10/10 Excellent

William, Lufkin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful; architecture modern and unique. Clean, spotless room, amenities and pool. Great restaurants, live music on Friday-Saturday with American rock favorites. Super courteous staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view and nice place
Stayed 3 nights in Nov 2025

10/10 Excellent

misael chavez

Stayed 2 nights in Nov 2025

4/10 Poor

James, Chula vista

Disliked: Cleanliness, amenities, property conditions & facilities
Unfriendly staff
Stayed 2 nights in Oct 2025