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Holiday Inn Guadalajara Expo by IHG

3.5 star property

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Photo gallery for Holiday Inn Guadalajara Expo by IHG

A covered outdoor seating area with tables and chairs, surrounded by a garden with large trees and plants.
Exterior
A gym with treadmills, elliptical machines, and weight equipment.
A bar area with a pool table, bar stools, and a bar counter.
A buffet with various baked goods and fruits.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Lopez Mateos No. 2500, on the corner of Mariano Otero, Zapopan, JAL, 45050
  • Place, Galleries Theater
    ‪5 min walk‬
  • Place, Plaza del Sol
    ‪5 min walk‬
  • Place, Expo Guadalajara
    ‪6 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

A hotel room with two beds, a desk, a chair, and a window with a city view.

Standard Room, 2 Queen Beds, City View (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with a city view.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk with a lamp, a chair, and a view of a cityscape through a window.

Standard Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with a city view.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Pool Access, Pool View

A bathroom with a marble countertop, a sink, a toilet, and a mirror.

Standard Room, 1 King Bed, Pool Access, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Pool View

A bathroom with a marble countertop, a sink, a toilet, and a mirror.

Standard Room, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, a chair, and a window with a city view.

Standard Room, 2 Double Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Pool Access, Pool View

A hotel room with two beds, a desk, a chair, and a window with a city view.

Standard Room, 2 Double Beds, Pool Access, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Pool View

A hotel room with two beds, a desk, a chair, and a window with a city view.

Standard Room, 2 Double Beds, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

A hotel room with two beds, a desk, a chair, and a window with a city view.

Standard Room, 2 Double Beds, Balcony, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, and a window with a city view.

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

A hotel room with a large bed, a nightstand with a phone, a blue armchair, and wall-mounted lights.

Standard Room, 1 King Bed, Balcony, Pool View

9.0 out of 10
Wonderful
(15 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View (High Floor)

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with a city view.

Standard Room, 1 King Bed, City View (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a window with a city view.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(21 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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The price is €92
includes taxes & fees
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About this property

Holiday Inn Guadalajara Expo by IHG

Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.
Holiday Inn Guadalajara Expo by IHG offers 122 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Guadalajara Expo by IHG. During your stay, you're just a quick walk from Plaza del Sol. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a meal at the cafĂ© or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 6 minutes by foot from Plaza del Sol and a 2-minute drive from Expo Guadalajara
Holiday Inn Guadalajara Expo by IHG offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 17 meeting rooms. Event space at this hotel measures 1 square feet (0 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Guadalajara Expo by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Zapopan hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 12:30 PM.
Restaurant La Fuente - This restaurant serves breakfast, lunch, and dinner. Open select days.
El Kiosco - This café specializes in Mexican cuisine and serves breakfast and lunch. Open daily.
La Jima - Onsite lobby lounge. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (MXN 60 per night)
  • Valet parking on site (MXN 60 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 425 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • El Kiosco
  • La Jima
  • Restaurant La Fuente

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1 square foot of conference space
  • 17 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 425 per person
  • Uncovered self parking fee: MXN 60 per night
  • Valet parking fee: MXN 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Guadalajara
Crowne Plaza Hotel Guadalajara
Guadalajara Crowne Plaza
Crowne Plaza Guadalajara Hotel Guadalajara
Holiday Inn Guadalajara Expo
Holiday Guadalajara Expo

Holiday Inn Guadalajara Expo by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 999 reviews
Rating 8 - Good. 277 out of 999 reviews
Rating 6 - Okay. 126 out of 999 reviews
Rating 4 - Poor. 72 out of 999 reviews
Rating 2 - Terrible. 52 out of 999 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JOSE DE JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service
Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, room really nice breakfast and a good location
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The locations was great.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/bed/pillows were very comfortable. The pool itself is too small for swimming lengths, but the pool area is really pleasant. The area has lots of restaurant options and shopping. Staff at the hotel is nice, breakfast is very good but other restaurant is just so-so.
Stayed 7 nights in Sep 2025
Verified review

2/10 Terrible

ricardo

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel looked abandoned- decrepit
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Syed

Bathroom shower drain was 90% plugged, shower towels were hard. Staff was very friendly, professional and courteous
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Javier Padilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok Bye
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was beautiful! The pool is very nice and the trees was a scenes out of a movie
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

JORGE EDGAR

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good value for the price. I stay there often.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Expo

The hotel is wonderful it’s very clean and I got very spacious room to enjoy the washroom has a lot space and was clean that I get you to enjoy showering there Excellent service overall
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Javier Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Glenn

Liked: Staff & service, amenities
The hotel was mostly clean with a helpful front desk. The area around the pool is beautiful. The dinner dining/bar area is nicely appointed, but the large screen TVs compromises the idea of fine dining. The separate breakfast area is bright and airy and provides a nice buffet. Both eating areas are staffed with friendly and helpful waiters. All that said, the hotel is not the old Crown Plaza of yore, which was cleaner, more richly staffed, and had a generally brighter feel. The hotel now shows signs of being run down and not adequately cared for.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very nice, however you need to keep an eye on the waiter at the restaurant in the night shift.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Leticia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Having a place for medium size reunions and place to stay in the same spot was really nice But need a better supervision on cleanliness of the bathroom and smell on the rooms
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beds and sheets were fabulous. The hotel is renovating, some areas are a little tired. Staff was very nice. Kind of midtown near the expo center.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Racso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness
There is two buildings, the old and the new one. I stayed in the old one, it is fine. Close to the pool area which is nice.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Oscar Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean the only thing they didn’t have a refrigerator
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Crystal

Liked: Property conditions & facilities
Good
Stayed 1 night in Aug 2024