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Hotel Casino Plaza

3.5 star property

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Photo gallery for Hotel Casino Plaza

Suite, Non Smoking
Reception
TV
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Pedro Moreno No.726, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪9 min walk‬
  • Place, Degollado Theater
    ‪12 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪56 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking

Executive Double Room, Non Smoking

9.4 out of 10
Exceptional
(56 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Single Room, Non Smoking

Executive Single Room, Non Smoking

Executive Single Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

Single Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

Quadruple Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • Free Wi-Fi

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Front of property
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includes taxes & fees
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About this property

Hotel Casino Plaza

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a business center, and conference space.
Hotel Casino Plaza offers 65 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Casino Plaza. During your stay, you're just a quick walk from Guadalajara Cathedral. You'll find features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Los Alcatraces
  • Buffet breakfast served weekends for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the central location
  • 9 minutes by foot from Guadalajara Cathedral and a 2-minute drive from Avienda Chapultepec
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Casino Plaza. Free valet parking is available.

This 3.5-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:30 AM.
Los Alcatraces - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 195 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Alcatraces

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 43 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casino Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 190.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 195 for adults and MXN 180 for children
  • Rollaway bed fee: MXN 190.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casino Plaza
Casino Plaza Guadalajara
Hotel Casino Plaza
Hotel Casino Plaza Guadalajara
Plaza Hotel Guadalajara
Hotel Casino Plaza Hotel
Hotel Casino Plaza Guadalajara
Hotel Casino Plaza Hotel Guadalajara

Hotel Casino Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1000 reviews
Rating 8 - Good. 198 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service
Excelent location, near of interest points like musseums , bars, restaurants, churchs , etc.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Stephen

Liked: Staff & service
Staff very friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deyanira

Liked: Cleanliness, amenities, property conditions & facilities
What I loved about this hotel was that the room was ready when I got there, also the room was very clean. Staff were very friendly and helpful. Food was good too.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
everything was great: Clean rooms, friendly staff, fast check in procedures
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Very nice hotel, clean, close to main sites, quiet at night, safe area, etc. I would definitely go back.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dicsan

Liked: Cleanliness, amenities
Thank you Expedia for the excellent opportunity to stay and the Hotel Plaza Casino excellent staff Clean Room
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, property conditions & facilities
Clean roon and friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Always a favorite
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

samuel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and really nice room comfy beds and very friendly front desk people who helped with any and all issues, highly recommend
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
I been few times in this hotel. And is very clean and modern. The food at the restaurant it’s very good. And the staff are always nice.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast menu is varied and fresh. The attention very good. Excellent cleanliness too. One of the best options to stay with excellent service by all the staff.
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Oscar

G. E
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mayra dolores

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, and the fact the train station its very close by, and a convenient oxxo store.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable place, simple but works for me. The guadalajara city is beautifull and the hotel have an excelent location
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
quiet
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
It was clean. The bed squeaked every time I turned or sat down
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quiet and centrally located hotel with parking. The only friendly staff I had met was Alondra, who was a housekeeper. The entire time I was there, not a single acknowledgement from anyone during the morning, afternoon or in the evening. They were either on their phone, on the computer or talking to their fellow co-workers. The property was kept clean and Alondra did a great job of cleaning my room. Location is great! Near the Juarez Station and a decent 15 min walk to El Centro. Lots of restaurants and shops nearby. I would have given this property a 5 star if not for the unfriendly front desk staff.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Adrian Gerardo

Liked: Cleanliness, amenities
Friendly staff. Buffet was good. Spacious room.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay and very friendly staff
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Tao

Liked: Cleanliness, staff & service, room comfort
Location is great. Staff very friendly. Showers are a bit low pressure with slow hot water.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Pablo

La
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francisco E

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit 👍
Stayed 4 nights in Aug 2024