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Hotel Frances

3.0 star property

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Photo gallery for Hotel Frances

Interior
Interior
Junior Suite
Balcony
Unclassified image, 5 of 81, button

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪2 min walk‬
  • Degollado Theater
    ‪2 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(19 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Suite

Elite Suite

Elite Suite

  • 36 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.4 out of 10
Good
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 36 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

  • Sleeps 8
  • 4 Double Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

7.8 out of 10
Good
(8 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1975)
The price is €65
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Hotel Dali Ejecutivo

About this property

Hotel Frances

Colonial hotel with bars and a 24-hour front desk
A restaurant, 2 bars/lounges, and a refrigerator in a common area are available at this hotel. Other amenities include a meeting room, concierge services, and dry cleaning.
Hotel Frances offers 65 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Frances. During your stay, you're just a quick walk from Guadalajara Cathedral. 2 bars, a restaurant, and breakfast (surcharge) are available.
  • Enjoy a bite to eat at the family restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Guadalajara Cathedral and a 3-minute drive from Avienda Chapultepec
  • Airport drop-off and local-area shuttle service available for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A meeting room and limo/town car service are available.

A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Frances. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to noon.
El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Frances

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Jorge, Grand Terrace

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friday & Saturday night live music
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfonso

Stayed 1 night in Mar 2025

8/10 Good

betty, Yellowhead County

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very old but that’s part of its charm. Not sure I liked the fact that we didn’t have a window in our room. A window could be needed for emergencies and to let in fresh air. Room was stuffy
Stayed 2 nights in Mar 2025

8/10 Good

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay… it was comfortable and entertaining… can’t wait to come back!!!
Stayed 5 nights in Feb 2025

10/10 Excellent

KARINA

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Pedro

Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

delia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great location

We stay here because of the Great location, but the room is outdated, very small room and the bathroom was extremely tight. If you’re tall your knees would most likely touch the sink, we had to squeeze to shower. Shower needed a good scrub and very low pressure with the hot water. The hot water was actually warm. Since we like the location we most likely be back but will stay in a bigger room
Stayed 4 nights in Feb 2025

10/10 Excellent

Gordon, Salmon Arm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, amenities
Internet did not work. Checking in was bit chaotic. The lobby is nice. Not a bad stay for the price overall
Stayed 1 night in Jan 2025

6/10 Okay

Roberto

Travelled with partner
Strong smells to bathroom deodorant, horrible WiFi connection.
Stayed 2 nights in Jan 2025

6/10 Okay

Howard

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,walking distance to the center Guadalajara
Stayed 2 nights in Jan 2025

4/10 Poor

Abel, Cathedral City

Travelled with group
Disliked: Amenities, property conditions & facilities
Great location (Centro) well, it is the oldest hotel in the city and built in 1600’s. Hard beds, bad Wi-Fi, remotes for TV & Air 2 ft from the wall😛 No heating, lots of noise in the evening. Till 10 or 11pm No early siestas 😝 2 of the 3 nights events in the lobby. No refrigerator. For takeouts. But inexpensive. (Under$50) Just my point of view Platinum member (Expedia)
Stayed 1 night in Jan 2025

4/10 Poor

Maite, Santa Cruz

Disliked: Cleanliness, amenities, property conditions & facilities
There are theee things that you might like, the lobby is decent looking, the customer service front desk and bar tender we’re nice people, and the the solo singer, Pablo and the Mariachi on Fridays Saturdays. Other than that it’s soooo disappointing because the structure inside has so much potential if the owners out some money into renovating this place; but instead certain areas of the wood floor are chipped away and or broken!! The ladies bathroom by the lobby were discussing and from the most cheap motel out there, not cool at all but what’s one going to expect if the one in my room had no closed ceiling, cracked and sort of clogged toilet, crappy shower with a crappy shower curtain. From the get go, the attendant who took me to my room knew the telephone was not working and he never made an attempt to send someone to fix it!! Truly disappointing and poor customer service in this instance. To summarize, the worst hotel I’ve stayed in. I you can, stay away from this place it’s totally not worth your money!!
Stayed 4 nights in Jan 2025

8/10 Good

Jesus Jr

Stayed 1 night in Jan 2025

6/10 Okay

Jose

Stayed 2 nights in Jan 2025

2/10 Terrible

Ralph

Travelled with group
Disliked: Staff & service, property conditions & facilities
Playing on the 'rustic' setting only goes so far crappy internet, lobby light's are out in the morning. Wouldn't recommend.
Stayed 3 nights in Jan 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Internet often not working
Stayed 3 nights in Jan 2025

2/10 Terrible

Nancy

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows.
Stayed 2 nights in Jan 2025

6/10 Okay

Lola

Liked: Staff & service
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Stayed 3 nights in Jan 2025