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Hotel Frances

3.0 star property

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Interior
Interior
Interior
2 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Degollado Theater
    ‪2 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(27 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

8.2 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

7.4 out of 10
Good
(11 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room Standard

Individually furnished, desk, laptop workspace

Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 26 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Elite Suite

Elite Suite

Elite Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace

Single Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace

Triple Room Standard

  • 18 sq m
  • Sleeps 3

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace

Quadruple Suite

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4

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About this property

Hotel Frances

A restaurant, 2 bars/lounges, and a refrigerator in a common area are available at this hotel. Other amenities include a meeting room, concierge services, and dry cleaning.
Hotel Frances offers 65 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Frances. During your stay, you're just a quick walk from Guadalajara Cathedral. 2 bars, a restaurant, and breakfast (surcharge) are available.
  • Enjoy a bite to eat at the family restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Guadalajara Cathedral and a 3-minute drive from Avienda Chapultepec
  • Airport drop-off and local-area shuttle service available for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A meeting room and limo/town car service are available.

A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Frances. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to noon.
El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Frances

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 440 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Great location. At the centro and also close to the train. Very clean and comfortable room. The staff were extremely nice and friendly.
Stayed 3 nights in Jan 2026

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator not working, bathrooms are terrible. Will not stay here again
Stayed 2 nights in Jan 2026

6/10 Okay

Arminda

Travelled with family
Liked: Cleanliness
The hotel is beautiful and clean. What you’d expect for a historical building. However, it was listed as having an elevator. When we arrived we were told that the elevator has not been working for almost 3 weeks since they are waiting for a part that is coming in from Italy. I had my 83 year old mother and handicapped brother going up and down the stairs for two days. Not sure if this is Expedias fault for not updating the listing or the hotel’s.
Stayed 2 nights in Jan 2026

10/10 Excellent

Martin

Stayed 1 night in Jan 2026

4/10 Poor

Jessica

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevator was broken, and we had to take the stars for the days we stayed. We were on the 4th floor, with an upstairs bar, on one of the nights there was a mariachi playing outside of our room until 1am. Hotel gave us no warring
Stayed 3 nights in Jan 2026

6/10 Okay

Jesus Jr

Stayed 2 nights in Jan 2026

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service
Staff very very attentive and looked free us well.
Taken from the rooftop terraza
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Our stay was amazing in this historic hotel. The staff was super friendly and made us feel welcomed and at home. The amenities and the cleanliness was excellent as well. I will definitely be returning soon.
Stayed 2 nights in Jan 2026

4/10 Poor

Julio, Irving

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heavy mattress
Stayed 1 night in Jan 2026

10/10 Excellent

Hugo

Stayed 1 night in Jan 2026

2/10 Terrible

CATHY

Disliked: Cleanliness, amenities, property conditions & facilities
I booked a room with 2 beds. The room only had one bed. The Hotel Frances was full so we had to go find another room. We were charged anyway. Exedia.com can not be trusted. Unless I am refunded this week I will be letting Facebook, etc know
Stayed 3 nights in Jan 2026

6/10 Okay

Hector

Staff very nice. Hotel is beautiful, rooms are rough. Roof top and Mariachi great. Rooms might be good for some local standards. Those from USA, go somewhere else. I hate to complain, but when there are car fresheners in the bathroom....
Stayed 7 nights in Jan 2026

8/10 Good

Veronica, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was nice.
Stayed 1 night in Dec 2025

6/10 Okay

Luis F.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very nice and provided great service. Room space was very small specially the bathroom and shower. Towels were very thin. Elevator was out of service multiple times.
Stayed 12 nights in Dec 2025

10/10 Excellent

Romualdo, Houston

Stayed 2 nights in Dec 2025

6/10 Okay

Enrique

Liked: Cleanliness, property conditions & facilities
The elevator was not working. It was hard for my brother taking the stairs.
Stayed 1 night in Dec 2025

4/10 Poor

Hilda

Stayed 2 nights in Dec 2025

8/10 Good

sandra

Stayed 1 night in Dec 2025

2/10 Terrible

Daisy

Stayed 1 night in Dec 2025

10/10 Excellent

Efrain

Stayed 2 nights in Dec 2025

2/10 Terrible

Maricela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had to check out because elevator was not working and my mom uses a wheelchair. I need my money to be reimbursed for the hotel Frances.
Stayed 1 night in Dec 2025

2/10 Terrible

Rodolfo

Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra, Arvada

Liked: Cleanliness
Stayed 3 nights in Dec 2025

6/10 Okay

Christine

Stayed 3 nights in Dec 2025