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Gran Hotel Galerias Plaza

2.5 star property

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Photo gallery for Gran Hotel Galerias Plaza

Four beds with white bedding and red accents, a wooden headboard, and a ceiling fan.
Bathroom features a shower, shower curtain, and tiled walls.
Two single beds with wooden headboards and red accent pillows, set against a dark-colored wall with colorful artwork.
Relax in this inviting space with a black sofa, brown sofa, and a small table, perfect for unwinding.
Relax in this cozy space with a black leather sofa, armchair, and coffee table, surrounded by a vibrant wall and a view of the outside.

Reviews

3.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Alvaro Obregon 229, Colonia San Juan de Dios, Guadalajara, JAL, 44360
  • Hospicio Cabanas
    ‪3 min walk‬
  • Degollado Theater
    ‪10 min walk‬
  • Guadalajara Cathedral
    ‪12 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room

Four beds with white bedding and red accents, a wooden headboard, and a ceiling fan.

Family Room

  • 31 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Two single beds with wooden headboards and red accent pillows, set against a dark-colored wall with colorful artwork.

Standard Room, 2 Queen Beds

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Cozy retreat with a single bed, nightstand, and mirror, plus a ceiling fan for ventilation.

Standard Room

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Gran Hotel Galerias Plaza

Hotel with a 24-hour front desk, near Guadalajara Cathedral
A 24-hour front desk and free WiFi in public areas are available at this hotel.
Gran Hotel Galerias Plaza offers 36 accommodations. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

During your stay at Gran Hotel Galerias Plaza, you're just a quick walk from Mercado Libertad. Features include free WiFi in public areas.
  • Free WiFi in some public areas
  • 13 minutes by foot from Guadalajara Cathedral and a 4-minute drive from Applicant Service Center
Public spaces have free WiFi.

Smoking is allowed in designated areas at this Guadalajara hotel.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 7:30 AM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Hotel Galerias Plaza

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Gran Galerias Plaza
Hotel Galerias Plaza
Gran Hotel Galerías Plaza
OYO Gran Hotel Galerias Plaza
Gran Hotel Galerias Plaza Hotel
Gran Hotel Galerias Plaza Guadalajara
Gran Hotel Galerias Plaza Hotel Guadalajara

Gran Hotel Galerias Plaza Reviews

Reviews

3.4
Rating 10 - Excellent. 7 out of 118 reviews
Rating 8 - Good. 5 out of 118 reviews
Rating 6 - Okay. 12 out of 118 reviews
Rating 4 - Poor. 10 out of 118 reviews
Rating 2 - Terrible. 84 out of 118 reviews

3.4/10

Cleanliness

3.8/10

Staff & service

3.2/10

Amenities

3.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I've ever stayed in. They have a roach infestation, bed bug infestation, smells like industrial paint and cigarettes. Nothing works and terrible service. False advertisement, looks nothing like the pictures.
Stayed 8 nights in Mar 2025

10/10 Excellent

Martina

Stayed 1 night in Apr 2025

2/10 Terrible

Jose

Stayed 1 night in Mar 2025

2/10 Terrible

Karla

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar no se parece nada a las fotos que muestran.. ese lugar se mira que la gente ahí vive y en pésimas condiciones, super inseguro, el baño no servía ni la puerta ni el inhodoro, sin papel de baño y todo el lugar apestaba, no cuentan con wifi, los malandros ya van incluidos (así que no pagarás extra por ellos), eso sí.. la recepcionista muy amable que hasta un churro de mota nos ofreció El check in y check out lo manejan solo en una libretita y te dan la llave de tu cuarto ya que le sacan copia ellos Obviamente nos fuimos y no nos quedamos ni un a sola noche solo como hora y media en lo que encontrabamos otro hotel para irnos (hr y media en la que nunca llegaron las llaves de nuestros cuartos), y no reembolsaron nada
Stayed 3 nights in Aug 2024

2/10 Terrible

Karina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worse place to stay
Stayed 1 night in Jul 2024

2/10 Terrible

Marcos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es terrible, no tiene nada que ver con lo que ofrece, mi habitación era un colchón viejo con cubrecama roto y sucio, no me dieron almohadas ni cobija ni sábana el lugar es detestable una completa estafa parece más motel de mala muerte es de verdad desagradable jamás volvería siquiera a considerarlo como una opción
Stayed 1 night in Jun 2024

2/10 Terrible

Jacqueline

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

YANELY DE LA CARIDAD

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un desastre total. Las fotos de la web nada que ver con la realidad. Deberian prohibirle alquilar ese desastre. Mal olor, roto, sucio. Desastre!
Stayed 13 nights in Nov 2023

2/10 Terrible

Yolanda

Travelled with family
Disliked: Cleanliness, amenities
There is nothing unique about this place. It is horrid. We walked into our room and literally ran out of there. The neighborhood is one of the sketchiest in Guadalajara. Not what the pictures show at all! The bed sheets were stained with blood the bathroom had no water the hallway was not lit up. It was dark and scary to be honest. The desk clerk was totally unprofessional and not interested in my concerns. Please don’t advertise places like these!’
Stayed 4 nights in Nov 2023

10/10 Excellent

Priscila

Stayed 2 nights in Oct 2023

6/10 Okay

Kevin

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not very well kept, i saw bugs in the property, very unsafe at night.
Stayed 3 nights in Nov 2019

2/10 Terrible

El Espejo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Te estafan y te intentan robar en todo momento
Stayed 1 night in Apr 2025

2/10 Terrible

GIAFFAR

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barat para llegar a dormir solo en invierno no A.C

Buen precio para la habitación pero carece de muchas cosas, agua caliente e Internet
Stayed 2 nights in Mar 2025

2/10 Terrible

Charly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nos decepcionó sin servicio de tv, falta de agua en sanitario, lavabo, regadera sin agua calente, toallas desechas, manchadas, que lastima en verdad. . .
Stayed 3 nights in Mar 2025

2/10 Terrible

GIAFFAR

Stayed 1 night in Mar 2025

4/10 Poor

GIAFFAR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para llegar a dormir y ya

Por el precio pues está bien sólo que a veces no había agua caliente
Stayed 1 night in Mar 2025

4/10 Poor

GIAFFAR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para el precio pues está bien, sólo que no había agua caliente siempre
Stayed 1 night in Mar 2025

2/10 Terrible

ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

javier

Disliked: Cleanliness, staff & service, property conditions & facilities
Es mar muy vieja y sábanas y almohadas sucias
Stayed 1 night in Mar 2025

6/10 Okay

MARINA

Todo bien
Stayed 8 nights in Mar 2025

2/10 Terrible

jose luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

No lo recomiendo
Stayed 1 night in Mar 2025

2/10 Terrible

Luis Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025