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Hotel Gran Casa Xalisco

3.5 star property

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Photo gallery for Hotel Gran Casa Xalisco

In-room safe, desk, laptop workspace, iron/ironing board
Interior entrance
Lobby lounge
Courtyard
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Calle Nicolas Regules # 61, Centro, Guadalajara, JAL, 44100
  • Place, Teatro Diana
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪14 min walk‬
  • Place, Guadalajara Cathedral
    ‪16 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Hot Tub

Superior Suite, 1 King Bed, Hot Tub

Superior Suite, 1 King Bed, Hot Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Loft, 1 King Bed, Hot Tub

In-room safe, desk, laptop workspace, iron/ironing board

Superior Loft, 1 King Bed, Hot Tub

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Studio Suite

Economy Studio Suite

Economy Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Gran Casa Xalisco

Hotel connected to a shopping center in Guadalajara
This hotel features a 24-hour business center, self parking, and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Gran Casa Xalisco offers 10 accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Guadalajara hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

With your stay at Hotel Gran Casa Xalisco, you're connected to a shopping center and just a quick walk from Teatro Diana. You'll find features like free WiFi in public areas, plus a 24-hour business center and dry cleaning service.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Avienda Chapultepec and a few minutes from Guadalajara Cathedral
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A library, a terrace, and tour/ticket assistance are also featured at Hotel Gran Casa Xalisco. The hotel can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Guadalajara hotel.

Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 200 per day)
  • Secured, covered parking on site (MXN 200 per night)
  • Limited on-site self parking

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 200 per night
  • Nearby parking fee: MXN 200 per day (33 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Gran Casa Xalisco Guadalajara
Gran Casa Xalisco Guadalajara
Gran Casa Xalisco
Hotel Gran Casa Xalisco Hotel
Hotel Gran Casa Xalisco Guadalajara
Hotel Gran Casa Xalisco Hotel Guadalajara

Hotel Gran Casa Xalisco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 122 reviews
Rating 8 - Good. 31 out of 122 reviews
Rating 6 - Okay. 20 out of 122 reviews
Rating 4 - Poor. 13 out of 122 reviews
Rating 2 - Terrible. 14 out of 122 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

JESSE, LA MIRADA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First they don't have parking.. so have to look for street parking and the area is not secure, in a side street they rent a space for 200 pesos per night. Very bad attention from the personnel, the worst was when we entered the room smelled horrible we thought was from outside but closed the windows and got the AC and still bad.. we searched and found under the sink a bag of trash from many days.. we asked the receptionist to send the cleaning person and it took more than 45min and just took the bag and left.. no disinfection or anything and next to the trash can were all the dishes... the jacuzzi was old and not very clean.. so overall after the candlelight concert we slept and leave in the morning.. We will not go back there or recommended the place.
Stayed 1 night in Oct 2025

8/10 Good

Martin, Katy

Stayed 2 nights in May 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 3 nights in Mar 2025

2/10 Terrible

Quiterio

Disliked: Staff & service

Would not stay again.

Did not get the room I paid for. When addressed, the lady said she couldn't do anything about it. Is what it is attitude. Not exactly a welcoming side of town either.
Stayed 3 nights in Dec 2024

2/10 Terrible

Rosalba

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience in my life

The beds had hairs on both queen beds.. Gross had to sleep on my towels brought from home…. Took forever to open the door for us to go in..
Stayed 5 nights in Jul 2024

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No customer service at all neither in websites

Awful they phone number is fake no way to contact this hotel and website hotel.com no service neither never use this website
Stayed 3 nights in Jan 2024

4/10 Poor

Isis

Travelled with family
Disliked: Staff & service
.
Stayed 1 night in Jan 2024

8/10 Good

Octavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Gustavo

Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient
Stayed 2 nights in Nov 2023

8/10 Good

Raul

Stayed 1 night in Nov 2023

4/10 Poor

Carlos

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very bad service, there was no shampoo, no hot water, the room door opened without a key.
Stayed 4 nights in Jul 2023

10/10 Excellent

Felipe

Stayed 1 night in Jul 2023

8/10 Good

Samuel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very well located, close to downtown historic district.
Stayed 3 nights in May 2023

8/10 Good

anali

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2023

2/10 Terrible

Claudia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Hotel had no reception when I showed up and therefore couldn't check in. Yet still charged for the night. I called the hotel twice as well as emailed them and no response ever.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020

4/10 Poor

Myrna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beware!!!! No hot water on the shower!!!! It was so freaking cold, such a nightmare. Something so basic should be guaranteed. Check in took forever, and the noise from the bar can be easily heard on the rooms. Not a great experience
Stayed 1 night in Feb 2020

6/10 Okay

SONIA, HAYWARD, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was fantastic, we had to move to a different room due to ceiling leak. The other room was dirty toilet was disgusting.
Stayed 1 night in Oct 2018

6/10 Okay

bross, mexico df

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

an experience

if you are a foodie...this is the place. its on the side of a food market...very famous among the real jalisco people. don't miss torta ahogadas de la bicicleta

8/10 Good

Luis Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La estancia fue muy buena. El hotel no cuenta con estacionamiento, por lo que se contactaron conmigo para aclararme y decirme la tarifa de la pensión, la cual tiene un costó extra si ocupas meter o sacar tu coche después de media noche ($50.00), la cual pagué porque el check out sería por la madrugada. Pero al llegar al hotel, me dijeron que no podía tener acceso al estacionamiento porque estaban grabando, que podía meter el coche hasta después de las 10:00 pm, pero sin decirme donde estaba localizado el estacionamiento, ni con quien ver lo del costo ($200.00) más a parte los $50.00 extras. Al final pague por un servicio que no me pudieron brindar, porque deje el vehículo sobre la calle. También hay la opción de parquímetro electrónico/digital, pero nunca me supieron decir como funcionaba, solo me dijeron que no había y que dejará el coche sobre la calle. El personal de recepción muy disperso para el acceso al hotel, dame indicaciones pero ante el cuestionamiento, daba otras indicaciones o bien, no respondía. Otro punto importante, es que en el jardín tenían fiesta (privada) con música en vivo y el ruido era demasiado, no dejan descansar y/o escuchar la televisión en la habitación; lo cual no deja descansar.
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia Itzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Luis Roberto

Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Stayed 1 night in Aug 2025