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Hotel Olá Chapultepec

2.0 star property

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Photo gallery for Hotel Olá Chapultepec

Reception
Superior Double Room
Front of property
A cozy seating area with a sofa and ottoman arrangement, a wooden wall decoration, and a door with a shoe rack.
Arcade

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
Av. Chapultepec Nte. 20A, Ladrón de Guevara, Americana, Guadalajara, Jal., 44600
  • Place, Avienda Chapultepec
    ‪1 min walk‬
  • Place, Applicant Service Center
    ‪12 min walk‬
  • Place, Minerva Roundabout
    ‪7 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪58 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Hotel Olá Chapultepec

A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a convenience store are onsite. Housekeeping is available on request.
Hotel Olá Chapultepec offers 78 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Hotel Olá Chapultepec. During your stay, you're just a quick walk from Avienda Chapultepec. Free WiFi in public areas, a business center, and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from Avienda Chapultepec and 12 minutes by foot from Applicant Service Center
  • Airport shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and coworking spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and gift shops/newsstands are also featured at Hotel Olá Chapultepec.

This Art Deco Guadalajara hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 220 metres
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Books
  • Library
  • Video library

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Olá Chapultepec

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 500 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Hotel Olá Chapultepec offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Olá
Hotel Olá Chapultepec Hotel
Hotel Olá Chapultepec Guadalajara
Hotel Olá Chapultepec Hotel Guadalajara

Hotel Olá Chapultepec Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 605 out of 835 reviews
Rating 8 - Good. 140 out of 835 reviews
Rating 6 - Okay. 59 out of 835 reviews
Rating 4 - Poor. 17 out of 835 reviews
Rating 2 - Terrible. 14 out of 835 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David D

Liked: Cleanliness, amenities, property conditions & facilities
Very clean , courteous staff, great location
Stayed 8 nights in Jan 2026

10/10 Excellent

Heidi Paloma

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, clean rooms, rapid response from staff, well-equipped. Downside, the parking is across the street and it's a hassle to go from one side to the other with the luggage. We went up a whole flight of stairs with our bags.
Stayed 1 night in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and helpful. The cleaning lady was exceptional. My basic room did NOT have a mini-fridge. Other than that, I was very pleased with my stay. LOCATION was terrific. Good value for your money.
Stayed 11 nights in Jan 2026

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Everything outstanding ...staff...room
Stayed 1 night in Jan 2026

10/10 Excellent

Alfredo, Las Vegas

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Stayed 1 night in Jan 2026

10/10 Excellent

Francisco

Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Courteous staff!
Stayed 4 nights in Dec 2025

10/10 Excellent

Vanessa, Río Rico

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay overall.
Stayed 4 nights in Nov 2025

10/10 Excellent

Zuleika

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and super location, walk to everything! Rooms were clean and housekeeping was amazing! I would stay here again!
Stayed 6 nights in Dec 2025

10/10 Excellent

Aida Griselda

Travelled with family
Todo muy limpio, buen servicio, muy amables, lo recomiendo mucho, esperamos volver pronto
Stayed 1 night in Dec 2025

10/10 Excellent

Adriana

Stayed 1 night in Nov 2025

10/10 Excellent

Sarthak

Liked: Cleanliness, property conditions & facilities
Great location and nice rooms!
Stayed 2 nights in Dec 2025

6/10 Okay

Carlos Alberto

Stayed 1 night in Nov 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cómodo y buena ubicación
Stayed 1 night in Nov 2025

8/10 Good

Raymundo

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

WOO HYUK

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every things ok. Only complaint is lack of soundproof from next door.
Stayed 3 nights in Nov 2025

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a little bit inconvenient, staff is friendly and courteous and responds to your needs immediately
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter, Santa Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our room was clean and the staff was very helpful .
Stayed 2 nights in Oct 2025

10/10 Excellent

Marlene

Stayed 3 nights in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel parking is a little tricky
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

SANDRA MARIALUISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025