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Hotel Portonovo Plaza Centro

3.5 star property

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Photo gallery for Hotel Portonovo Plaza Centro

Two single beds with brown headboards and white bedding, a flat-screen TV, and a desk with a chair and lamp.
Stunning central staircase with glass railing, surrounded by artwork and informational posters.
Welcome to Hotel Portonovo Plaza, where friendly staff are ready to assist with your stay.
Conference room with a large table and six chairs, ideal for meetings and presentations.
Welcome to our reception area, featuring a comfortable sofa and chairs, a reception desk with a computer monitor, and a clock on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
  • Teatro Diana
    ‪9 min walk‬
  • Guadalajara Cathedral
    ‪10 min walk‬
  • Degollado Theater
    ‪10 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Doble

Two single beds with brown headboards and white bedding, a flat-screen TV, and a desk with a chair and lamp.

Superior Doble

8.0 out of 10
Very good
(15 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Relax in this inviting room with a comfortable bed, a small table, and a balcony view.

Standard Queen

7.6 out of 10
Good
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King

  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in our spacious lobby with a central table, comfortable seating, and a reception desk.

Hotel Plaza Genova Centro

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1429)
The price is €37
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Hotel Plaza Genova Centro

About this property

Hotel Portonovo Plaza Centro

Hotel with free valet parking, near Guadalajara Cathedral
This smoke-free hotel features a restaurant, a 24-hour business center, and a business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hotel Portonovo Plaza Centro offers 60 accommodations with complimentary bottled water and irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Portonovo Plaza Centro. During your stay, you're just a quick walk from Plaza de los Mariachis. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • 10 minutes by foot from Guadalajara Cathedral and a 3-minute drive from Avienda Chapultepec
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 150 square feet (14 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portonovo Plaza Centro. Free self parking and valet parking are available.

This 3.5-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Portonovo - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A restaurant

Restaurants on site

  • Portonovo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Hotel Portonovo Plaza Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1006 reviews
Rating 8 - Good. 281 out of 1006 reviews
Rating 6 - Okay. 197 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 83 out of 1006 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

conrado

Business traveller
Disliked: Room comfort

fair

Stayed 4 nights in Apr 2025

10/10 Excellent

Isabel, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The personal was friendly and supportive.
Stayed 1 night in Apr 2025

10/10 Excellent

Isabel, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me pareció estupendo
Stayed 1 night in Apr 2025

10/10 Excellent

Lilia, Salinas

Stayed 2 nights in Jan 2025

10/10 Excellent

Salvador

It's clean and afordable the foos not so good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo fue un proceso muy rápido y fueron muy amables
Stayed 12 nights in Dec 2024

10/10 Excellent

Ricardo

Stayed 6 nights in Dec 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

8/10 Good

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024

10/10 Excellent

Armando

Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Stayed 3 nights in Nov 2024

2/10 Terrible

Armando

Stayed 1 night in Nov 2024

8/10 Good

Mario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

shalva

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Stayed 1 night in Oct 2024

8/10 Good

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024

6/10 Okay

Roberto

Liked: Cleanliness
That room they don’t clean very good
Stayed 3 nights in Oct 2024

2/10 Terrible

Aide

Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó este hotel tuvimos muchos percances si lo solucionaron pero no volvería a quedar allí!!
Stayed 1 night in Sep 2024

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rafael

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Stayed 7 nights in Aug 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024

2/10 Terrible

Elias

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Stayed 6 nights in Jul 2024