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Hotel Portonovo Plaza Guadalajara

3.5 star property

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Photo gallery for Hotel Portonovo Plaza Guadalajara

A reception desk at Hotel Portonovo Plaza with a logo, a vase of flowers, and a sign indicating the reception area.
A business center with a conference table, chairs, and a red cabinet.
A modern interior with a central staircase, a hallway with framed pictures, and a ceiling with recessed lighting.
A lobby with a staircase, two sofas, a reception desk, and a clock.
A hotel room with two beds, a bathroom with a sink, and a shower.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Teatro Diana
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Doble

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Doble

8.2 out of 10
Very good
(22 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Queen

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a framed picture on the wall.

Standard Queen

7.8 out of 10
Good
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior King

A hotel room with a bed, a chair, a small table with a vase of flowers, and a view of the outside.

Superior King

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Superior

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Superior

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room Standard with TV

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard with TV

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room Standard with TV

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Standard with TV

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Portonovo Plaza Guadalajara

This smoke-free hotel features a restaurant, a 24-hour business center, and a business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hotel Portonovo Plaza Guadalajara offers 60 accommodations with complimentary bottled water and irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Portonovo Plaza Guadalajara. During your stay, you're just a quick walk from Plaza de los Mariachis. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • 10 minutes by foot from Guadalajara Cathedral and a 4-minute drive from Avienda Chapultepec
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 150 square feet (14 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portonovo Plaza Guadalajara. Free self parking and valet parking are available.

This 3.5-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Portonovo - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 130 for children
  • A restaurant

Restaurants on site

  • Portonovo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Hotel Portonovo Plaza Guadalajara Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 179 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, amenities
Excelente todo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in May 2024
Verified review

10/10 Excellent

ALICIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Ulises

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Veronica

Disliked: Cleanliness, amenities, property conditions & facilities
Water leaking a lot on the floor in the restroom that came out to the bedroom.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Irving Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Armando

Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Aide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was friendly and supportive.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Maria

Liked: Cleanliness, staff & service
The AC didn’t work well, the bathroom has a terrible odor , they don’t have elevator, the bathroom doesn’t have where to plug my hair dryer . The only good thing it’s the location.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Salvador

It's clean and afordable the foos not so good for the price
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Jorge Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY here unless you want to get sick. As soon as we walked into our room, the MUSTY smell hits you like a bat in the face. What do you know to our surprise the bathroom ceiling was full of MOLD.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

jose luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
...... #$&@*
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Sandra noemi

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Rafael

Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Stayed 7 nights in Aug 2024
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Ok
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Sinermac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 5 nights in Nov 2024
Verified review

6/10 Okay

Roberto

Liked: Cleanliness
That room they don’t clean very good
Stayed 3 nights in Oct 2024