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Hotel Suites Del Real

3.0 star property

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Outdoor pool
Standard Room
TV
Reception
Standard Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Av. Lopez Mateos Sur , Fracc. La Calma, 5045, Zapopan, JAL, 45070
  • Place, Plaza del Sol
    ‪8 min drive‬
  • Place, Galleries Theater
    ‪8 min drive‬
  • Place, Majestic Casino
    ‪8 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Reception
Áurea Hotel & Suites
Zapopan
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,380 reviews
The price is €54
includes taxes & fees
28 Jun - 29 Jun
Áurea Hotel & Suites

About this property

Hotel Suites Del Real

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Hotel Suites Del Real offers 75 accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Suites Del Real, you'll be within walking distance of Plaza del Sol. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, conference space, and a terrace
  • Just a 3-minute drive from Plaza del Sol and a few minutes from Expo Guadalajara
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and dry cleaning/laundry services are also featured at Hotel Suites Del Real. Free self parking is available.

This 3-star Zapopan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 9:00 AM to noon.
Del Real - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Del Real

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.

Property is also known as

Hotel Suites Real Zapopan
Suites Real Zapopan
Suites del Real
Hotel Suites Del Real Hotel
Hotel Suites Del Real Zapopan
Hotel Suites Del Real Hotel Zapopan

Hotel Suites Del Real Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 302 reviews
Rating 8 - Good. 104 out of 302 reviews
Rating 6 - Okay. 63 out of 302 reviews
Rating 4 - Poor. 32 out of 302 reviews
Rating 2 - Terrible. 23 out of 302 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
La primera habitación que s me asigno, tenemos a un olor a humedad y el mueble que servía de tocador estaba muy maltratado. Solicite un cambio y me dieron una habitación mejor, no olua a humedad, el tocador estaba en buenas condiciones pero las cortinas gruesas no se podían recorrer ni para cerrarlas ni para abrirlas.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Pésima atención, no respetaron a mi visita, no le permitieron pasar a pesar de que se pago por dos personas !!! cuando voy a regresar????????JAMAS… al contrario voy a dar mala recomendación.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 5 nights in May 2021
Verified

2/10 Terrible

Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad bad

No ????
Stayed 3 nights in May 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Deberían tener más atención en la limpieza y más por lo del COVID ya que ni siquiera limpiaron el buró el segundo día, solo tendieron cama y pusieron toallas. No hay sillas para sentarse en el área de alberca, claro que deberían tener sana distancia pero se me hace incómodo sentarse en el piso
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stancia

Muy comoda la estancia, solo quecasi no salio agua caliente
Stayed 1 night in Apr 2021
Verified

8/10 Good

DARWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cambien regaderas y todo estará bien

Bien hotel. En buena zona. Buenos precios. Solo cuentan con regaderas antiguas y poco confortables
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Antonio

ALBERCA

En el área de alberca se encontraba un grupo de aproximadamente 10 personas adultas entre hombres y mujeres ingiriendo bebidas embriagantes, escandalizando, con un lenguaje vulgar , música con alto volumen , no obstante que había familias y niños pequeños en la misma área. Sin que nadie del personal de seguridad les llamará la atención.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, but would have liked to have a mini fridge to kept my beverage cold
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, el servicio que me dieron, por precio que pague, no se puede exigir de más
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Hotel personnel, particularly the room service delivery staff and cleaning staff were exceptionally nice and courteous
Stayed 3 nights in Jan 2021
Verified

8/10 Good

JoséAnzaldo

Liked: Cleanliness, amenities, property conditions & facilities
El establecimiento es bueno pero sería mejor si el personal fuera más atento, pacen robots.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Karla Edith

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, el restaurante muy rico todo
Stayed 1 night in Nov 2020
Verified

4/10 Poor

ingmoedano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en muy malas condiciones de mantenimiento, lo cual le da el aspecto de sucio y descuidado, los extractores de aire en los baños están saturados de tierra, las puertas de habitaciones están golpeadas, no tiene chapa de seguridad por dentro, el estacionamiento que ofrecen como parte del hotel esta fuera del mismo en la calle y sin correcta iluminación, ni cámaras de seguridad. Falta cordialidad y amabilidad en el trato por parte del personal de hotel. Deben encontrar formas de uso de la alberca en esta etapa de contingencia, recomiendo reserva de la misma. La única persona amable y rescatable del hotel es el mesero de su restaurante, quien es muy amable; pero el hotel no le da los recursos necesarios para trabajar, no teniendo los alimentos completos que ofrecen como desayuno... quieres tocino no hay, quieres pan, no hay, quieres jugo esta viejo, quieres fruta, solo hay papaya,... no, no es verdad ya no hay papaya.
Stayed 2 nights in Nov 2020
Verified

4/10 Poor

Mel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is old, equipment and facilities are old and in poor shape, poor hot water supply, dirty and health questionable bed sheets. Smell of dirty socks coming from bed. Found what appeared to be a small snake in the shower.
Stayed 5 nights in Oct 2020
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corta estancia pero muy agradable muy buen hotel el personal todo
Stayed 1 night in Aug 2020
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Jul 2020
Verified

8/10 Good

IgarSevilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto que si tiene estacionamiento privado no me ofrecieran el servicio ya que mi vehículo quedo en la avenida principal y existe el riesgo que te lo puedan abrir. Felicidades al Restaurante el mesero del turno matutino con una actitud muy agradable y siempre al pendiente de lo que el cliente requiera.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Enrique

Liked: Cleanliness, staff & service, room comfort

detalles de estadia

les falta mantenimiento, en la puerta se traba mucho la chapa y tardaba en abrir, la mezcladora del lavabo casi no salía agua fría.
Stayed 4 nights in Mar 2020
Verified

8/10 Good

José Octavio

Liked: Staff & service, property conditions & facilities, room comfort

Climaticen la alberca

Todo muy bien, limpieza, comida buena en el restaurante, solo sugeriría que climatizaran la alberca, el agua estaba súper helada, sólo ese detalle
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El colchón aguado. Limpio el cuarto y hotel en general y en el restaurante los meseros con una actitud de servicio excelente
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
falta de instalaciones y servicios, no tienen control remoto ni para la TV ni para el aire acondicionado
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Lisbia Artemisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estancias en Hotel Suites del Real. Personal amable, instalaciones limpias y seguras.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay buen servicio, instalaciones limpias, buen precio.
Stayed 1 night in Jan 2020