Hotel Suites Del Real

3.0 star property

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Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Suites Del Real

Hotel with free parking, near Plaza del Sol
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Hotel Suites Del Real offers 75 accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Suites Del Real, you'll be within walking distance of Plaza del Sol. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, conference space, and a terrace
  • Just a 4-minute drive from Expo Guadalajara and a few minutes from Plaza del Sol
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and dry cleaning/laundry services are also featured at Hotel Suites Del Real. Free self parking is available.

This 3-star Zapopan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 9:00 AM to noon.
Del Real - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Del Real

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.

Property is also known as

Hotel Suites Real Zapopan
Suites Real Zapopan
Suites del Real
Hotel Suites Del Real Hotel
Hotel Suites Del Real Zapopan
Hotel Suites Del Real Hotel Zapopan

Hotel Suites Del Real Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 302 reviews
Rating 8 - Good. 104 out of 302 reviews
Rating 6 - Okay. 63 out of 302 reviews
Rating 4 - Poor. 32 out of 302 reviews
Rating 2 - Terrible. 23 out of 302 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 5 nights in May 2021

2/10 Terrible

Francisco

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad bad

No ????
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, but would have liked to have a mini fridge to kept my beverage cold
Stayed 1 night in Mar 2021

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Hotel personnel, particularly the room service delivery staff and cleaning staff were exceptionally nice and courteous
Stayed 3 nights in Jan 2021

4/10 Poor

Mel, Pomona, CA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is old, equipment and facilities are old and in poor shape, poor hot water supply, dirty and health questionable bed sheets. Smell of dirty socks coming from bed. Found what appeared to be a small snake in the shower.
Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

ANTHONY

Disliked: Staff & service, property conditions & facilities

Buyer beware!

We where pretty disappointed this time around. The hotel deteriorated alot since last year. We enjoyed it last year. But this time there was mold on the walls of the room, rusty shower head, the front desk staff was horribly rude. And the included breakfast was eggs, beans and tortillas the whole week! Dont think we will be back.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a small hotel, super affordable and great customer services.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good. Lots of options. The only bad part was all night long there were employees outside drijking and talking loud
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place for the price should be a 4-5star.

Best choice for the prices i don’t know why it’s only a 3star it felt more like 4 or 4.5 star. Better breakfast then any other 4-5star hotel I’ve stayed at. Room had everything you needed for the prices.. well recommended
Stayed 1 night in Jan 2019

2/10 Terrible

Alan, San Diego

Disliked: Cleanliness, staff & service
We showed up after midnight & greeted by Miguel who got us change for the taxi, beyond that he was no help. The lobby looked worn down & dated. My wife asked we could pay 1 night. We weren't sure if we were staying an extra night. Miguel said "NO." It was an booked online, so we HAD to pay for both nights. We were tired & didn't feel like arguing. Miguel told security to escort us. We said it wasnt necessary & we could find our way. Not possible because the power was turned off to the hallways after midnight & NO way of turning it ON. What's going on? What if there was a fire or an emergency? No response, just a blank looks from Miguel & security. Safty out the door. The security lighted our way down the hallway with his flashlight. We reached stairwell to the second floor. I asked for the elevator. He said they don't have one because it's a 2 story hotel. I'm a disabled veteran & shouldn't be carring my suitcases. Any help offered... Nope just more blank looks. When we reached our door, the security guard stood by looking at me... O no, no tip for you my friend. We look in our room & it was dingy, drab, dirty and stale. We lay our luggage on the bed & look around. Floors were dusty. Lip prints on the mirror with writing. Dirty curtains. Smudges on the walls. Finger prints and water marks on the bathroom mirror. Dingy shower. Sheets smelled clean, or at least we hope they are. Reply back from Expedia, we are sorry and we'll tell our future customers about it. OMG.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Aug 2018

10/10 Excellent

Andrescan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good for the price

The hotel is well maintained, clean and spacious. The staff is friendly and professional. The food is good and not too expensive. Overall is a very good hotel and it is inexpensive.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

sergio, san diego ca

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Close to main intersection

Nice pool ,large bathroom but bathroom has mold on ceiling leeks water from shower and sink found some mold in closet also there’s no heating , old ac
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I keep coming back

Pros: The rooms are big and comfortable, the staff is friendly and courteous, the breakfast is great not to mention the friendly supervisor and waiter. The hotel hallways and parking areas are always under surveillance. Cons: We had to ask for more towels practically every morning. The shower was clogged and it takes a lot of time to get hot water out of it. There was a leak in the toilet that kept the bathroom floor wet.
Stayed 7 nights in Jun 2017

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, staff very friendly specially at the restaurant. Beds are a bit old and squeaky..

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay! Modest but sufficient!

Our stay was enjoyable overall. Its not a Hilton. But clean and a great value hotel. Restaurant had very good food also inexpensive. Rooms where modest but clean and comfortable. Staff was friendly. Location was a bit far from tourist attractions but a mall and restaurants close by. Uber was also convenient and inexpensive from there. Pool area was great although we were disappointed because the weather was a little cool to use it! Overall I would compare it to like a super 8 hotel. Better than motel 6 but not as nice as a Marriott! To me it was a great value for the price! Hope that helps?

4/10 Poor

scafone, bc

Liked: Room comfort
Disliked: Cleanliness, staff & service

Luck of the draw

If it wasnt for the evening recepcionist, I would had given this hotel a worse review. She was great to deal with. The morning recepcionist was completly rude. I made the mistake of moving the bed sheets and I was shocked to see the state of the mattress. Wifi it's weak if you are anywhere but the central court yard. Parking its a nightmare (thanks to the wings across the road ) The breakfast was amazing,

6/10 Okay

MM, Mexico

Liked: Cleanliness, staff & service

Basic Hotel

Clean room, but musty odor. Hard beds. Ask for secure parking. No hairdryer! Basic room. Nice staff; attentive. Good breakfast buffet. Noise between upper/lower rooms. Close to periferico; quick in and out of town. Recommend for overnight stop.

6/10 Okay

RICHARD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice clean place

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, close to plaza del sol area

All acceptable, breakfast awesome/taste the "birote" with your chilaquiles, internet quality poor probably only complaint

10/10 Excellent

Gavin, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Very friendly staff. The location is great since it is not in the center of the city so there is less congestion. The hotel has good amenities