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Hotel Balcón del Cielo

3.0 star property

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Photo gallery for Hotel Balcón del Cielo

Superior Studio Suite, 2 Queen Beds, Balcony
Terrace/patio
Front of property
Superior Double Room, 2 Queen Beds, Balcony, City View
Room, 2 Double Beds, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪3 min walk‬
  • Place, Union Garden
    ‪3 min walk‬
  • Place, Alley of the Kiss
    ‪5 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪38 min drive‬

Room options

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Balcón del Cielo

Along with a restaurant, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Balcón del Cielo offers 27 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include rainfall showerheads. This Guanajuato hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Balcón del Cielo. During your stay, you're just a quick walk from Alley of the Kiss. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Guanajuato Funicular and Juarez Theater
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Balcón del Cielo. Parking is available for a fee.

This 3-star Guanajuato hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Balcón del Cielo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (MXN 200 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping centre
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Uncovered self parking fee: MXN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato

Hotel Balcón del Cielo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 239 reviews
Rating 8 - Good. 55 out of 239 reviews
Rating 6 - Okay. 17 out of 239 reviews
Rating 4 - Poor. 8 out of 239 reviews
Rating 2 - Terrible. 5 out of 239 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

tao

Stayed 1 night in Feb 2026

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view!
Stayed 2 nights in Jan 2026

10/10 Excellent

victor

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean the bed was a little stiff but adequate. Staff was very polite and friendly also very helpful. I enjoyed my stay there
Stayed 7 nights in Jan 2026

10/10 Excellent

Feng

Stayed 3 nights in Jan 2026

6/10 Okay

Yolanda

Travelled with partner
Me dieron avitacion diferente 3 dias batallando para q me la cambiaran y nada pesimo servicio la cama muy incomoda aparte tienes q estar antes de las 9 en el hotel porq si no tienes q pagar uber o taxi para poder yegar
Stayed 5 nights in Dec 2025

10/10 Excellent

Cornelio

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfectly
Stayed 1 night in Dec 2025

10/10 Excellent

Cornelio

Travelled with partner
Liked: Cleanliness, amenities
Yes, it was beautiful experience like always
Stayed 1 night in Dec 2025

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was perfect. Has heat and cold, balcony view was absolutely amazing! Parking is charged separately, and located close to the hotel (I would consider it upstairs); the hotel itself is where the trolley that takes you up and down is. The only kind of downside was the trick to the hot water. You need to open the water faucet and leave it in the middle position for 5 minutes otherwise the water will remain ice cold and there's no in between, it switches from ice cold to boiling hot. But. It's manageable so long as you're not showering over 20 minutes.
Stayed 1 night in Dec 2025

10/10 Excellent

JUDITH

Stayed 1 night in Dec 2025

6/10 Okay

Pang

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was dusty when I walked in. I had to wipe down the counters and the balcony table. The room that I was in, there wasn’t really any hot water. I would have to wait awhile for it to get hot. The cleaning lady although did a great job tidying up the bed and room. Walls were too thin. I can hear the people next to us and down the hall. At one point I couldn’t even sleep bc next door was too loud. Went to tell the front desk person, but not sure if they even did anything about it bc I still hear the loudness. I had to put on my ear piece just to fall asleep. But it is a beautiful view and love the quick access to the funicular bc we got passes from the hotel. I do wish that the funicular closes at midnight, bc I like to stay up late in the city and when it’s pass 9pm I would have to walk up the stairs just to get to the hotel. That’s very tiring. It makes me cut time short bc I don’t want to climb the stairs every night.
Stayed 5 nights in Dec 2025

6/10 Okay

Yi, BOTHELL

Stayed 2 nights in Dec 2025

10/10 Excellent

YA

Stayed 1 night in Nov 2025

10/10 Excellent

Yu

Stayed 1 night in Oct 2025

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, air conditioner stuff
Stayed 1 night in Sep 2025

8/10 Good

Bernarda

Liked: Amenities
Buena ubicación y personal amable
Stayed 1 night in Sep 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Generally the stay was OK. A little further away from the main tourist area than expected. Initially you have to take the funicular up to check in. If you are in town after 9:30 p.m. then you need to either walk up the steep hill or catch a taxi to the entrance. If you need to go down into town before 9:30 a.m, when the funiculus starts, then once again you need to walk down the hill. Just be aware of this before booking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fernando A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superlativo location do not expect great Food Service but it is located very near downtown thanks to a funicular very handy that works from 9am to 10pm
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you get a room with a balcony, the view is priceless and the sunrise is unbelievable.
Stayed 1 night in Aug 2025

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s simple great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

hector

Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guanajuato City trip

We had a great stay and the only issue was that we had a delay in getting hot water but the hotel was able to offer us another room for us to use. The property is right next to the Pipila statue and use of the funicular was complimentary with our reservation so that was a plus! The view was amazing from our balcony and totally recommend this property! We had a great experience and overall cleanliness of the room and hotel was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
So cute and breathtaking views
Stayed 3 nights in Feb 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness
Convinient transportation
Stayed 6 nights in Apr 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025