See all properties
Private host

Hotel Chocolate Deluxe

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Chocolate Deluxe

A spacious balcony with a large bed, a TV, and a dining area with a view of the city.
A multi-story building with a stone facade and a red-tiled roof.
A balcony with a view of a cityscape, a sofa, a small table, and a TV mounted on the wall.
A spacious room with a large window, a chandelier, and a flat-screen TV.
A room with a bed, a black leather sofa, a decorative table, and a small wooden bench.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Temezcuitate Zona Centro, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪5 min walk‬
  • Place, Union Garden
    ‪5 min walk‬
  • Place, University of Guanajuato
    ‪7 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪38 min drive‬

Room options

View all photos for Superior Double Room

A bedroom with a brick ceiling, a bed with striped bedding, a television on the wall, and a small refrigerator.

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room (Larin)

Two beds with striped bedding and decorative swans, a wooden headboard, and a wooden wardrobe.

Superior Quadruple Room (Larin)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room (Xocolatl)

A neatly made bed with a striped blanket, a wooden headboard, a nightstand with a phone, a framed picture on the wall, and a minibar with various items.

Deluxe Double Room (Xocolatl)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room (Cocoa)

A bed with a striped blanket, pillows, and a wooden headboard in a room with a tiled floor and a view through a window.

Classic Double Room (Cocoa)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Elite Double Room (Muffin)

A neatly made bed with a striped bedspread and two pillows, a wooden headboard, a nightstand with a lamp, and a small wooden cabinet with a coffee maker.

Elite Double Room (Muffin)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite (Cadbury)

A bedroom with a bed, a wooden headboard, a framed picture, and a balcony with a view.

Deluxe Studio Suite (Cadbury)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed
  • Free Wi-Fi

Similar properties

Front of property
Hotel Castillo Santa Cecilia
Guanajuato
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 2,280 reviews
The price is €43
includes taxes & fees
15 Jul - 16 Jul
Hotel Castillo Santa Cecilia

About this property

Hotel Chocolate Deluxe

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Change of towels is available on request.
Hotel Chocolate Deluxe offers 6 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 42-inch Smart televisions come with satellite channels.

Bathrooms include showers, slippers, and hair dryers. This Guanajuato hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Chocolate Deluxe. During your stay, you're just a quick walk from Museo Iconográfico del Quijote. Enjoy features like free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Museo Iconográfico del Quijote and 12 minutes by foot from Alley of the Kiss
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Hotel Chocolate Deluxe also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Free valet parking is available.

This 3.5-star Guanajuato hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Chocolate Deluxe has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 200 metres
  • Free secured, covered valet parking on site
  • Limited on-site valet parking
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chocolate Deluxe

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

CHOCOLATE DELUXE
Hotel Chocolate Deluxe Hotel
Hotel Chocolate Deluxe Guanajuato
Hotel Chocolate Deluxe Hotel Guanajuato

Hotel Chocolate Deluxe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 75 reviews
Rating 8 - Good. 18 out of 75 reviews
Rating 6 - Okay. 12 out of 75 reviews
Rating 4 - Poor. 8 out of 75 reviews
Rating 2 - Terrible. 4 out of 75 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Line

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay…it’s out of the way but quiet and very easy to accès to the cebtre
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. The view spectacular and we liked that we were away from the busyness of the centre
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good and safe
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Clean room and nice environment. A lot of stairs but doable. Was very disappointed in the hotel doing my very small load of laundry. First and last hotel the cost was around six dollars. This hotel charged $26 US. I should have asked what the cost would be prior. Overall, it is 4 of 5 stars.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Francisco

Room looked better in pictures. No phone to contact reception.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful weekend

The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it *5*, might not be a fancy big chain worldwide known hotel... but what makes it special and unique is the "Staff" from the Ladies at the front desk to the housekeeping lady and the drivers that transport you for free from and to the hotel to downtown up to 4 times a day, Really nice people. Also, they offer free breakfast! Definitely coming back on the next trip.
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and very nice with a great view of the city below. Staff is helpful and friendly. You have to walk about 325 meters to sister property for breakfast. Rooms don't have heat or air conditioning.
Stayed 5 nights in Jan 2024
Verified

8/10 Good

Claudia

Liked: Staff & service
It’s a co nice place, but slow service and they need to improve cleaning
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Benjamin Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Martin Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Nonr
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. Not really close to the center but transportation is provided for a fee. I guess we should have read the room description a bit better as the room we booked did not have AC and was very warm. We were moved to another of their locations and the room had AC and was very spacious. We had a great view of the city at this location. The only thing that I will complain about was that the beds are very hard and uncomfortable. We had a great time in Guanajuato! Very beautiful city!
Stayed 5 nights in May 2024
Verified

4/10 Poor

Priscila

Disliked: Cleanliness, amenities, property conditions & facilities
Price was very affordable and the customer service in person was good ( not over messages). Then room was dirty and it had stains on the bed sheets, we found some clothes in the bathroom and the worst part there’s no A/C. They also try to change my reservation and resell me the same room for a higher price ( because I arrived after their check-in hours)
Stayed 3 nights in May 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the city and view but disappointed in hotel

Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description.
Deluxe room
View
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

violeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service ever!

Where can i start. We got lost finding the hotel as gps is tricky after calling hotel Jackie send over her driver Antonio to where we were at and guided us to the hotel. Location is good once you get the hang of it. Just remmeber to always go by Panoramic rd. Walk to the center was about 10min. parking is at their location right newct door thats were you park but its 1min walk not bad. Sayra at check in provided excellent customer service and kept it professional when we were having issues witht the reservation system. Rooms spacious, balcony. Fridge in room w drinks, price menu making it convenient for the guest.
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center. My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room. The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night. There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel. The
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Arnold Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia en este hotel en Guanajuato. Las vistas son simplemente espectaculares: desde el hotel se puede disfrutar de panorámicas increíbles de la ciudad, especialmente al atardecer. Es un lugar perfecto para relajarse y disfrutar del entorno. El personal merece una mención especial: siempre amable, atento y dispuesto a ayudar en todo momento. Se nota un verdadero interés por el bienestar de los huéspedes. La limpieza es impecable, todo se mantiene en perfectas condiciones, lo cual hace la estancia aún más cómoda. Los desayunos son muy ricos y a un precio accesible, una excelente opción para empezar el día sin necesidad de salir. Viajamos con un perro de asistencia y no tuvimos ningún problema, lo cual se agradece mucho y demuestra profesionalismo y respeto. El único punto a considerar es el estacionamiento, que puede parecer un poco complicado o incluso algo riesgoso al principio, pero con un poco de experiencia se puede manejar sin problema. En general, una experiencia muy positiva. Sin duda volveríamos y lo recomendamos ampliamente.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación está muy cómoda, el personal es muy amable. Lo complicado fue encontrar el hotel y la entrada al estacionamiento está muy estrecha.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Antonio

Liked: Cleanliness
Sin comentarios
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

German Israel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar, el.centro muy cercano, si es subir y bajar muchas escaleras, pero pues estamos en Guanajuato, que puedes esperar, muy comodo y limpio el lugar
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Juanis

Disliked: Cleanliness, amenities, property conditions & facilities
Desagradable pues te mandan a un hotel a registrar y el hospedaje es en otro hotel ,la limpieza de las camas muy mal tenían cabellos y manchas hasta el olor del perfume del huésped anterior.lo bueno es que ya conocí el lugar y no regresaré y no lo recomiendo. Es mejor hospedarse en el castillo de santa Cecilia
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos y al mismo tiempo tan cerca.

Estuvo agradable la hospitalidad. El cuarto estaba limpio y amplio. La distancia al centro fue relativamente cerca y al mismo tiempo está lejos del bullicio del centro.
Stayed 2 nights in Jul 2025