I had a very unpleasant stay at this hotel in Guanajuato. My room was located right beside the front desk, and even late into the night there were constant phone ringing noises. I could barely sleep the entire night.
There was also no hot water, so I was unable to take a shower.
The next day, I discovered six bug bites on different parts of my body. More than 24 hours later, the bites are still red, swollen, and extremely itchy. There were no mosquitoes in the room, so I strongly suspect there may have been bed bugs.
Overall, this was a very disappointing experience.