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Casa Kloster Hotel Boutique

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Photo gallery for Casa Kloster Hotel Boutique

Indoor pool
Restaurant
Restaurant
Outdoor dining
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
32 Calle de Alonso, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪2 min walk‬
  • Place, Union Garden
    ‪2 min walk‬
  • Place, Alley of the Kiss
    ‪3 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Studio

Standard Studio

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Studio Suite, Balcony

Premium Studio Suite, Balcony

Premium Studio Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, Terrace

Premium Studio Suite, Terrace | View from room

Premium Studio Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Studio Suite, Terrace

Terrace/patio

Signature Studio Suite, Terrace

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, 2 Queen Beds, Balcony

Premium Studio Suite, 2 Queen Beds, Balcony | View from room

Premium Studio Suite, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Casa Kloster Hotel Boutique

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Casa Kloster Hotel Boutique offers 24 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
During your stay at Casa Kloster Hotel Boutique, you're just a quick walk from Alley of the Kiss. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Steps from La Paz Square and University of Guanajuato
  • Cats and dogs welcome for a fee
Casa Kloster Hotel Boutique offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Kloster Hotel Boutique.

Smoking is allowed in designated areas at this 4.5-star Guanajuato hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Casa Kloster Hotel Boutique has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 215 for adults and MXN 215 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 215 for adults and MXN 215 for children
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Kloster Guanajuato

Casa Kloster Hotel Boutique Hotel

Casa Kloster Hotel Boutique Guanajuato

Casa Kloster Hotel Boutique Hotel Guanajuato

Casa Kloster Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 215 reviews
Rating 8 - Good. 23 out of 215 reviews
Rating 6 - Okay. 10 out of 215 reviews
Rating 4 - Poor. 8 out of 215 reviews
Rating 2 - Terrible. 5 out of 215 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel, the employees were so polite and welcoming, the rooms were spotless. I would definitely stay there again if I ever come back to Guanajuato.
Stayed 1 night in Feb 2026

10/10 Excellent

Brenda

Stayed 2 nights in Feb 2026

10/10 Excellent

jc

Stayed 1 night in Jan 2026

10/10 Excellent

jc

Stayed 2 nights in Jan 2026

2/10 Terrible

Gabriel

Travelled with group
Disliked: Cleanliness, staff & service
Nice hotel but very bad customer service, you cant ask for anything because they don't have it or because no one is available to give it to you. First night bed was so filthy full of hairs on room 303. We get moved to room 302 by the night attendant .That was nice of him. Next morning we had to pack because now they are moving us to another room because the night attendant move us to a upgraded room and now we have to downgrade. I told Raul the day attendant i never ask for a upgrade room just a clean room but he didnt care. He want it to charge me another $1800 pesos to stay on the same one. So 3 nights i had to moved 3 times.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean beds are comfortable hotel very nice only bad the parking lot is 10 minutes away have to take a taxi both ways
Stayed 2 nights in Jan 2026

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jan 2026

10/10 Excellent

Armando, Newmarket

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice place
Stayed 2 nights in Dec 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are amazing, but the music from the club next to us didn’t let us sleep all night. Only part I wouldn’t recommend about this hotel is the neighboring business.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Martha Verónica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thanks You so much for your hospitality
Stayed 1 night in Dec 2025

8/10 Good

Adolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located to shops , restaurants, and other activities. The rooms were clean . The staff was attentive and polite. At night; the streets can get loud, but it does get quiet again once majority of city activities are over. The breakfast offered was delicious.
Stayed 2 nights in Nov 2025

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with good amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard, FAIRMONT

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Guanajuato City. Friendly Staff. Clean and new rooms. Would highly recommend for anyone staying in the city to explore. Very beautiful property.
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great beds and pillows. Friendly staff and wonderful breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent and clean rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities
Room spotless
Stayed 4 nights in Oct 2025

10/10 Excellent

Zulma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved Casa Kloster. Guanajuato is just a gem and Casa Kloster is the best hotel - the rooms are smaller but it makes it up with the Serbians atmosphere.
Stayed 2 nights in Sep 2025

4/10 Poor

Jaqueline

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was very loud, restaurant staff was very rude and the service was horrible. We were told that the cream for coffee was limited and she no longer attended to our table. Overall very expensive for the quality of the hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

gonzalo o

Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Meh
Stayed 2 nights in Oct 2025

8/10 Good

Erik

Stayed 2 nights in Oct 2025

8/10 Good

Aglay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
Stayed 3 nights in Oct 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean hotel in the heart of it all!
Stayed 2 nights in Oct 2025

2/10 Terrible

Sonia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025