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Casa Kloster Hotel Boutique

4.5 star property
VIP Access

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Photo gallery for Casa Kloster Hotel Boutique

Indoor pool
Premium Studio Suite, Balcony | View from room
Restaurant
Restaurant
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pet-friendly

Explore the area

View in a map
32 Calle de Alonso, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪2 min walk‬
  • Place, Union Garden
    ‪2 min walk‬
  • Place, Alley of the Kiss
    ‪3 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, Balcony

Premium Studio Suite, Balcony

Premium Studio Suite, Balcony

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Studio Suite, Terrace

Premium Studio Suite, Terrace | View from room

Premium Studio Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Studio Suite, Terrace

Terrace/patio

Signature Studio Suite, Terrace

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 2 Queen Beds, Balcony

Premium Studio Suite, 2 Queen Beds, Balcony | View from room

Premium Studio Suite, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Casa Kloster Hotel Boutique

Luxury hotel with a 24-hour fitness center and spa services
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Casa Kloster Hotel Boutique offers 24 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
During your stay at Casa Kloster Hotel Boutique, you're just a quick walk from Alley of the Kiss. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Steps from La Paz Square and University of Guanajuato
  • Cats and dogs welcome for a fee
Casa Kloster Hotel Boutique offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Kloster Hotel Boutique.

Smoking is allowed in designated areas at this 4.5-star Guanajuato hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Casa Kloster Hotel Boutique has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 500 for adults and MXN 200 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 200 to 400 for children
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Kloster Guanajuato
Casa Kloster Hotel Boutique Hotel
Casa Kloster Hotel Boutique Guanajuato
Casa Kloster Hotel Boutique Hotel Guanajuato

Reviews

Casa Kloster Hotel Boutique Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 123 out of 156 reviews
Rating 8 - Good. 17 out of 156 reviews
Rating 6 - Okay. 7 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

Reviews

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location everything is really close to the location, great customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff and perfect location to view all the sites. I would have preferred an outdoor pool, but otherwise it was a very nice clean pool.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Jose Antonio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and new Hotel

Casa Kloster is within a unique palace. It has been restored with care and amazing details. The light green limestone which is on the doors, floors and some walls, plus the amazing decor makes this place beautiful and unique. Very clean and comfortable bedrooms. High quality is everywhere. Our only issue was that the hot tub in the pool area is not warm enough. We asked if they could heated more but the reception said that was the maximum, which feels like it's about 95 F. We also noticed some electrical concerns, like GFCI outlets very near water (bathroom sinks) and the hot tub, which if they are wired correctly should be no problem, but still, feels like a hazard. Also, the electric sub panel near the hot tub was unlocked, and 3 feet away. The pool and hot tub felt they also had a high chlorine content. The location was fantastic and the service also great. They helped us arrange a city tour which was great. However, their restaurant recommendations were very bad. Overall a great place to stay, safe, clean and beautiful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis Ramon

Stayed 1 night in Jul 2025

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Price is expensive for the size of the room and small beds, I was expecting king beds like in other hotels in Guanajuato, they charge extra for every guest, the shampoo leaves your hair very dry, no conditioner, small water bottles. I paid almos $1,000 dollars for 2 nights for a poor service
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia, Eastvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos Armando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location only need some instructions for the parking
Stayed 1 night in Jul 2025

8/10 Good

Javier, Huntington Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Nelly

Stayed 1 night in Jun 2025

10/10 Excellent

edgar

Stayed 1 night in Jun 2025

10/10 Excellent

edgar

Stayed 1 night in Jun 2025

10/10 Excellent

Toby, GRAND PRAIRIE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Casa Kloster was exceptional! The staff was friendly, and the room was beyond comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9.9997 rating hahaha. They were amazing. But they didnt turn their jacuzzi up. Nor did they have a refrigerator or microwave, nor did they have a seaker system in the room. With al that (like killer hotels in los angeles) they woukd have scored a perfect 10. But truly, they deserve the 9.99997. Awesome, sweet service, gorgeous hotel, beautiful pool area. They are among the very best. Thank you Casa Kloster! We love you!
Stayed 1 night in Jun 2025

10/10 Excellent

Nysa

Stayed 1 night in Jun 2025

10/10 Excellent

Simon, Los Angeles

Stayed 1 night in Jun 2025

10/10 Excellent

SERGIO

Stayed 3 nights in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
I’d stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Frank, Whittier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of Guanajuato, 4 minute walk to the Jardin and Juarez theater. The property is fairly new and the restaurant breakfast is very delicious. They also have an elevator, most hotels in Guanajuato don’t. The staff is super friendly and cater to your hotel needs. I would definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location, friendly staff,
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The pool areas is wonderful and quiet. I would stay here again!
Stayed 1 night in May 2025