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El Marques Hacienda Hotel

3.0 star property

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Photo gallery for El Marques Hacienda Hotel

A buffet setup with various food items and drinks, including a large orange juice dispenser, bowls of cereal, and a glass of milk.
A reception area with a brick counter, a large vase, and framed certificates on the wall.
A restaurant with multiple tables and chairs, brick arches, and large windows.
A stone pathway leading to a central fountain surrounded by lush tropical plants and palm trees.
Outdoor pool, open 8 AM to 7 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Carretera Guanjuato - Irapuato Km. 11, Guanajuato, GTO, 36263
  • Place, Bocamina SanCayetano
    ‪21 min drive‬
  • Place, Guanajuato Bicentennial Park
    ‪23 min drive‬
  • Place, Plaza Alaïa Guanajuato
    ‪28 min drive‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, wooden flooring, a desk with breakfast items, and a TV mounted on the wall.

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 10 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Front of property
Hotel Castillo Santa Cecilia
Guanajuato
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 2,261 reviews
The price is €43
includes taxes & fees
26 Jul - 27 Jul
Hotel Castillo Santa Cecilia

About this property

El Marques Hacienda Hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and an outdoor tennis court are onsite.
El Marques Hacienda Hotel offers 36 accommodations with safes and hair dryers. Beds feature down comforters. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at El Marques Hacienda Hotel, you'll be close to Bocamina SanCayetano. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and complimentary bicycles
  • 7 minutes by car from Bocamina SanCayetano and 7 minutes from Plaza Alaïa Guanajuato
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for free
El Marques Hacienda Hotel offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly El Marques Hacienda Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Guanajuato hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.
Los Arcos - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 to 300 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Built in 1557
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 150 to 250 for children
  • Airport shuttle fee: MXN 500 per vehicle
  • Airport shuttle fee per child: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
El Marques Hacienda Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 7 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Marques Hacienda
El Marques Hacienda Guanajuato
El Marques Hacienda Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda
El Marques Hacienda Hotel Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel Hotel Guanajuato

El Marques Hacienda Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 150 reviews
Rating 8 - Good. 56 out of 150 reviews
Rating 6 - Okay. 27 out of 150 reviews
Rating 4 - Poor. 9 out of 150 reviews
Rating 2 - Terrible. 14 out of 150 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities need to be kept nicer. However, staff where very attentive.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service
In it's glory days I'm sure this was a terrific property. Sadly, it has deteriorated over the years and maintenance of the outdoor areas seems to have lapsed. The placita we were in was fairly new and updated. It was clean and the staff were friendly and helpful. The menu offered at the restaurant was quite limited, but again staff in the restaurant were friendly and helpful.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities
We checked in after the sun went down so it was dark out. Lighting on the property is very bad. Dark everywhere. Wish there was more light to actually see where we were going. The hotel room itself is also dark. The restaurant was dark. Not a good experience for my dad who is partially blind. Staff is very helpful though, they were patient with our questions and gave directions.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Daysee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación sucia, fría y con olor a humedad Nada recomendable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ANTONIO

Hermoso.lugat
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

Andrés

Disliked: Staff & service
Mal servicio, dos semanas y no me facturan hospedaje y consumos
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yuridia

Liked: Cleanliness
Muy amplias las habitaciones , el lugar bellísimo.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Jose Andrés

Disliked: Cleanliness, property conditions & facilities, room comfort

Habia ratones

Nos cambiaron de cuarto dos veces porque habia ratones
Stayed 2 nights in May 2025
Verified

8/10 Good

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece genial el espacio de las albercas, aunque tuvimos algunos inconvenientes en el.cuarto, nos lo cambiaron y despues no nos hicieron el aseo de no ser porque les comentamos, todo lo demas estuvo bien .
Stayed 2 nights in May 2025
Verified

8/10 Good

IGNACIO

Liked: Cleanliness, staff & service, amenities
Estancia agradable, pueden mejorar la ropa de cama y las toallas, ya muy desgastadas, y cuidar el servicio de café en los cuartos, pues hay cafetera pero no insumos.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Abigail

Disliked: Staff & service, property conditions & facilities
No le dan mantenimiento necesario a las instalaciones
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ramón

Liked: Cleanliness, amenities, property conditions & facilities
Disfrutamos mucho estar en un lugar con esas caracteristicas.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Eva María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, son pet Friendly ( en serio!)
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

FRANCISCO J DOLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar MARAVILLOSO , el contacto con la naturaleza y con gente muy amable , regresaremos pronto primero Dios , Gracias
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

FRANCISCO J DOLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel y gran servicio , gracias
Stayed 1 night in Oct 2023
Verified

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, amenities
Lo que más me gustó fueron los jardines, lo que no me gustó fue que no había wi fi
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

ARIADNA NALLELI CHÁVEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita hacienda e instalaciones amplias y para todos los gustos. Para los niños muchas actividades que pueden realizar.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! The food in the restaurant was delicious. Great location, but confusing directions using Maps and Waze. We were only able to locate it by pulling over and asking a local.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Norma Berenice

Es un lugar excelente. El personal se desvive en la atencion a los clientes. Tiene muchas amenidades, realmente es ina muy grata experiencia.
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Gabriela

Pésimo servicio.

Pésima experiencia, el agua del alberca sucia y súper fría, pésimo servicio de Restaurant, no había agua caliente para bañarse y en recepción nunca nos atendieron para ayudarnos con estos temas, al mostrar nuestra inconformidad al retirarnos fuimos ignorados.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Loanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Primero me cambiaron habitaciones a las que reservé, eran dos dobles y me dieron una doble y otra super alejada, sola, abandonada. Me las cambiaron. La que nos toco mala limpieza un chicle en la cabecera de la cama, el lavabo tapado y muy sucio, camas super duras no muy limpias. Recepcionista mala atención al igual que su bellboy. Muy descuidado el lugar, lastima de bonitas areas verdes.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fallos en internet solamente

Todo bien excepto la conexión a internet y la señal de cable para tv, fallaba mucho.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy amplio y las instalaciones son muy agradables para un fin de semana y poder realizar actividades al aire libre, solo hace que la variedad de alimentos en el restaurant sea mayor. Pero en general es un buen hotel y su gente es muy amable
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la hacienda, la cabaña donde nos hospedamos, la atención del personal estupendo. Lo único es que está un poco retirado del centro y que la alberca no estaba en servicio y no se informó de eso
Stayed 1 night in Feb 2021