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Hotel Chocolate Suites

3.0 star property

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Photo gallery for Hotel Chocolate Suites

City view from property
Exterior
Restaurant
Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)
Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Callejon de Temezcuitate # 1-B, Colonia Centro, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪5 min walk‬
  • Place, Union Garden
    ‪5 min walk‬
  • Place, Alley of the Kiss
    ‪10 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪31 min drive‬

Room options

View all photos for Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Business Quadruple Room, 2 Double Beds, City View (Marcolini)

Business Quadruple Room, 2 Double Beds, City View (Marcolini)

Business Quadruple Room, 2 Double Beds, City View (Marcolini)

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Leonidas)

Standard Room, 1 King Bed, Non Smoking (Leonidas)

Standard Room, 1 King Bed, Non Smoking (Leonidas)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Design Room, 1 Double Bed, Non Smoking (Totel)

Design Room, 1 Double Bed, Non Smoking (Totel)

Design Room, 1 Double Bed, Non Smoking (Totel)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Terrace, City View (Delafee)

Junior Suite, 1 King Bed, Terrace, City View (Delafee)

Junior Suite, 1 King Bed, Terrace, City View (Delafee)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Non Smoking (Noka)

City Room, 1 King Bed, Non Smoking (Noka)

City Room, 1 King Bed, Non Smoking (Noka)

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Chocolate Suites

Hotel in Guanajuato with free valet parking and a coffee shop
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite.
Hotel Chocolate Suites offers 8 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Guanajuato hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Hotel Chocolate Suites, you're just a quick walk from Museo Iconográfico del Quijote. Free WiFi in public areas, free valet parking, and a restaurant are available.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Museo Iconográfico del Quijote and 6 minutes by foot from Don Quijote Iconographic Museum
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Chocolate Suites. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Guanajuato hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Hotel Chocolate Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 65 to 200 for adults and MXN 65 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250.50 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 65 to 200 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel Chocolate Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Chocolate Suites Guanajuato
Chocolate Suites Guanajuato
Chocolate Suites
Hotel Chocolate Suites Hotel
Hotel Chocolate Suites Guanajuato
Hotel Chocolate Suites Hotel Guanajuato

Hotel Chocolate Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 277 reviews
Rating 8 - Good. 97 out of 277 reviews
Rating 6 - Okay. 25 out of 277 reviews
Rating 4 - Poor. 19 out of 277 reviews
Rating 2 - Terrible. 16 out of 277 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had booked a different hotel chocolate branch hotel, paid, then TWO DAYS before our trip we were informed by Hotel Chocolate Suites that they were " moving us to a different location" Not the area we chose, much further from everything, very inconvenient. Offered no solutions. Arrived at the hotel and it was ridden with bugs ( roaches and other types) roaches in the room, bed hard as a rock, sheets, blankets and towels smelled bad, the room felt like a dungeon, water ice cold, we had to book a different hotel after 1 night. Hotel supervisor refused to give us a refund or anything, instead offered a ride to the airport. Complete waste of money. Disappointed in their management for changing plans on their guests and refusing a refund to make up for it. Will advise everyone that I know to never stay here.
Stayed 7 nights in Oct 2025

6/10 Okay

Evodia

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was awesome. Upon informing the receptionist in the evening that both beds had dirty sheets, she replace herseft.
Stayed 1 night in Aug 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent view of the city. Nice restaurant
Stayed 2 nights in Aug 2025

10/10 Excellent

Pilar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great view
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Stayed 1 night in Jul 2025

8/10 Good

YUDIRIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is as the pictures, clean and quiet
Stayed 4 nights in Jul 2025

10/10 Excellent

Liliana

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Bertha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The view is beautiful from the room but I have to update my reservation because the room wasn’t available at 3:30 pm so I have to pay extra fee in order to have a room right away. Bathroom in bad conditions and old. Walking distance from hotel to teatro Juárez and Center is not 5 minutes, it took us 15 minutes, they need to be honest on that information.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 6 nights in Jun 2025

6/10 Okay

Olga

Stayed 4 nights in Feb 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful views friendly staff, easy on the budget

Very friendly staff! Incredible views. We loved the walk to and from town (get ready for lots of up and down hills). This is a budget stay. Prepare to bring your own soap, shampoo, conditioner, lotion, etc. Glad they offered bottle water in the main area for us to refill our water. The chain was broken on our toilet. We let the staff know but no one came to fix it so we fixed with a bobby pin.
Stayed 4 nights in Feb 2025

8/10 Good

Deana

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Absolutely stunning view! 🌅

Absolutely stunning view! The service was amazing! We were a little disappointed with there being hairs in the bed, but the cleaning staff offered to take care of the situation. The view makes it worth it all! It’s stunning watching the sunrise 🌅 and the sunset.
Terrace from suite.
Bed
View at sunset
Sunset from terrace
Stayed 2 nights in Jan 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
On top of a cliff so very difficult to access. View was spectacular.
Stayed 2 nights in Jan 2025

4/10 Poor

Arturo

We’re close to the reservation so it was loud
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Great quiet view of Guanajuato. We were able to see the whole city without hearing a sound from it. The staff were absolutely amazing. They were very friendly and accommodating for meals. Overall, we would come back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gerardo

Stayed 4 nights in Oct 2024

10/10 Excellent

Jilma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff members . They're knowledgeable, welcoming and friendly. The location isn't too close to the main attraction sites but it's easy to grab a taxi.
Stayed 4 nights in Nov 2024

8/10 Good

Melissa

Travelled with group
Property is very high which is great for the view but you have to take transportation everywhere even for a short distance. No taxis pass by and Uber is limited
Stayed 2 nights in Nov 2024

10/10 Excellent

erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had Delafee room, best room ever! The view was amazing. King side bed huge restroom . I highly recommend. The staff goes out of their way for you. Please tip people that help you out there.
Stayed 1 night in Nov 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dark
Stayed 3 nights in Nov 2024

10/10 Excellent

Erika Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, the view is the best in town. Our room was Delafee has a terrace huge bathroom. You will need a taxi to get into town , it’s about 4 dollars one way. Well worth it! Will return!!
Stayed 5 nights in Oct 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The city view was very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela, Ogden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place staff was so nice and helpful
Stayed 3 nights in Sep 2024

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. Definitely best view in town.
Stayed 3 nights in Sep 2024