This hotel features a 24-hour front desk. Housekeeping is available on request.
HOTEL PORTOBELO GUATAPE offers 16 accommodations with portable fans and blackout drapes/curtains. Each accommodation is individually decorated. This Guatapé hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
During your stay at HOTEL PORTOBELO GUATAPE, you're just a quick walk from Plazoleta de los zocalos.
Free WiFi
5 minutes by car from Rock of Guatapé
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Guest services
Housekeeping on request
Proposal/romance packages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Tile flooring in room
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Soap
Toilet paper
Towels provided
More
Individual decor
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Property is also known as
HOTEL PORTOBELO GUATAPE Hotel
HOTEL PORTOBELO GUATAPE Guatapé
HOTEL PORTOBELO GUATAPE Hotel Guatapé
HOTEL PORTOBELO GUATAPE Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very good value. Centrally located by a lot of good shopping spots and restaurants. Great view from the balcony overlooking the lakes. Being that there was a big restaurant downstairs directly under us I thought it would be too noisy to sleep, but the music was shut off in the restaurants closed around 9 PM on Sunday and Monday. Maybe it’s different on the weekends. There’s no AC, but they did have two good fans on each side of the room which helped a lot. But it’s a busy street outside and the traffic woke us up. Definitely a good day and probably one of the best options in town.
Great location, great price! Only issue was the noise at night. But if you are a late night party animal, who cares! 🎉
Lance
Stayed 1 night in May 2025
4/10 Poor
Alfredo
30 Mar 2025
Liked: Staff & service
Good location, right in front of malecon, but is NOT soundproof at all, traffic noise, and bars in the bay too loud. You can't rest at night. And no parking for taxis to drop off or pick up
Excellent location in the center. We stayed in the room with the jacuzzi and really enjoyed our time there. This room doesn’t have the best views from the balcony but the room is big and all in all we really loved it. We ordered food through room service and it was excellent.