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HOTEL PORTOBELO GUATAPE

Property class: 2

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Photo gallery for HOTEL PORTOBELO GUATAPE

A balcony with a wooden table and chairs, overlooking a body of water with boats and a hilly landscape.
A living room with a red wall, a black sofa, a coffee table with a bottle and glasses, and a sliding glass door leading to a balcony with a plant and a chair.
A living room with a sofa, a stone accent wall, a sliding glass door leading to a balcony, and a red cabinet.
A balcony with a view of a river, a potted plant, and a metal railing.
A modern bedroom with a bed, a large window, a bathroom with a bathtub, and a flat-screen TV.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
28-29 Cl. 32, Guatapé, Antioquia, 053840
  • Place, Peñol-Guatapé Reservoir
    ‪2 min walk‬
  • Place, Plazoleta de los zocalos
    ‪2 min walk‬
  • Place, Calle del Recuerdo
    ‪2 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪139 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Partial Lake View

A bedroom with a bed, a nightstand, a wall-mounted lamp, a decorative screen, and a framed picture.

Deluxe Double Room, Balcony, Partial Lake View

  • Partial lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Room

A modern hotel room with a bed, a bench, a wardrobe, and a desk.

Exclusive Room

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a large bed, a sliding glass door to a balcony, a bathroom with a bathtub, and a shower.

Deluxe Room

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A bed with an ornate headboard, two wall-mounted picture frames, and a bedside table with a lamp.

Deluxe Double Room

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a large bed, a bathroom with a bathtub, and a view of the outside.

Deluxe Room

  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A four-poster bed with a red bedspread, a small bedside table, a decorative wall piece, and a view of a balcony with a table and chairs.

Standard Room

  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A bed with two teal pillows, a wooden headboard, and a wall decorated with seashells and a seahorse.

Standard Double Room

  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A bedroom with a bed, a bedside table, a lamp, a wall clock, and a mirror.

Standard Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a wooden bed, a nightstand, a wardrobe, and a view of the outdoors through a glass door.

Superior Room

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A wooden bed with a carved headboard in a room with a green sliding door and a view of outdoor chairs.

Standard Double Room

  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a bed, a wardrobe, a television, and a bathroom.

Superior Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Japanese-style Room, 1 Double Bed, Lake View

A modern hotel room with a bed, a dining area with red chairs, and a sliding glass door to a balcony with a view of greenery and buildings.

Japanese-style Room, 1 Double Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Exclusive Room

A modern hotel room with a large bed, a TV, a sofa, and a view of the sea through a sliding door.

Exclusive Room

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a bed, a TV, a bathroom with a bathtub, and a view of the sea through a glass door.

Standard Room

  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

A bedroom with a bed, wooden headboard, and a wardrobe.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a wooden bed, a small table with a colorful tray, a decorative mirror, and butterfly wall art.

Standard Room

  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

HOTEL PORTOBELO GUATAPE

This hotel features a 24-hour front desk. Housekeeping is available on request.
HOTEL PORTOBELO GUATAPE offers 16 accommodations with portable fans and blackout drapes/curtains. Each accommodation is individually decorated. This Guatapé hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
During your stay at HOTEL PORTOBELO GUATAPE, you're just a quick walk from Peñol-Guatapé Reservoir.
  • Free WiFi
  • 5 minutes by car from Rock of Guatapé

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

HOTEL PORTOBELO GUATAPE Hotel
HOTEL PORTOBELO GUATAPE Guatapé
HOTEL PORTOBELO GUATAPE Hotel Guatapé

HOTEL PORTOBELO GUATAPE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located right in front of the Guatapé Reservoir. The staff is very friendly and it’s a very walkable location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Julanne

Liked: Cleanliness, property conditions & facilities, room comfort

Great place

We really liked the location overlooking the water. And, the staff were absolutely wonderful and helpful.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Lotta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in the center. We stayed in the room with the jacuzzi and really enjoyed our time there. This room doesn’t have the best views from the balcony but the room is big and all in all we really loved it. We ordered food through room service and it was excellent.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the balcony!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Moises

Liked: Cleanliness, amenities, property conditions & facilities
Nice place . Greay environment
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Lance

Liked: Cleanliness, property conditions & facilities
Great location, great price! Only issue was the noise at night. But if you are a late night party animal, who cares! 🎉
Stayed 1 night in May 2025
Verified review

4/10 Poor

Alfredo

Liked: Staff & service
Good location, right in front of malecon, but is NOT soundproof at all, traffic noise, and bars in the bay too loud. You can't rest at night. And no parking for taxis to drop off or pick up
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Centrally located by a lot of good shopping spots and restaurants. Great view from the balcony overlooking the lakes. Being that there was a big restaurant downstairs directly under us I thought it would be too noisy to sleep, but the music was shut off in the restaurants closed around 9 PM on Sunday and Monday. Maybe it’s different on the weekends. There’s no AC, but they did have two good fans on each side of the room which helped a lot. But it’s a busy street outside and the traffic woke us up. Definitely a good day and probably one of the best options in town.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Rosa I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto TODO lo Recomiendo 100%
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrica. Podría mejorar con aire acondicionado.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Guzman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super feliz

Nos recibieron muy bien. Muy atentos y dispuestos a ayudar.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble lugar, vista, habitación muy grande todo cómodo y fácil de ubicar
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Maria isabel

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025