A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Hotel Lagos de Guatapé offers 15 accommodations. Bathrooms include showers. Housekeeping is provided on request.
During your stay at Hotel Lagos de Guatapé , you're just a quick walk from Calle del Recuerdo. Free WiFi in public areas and airport drop-off service (surcharge) are available.
Free WiFi in some public areas
Services include luggage storage
Just a 5-minute walk from Calle del Recuerdo and 5 minutes by foot from Peñol-Guatapé Reservoir
Airport drop-off shuttle service available for a fee
Pets welcome for free
Hotel Lagos de Guatapé offers its guests a terrace. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.
This Guatapé hotel is smoke free.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour airport drop-off shuttle on request for a surcharge
Family friendly
Living room
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping on request
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
More
Smoke-free property
Room amenities
Bathroom
Private bathroom
Shower
Soap
Towels provided
Entertainment
TV
More
Living room
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from May 16 2025 to January 15 2027 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Children and extra beds
Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 3)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Hotel Lagos de Guatapé offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.