Along with spa services, this hotel has express check-out and free WiFi in public areas.
Le Chateau Hostal & Spa offers 11 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Le Chateau Hostal & Spa, you're just a quick walk from Guatapé Dam Boardwalk. Free WiFi in public areas and spa services are available.
Free WiFi (speed: 25+ Mbps)
Amenities include a terrace
Within a 10-minute walk of Guatapé Dam Boardwalk and Plazoleta de los zocalos
Le Chateau Hostal & Spa offers its guests spa services, a terrace, and express check-out. WiFi is free in public spaces.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
Limited-hour front desk
Outdoors
Terrace
Spa
Spa services
Accessibility
No lift
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 30-percent of room rate for check-in between 9:00 PM and midnight
Minimum check-in age: 21
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 50
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-in fee: 30-percent of room rate for check-in between 9:00 PM and midnight
Late check-out fee: COP 50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
The front desk at this property is open daily from 9:00 AM - 9:00 PM. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.